Wood Ridge Assisted Living

Tu Ng

May 2026

via Google ↗

From the time we found that our mother will be at WR. We called the admission staff. They were professional. Richard the executive director always available to talk to us. This is very rare in this business. We moved in and all the staff welcomed us. However, the elevator was scary for my mom because it kept closing as she about to walk in and out of the elevator. It bumped us a few times. So my mom was excited and scared because this is her first time away from home. She met her neighbors and oh wow some of them has been there over 10 years or so. Unfortunately because of her health issues. We left WR within 3 days to ER. I just wanted to shout a huge thank you to Richard. After my mother left. I called Richard and he helped me to understand the basics information what to expect from the insurance company to other places that would fit my mother needs. Thank you and please fix that crazy elevator for the safety of your residents.

Dylisha M

Mar 2026

via Google ↗

Horrible receptionist if you delegate anything to her for help or assistance she takes it as complaining and will even take it upon herself to tell the administrator and He instead of one investigating the complaint being made and/ or reviewing cameras He completely goes off of he say I stead of doing a thorough investigation. Antagonizing a residence, family members because they are delegating things that need to be done and the kindest way possible, and turning around saying that they are rude to staff saying that they are demanding and being belligerent is absurd when none of that ever took place, but the only place a conversation has been hit and the only person a conversation has been had to was the receptionist The receptionist went above and beyond today to even say that I burst it into the kitchen and demanded ice when I walked into the kitchen after I got off of the elevator I spoke to the three staff they were sitting in the kitchen area, dining area, not even back behind the doors. I asked the lady with the apron on excuse me good morning do you guys have ice down here? she said yes I said may I have some for my grandmother she said yes she took the cup I had and she went in the back and brought me ice back out. I said thank you and I left. but the receptionist took it up on herself to go and spread a lie to the administrator, and that man was so absurd, rude and disrespectful towards me. Both of them should lose . No form of professionalism whatsoever! I’m owed and apology and my family is owed in an apology for that ignorant behavior we had to suffer through.

Jeff Loupee

Dec 2025

via Google ↗

Great place to live. The facility is clean, comfortable, and well-maintained, with a positive and home-like atmosphere. It’s clear that this community is more than just a place to live, it’s a place where people are treated with dignity and heart. Highly recommend this assisted living to anyone looking for quality care for their loved one.

jolene cockey

May 2024

via Google ↗

I am staying here now.all the people r nice and helpful.

Ashley Weidman

Jul 2022

via Google ↗

One of the girls who works there was beyond rude. I walked right up to the front desk because I was delivering a grocery order. I asked her how to get to the second level. Her response, “you go to the elevator & press 2…” I asked her where the elevator was because I had never been there before and she said “well why don’t you look behind you”. I have no idea why she was so rude, but it was awful and so uncalled for.