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Delaware Court Health Care Center

4 New Market Dr

3.2(19 ratings)· Delaware average: 4.3

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Delaware Court Health Care Center, photo 11 / 2

Quick Facts

Total units
75
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
75

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Delaware Court are sharply divided: some families praise the rehabilitation care, friendly staff, and clean environment, while others describe serious neglect, poor communication, and billing problems. The 3.2-star average reflects this split between very positive short-term rehab stays and troubling long-term care experiences.

What reviewers praise

  • Rehabilitation care praised by multiple families
  • Staff described as friendly and attentive
  • Facility noted as clean and fresh-smelling
  • Families say staff treated residents like family
  • Progress updates given during rehab stays

What reviewers flag

  • One report of neglect leading to a preventable amputation
  • Reports of falls and a bed sore not communicated to family
  • Complaints about billing harassment despite bills being paid
  • One account of a nurse humiliating a resident

AI-generated from reviews and community data.

Delaware Court Health Care Center is a senior living community in Delaware, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 19 reviews.

About Delaware Court Health Care Center

Delaware Court Health Care Center is a 75-bed skilled nursing and long-term care facility in Delaware, Ohio. It serves patients requiring post-acute rehabilitation as well as ongoing residential care.

Family experiences at Delaware Court vary sharply. Some families report serious concerns about care quality, including allegations of neglect leading to preventable medical complications, and observations of disrespectful treatment by staff. Other families describe attentive rehabilitation care, kind staff interactions, and good communication about recovery progress. One family noted their relative "gained 15 pounds in the last 2 months" after transferring to another facility, while another wrote that staff "truly treat them like family."

The facility holds a 3.2 out of 5 Google rating based on 19 reviews, reflecting the divided nature of reported experiences.

Types of Care at Delaware Court Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Delaware Court Health Care Center

3.2overall · 19 ratings combined

3.2★ on Google (19)

steven patrick

Oct 2025

via Google ↗

The Levering Family needs to be sued for the treatment of Patients in their care......Thank God i got my father out when i did, At his new home, he is getting the care He needed but was not given at Delaware Court, and has gained 15 pounds in the last 2 months. The Delaware Court Nursing home was more concerned about getting Money out of the Family, even though Social Security was paying all my fathers bill's, I was Hounded nonstop for payments that had already been paid...... it didn't stop until the financial administrator was Fired. My father was given a used Wheelchair, instead of them getting him a new one, which his Insurance would pay for, he has now been measured for fit and his new wheelchair is now on the way, now that he is not at Delaware Court. He fell multiple times, with no call to the family to inform them of these falls. He developed a bed sore on his tail bone that went clear to the bone, Neosporin and a gauze pad was the treatment, and took half a year to heal, but by then the damage was done, he now has pain and discomfort all the time due to the skin now being so thin. After living in Delaware his whole life and being at Delaware Court for Many Many years, they started saying he was being Abusive, at 112 pounds and 88 years old, not able to stand on his own, how abusive could he have been. After Speaking to many of the nurses who cared for my father, not once did they say he was being Abusive. When they sent him out to the new nursing home, No contact was made with the family, when called all they would say is that he was no longer with us.......after 2 weeks of me trying to understand what happen, or if he was Even still alive, i was told he had been moved and that he had my number, if he wanted to Talk to me. After calling around, i finally Found Where he had been moved to. 2 hours away from his home, where he had Friends, and wanted to Stay.............The Levering Management Company Should Be Ashamed..................DO NOT send the People you care about to any of the Levering Management Companies Nursing homes, seems their Profit Takes priority over human life............

eM Br

Jan 2025

via Google ↗

My family member was in Delaware Court for quite a few weeks for rehab and then to stay. We were impressed by the care there and felt like she was on a good schedule for recovery. She did very well at DC. The staff was always friendly and helpful. I highly recommend Delaware Court if you have a relative who needs after care or a place to stay.

official PRODICAL

Dec 2023

via Google ↗

I’m just thanking god that my grandma has been safely relocated to a different nursing home. Due to the neglect and negligence of nursing at this business, my grandmother a +5 or more year resident lost her leg to amputation due to a deep bone infection in here foot that was neglected several months after she broke her right foot. A very tragic accident That could’ve been prevented, had the establishment abide by state guidelines and regulations when caring for elderly persons. This situation has since been reported and under investigation. I highly encourage any person looking to relocate their family members to a safe nursing home to avoid this place. My grandmother was advised that if she had waited any longer, it could have possibly taken her life. She is 82 years old with a heart stint, blood pressure ,wheelchair bound, And any and everything that she does requires assistance, so this means safely sanitizing and cleaning her foot she would need help doing this, which the nurses failed to do which caused this situation to happen. I will say the only nurse I know for sure that did every and anything she possibly could to properly care for my grandmother, I will withhold her name as of right now due to the circumstances. Myself, both her daughters and her son Are hurt, Disappointed, and are emotionally distraught from this situation. We were all in good spirits, thinking that she was getting the proper physical therapy on both of her legs so maybe possibly we could have her walking or at least standing one more day one more time, but right now it looks like the road is going to be a lot more harder than we thought it was going to But we will continue to be strong, support her and stand by her side during this difficult time!

Suzy Newlon

Nov 2022

via Google ↗

I stayed with DC for 4 - 5 months last year. I was very unhappy about staying there, not realizing how sick I was then. Forced to stay there the head nurse LAURA gathered everyone around to humiliate me.. She loudly announced she had authority to transfer me. Where do you want to go. Excited I said home please. She said I can't do that. I said okay a friend's house. Again she said no but acted as though I I must go somewhere immediately. Not until I was a puddle of tears did she stop. Out of that I got this was acceptable behavior. She was this way every time I had to deal with her. Also the day shift head nurse TRACY was no better enjoying the power to give me my medicine or not.... I could tell you stories for days about this place. Had I stayed there I know I would be dead... And I was able to talk... I really felt bad for those who couldn't.

michelle sheppard

Nov 2018

via Google ↗

This is an excellent facility. Our dad went for rehabilitation and the entire staff is outstanding! They all treated my father with respect. We can’t thank them enough for all the care and help they gave our whole family. They kept us posted on his progress and explained everything. I personally observed the staff with many of the other residents/patients and they truly treat them like family. Very knowledgeable staff. Another important observation was it is a very clean facility and smells fresh! We highly recommend this wonderful facility! My father would tell you the dood was awesome also which is very important to older individuals. Thanks so much to the entire staff!

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Government Inspection History

5 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 9, 2026Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 27, 2026

Nov 18, 2024Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2024

Jan 4, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2024

Oct 19, 2023Fire Safety StandardHealth Standard24 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

Aug 5, 2021Fire Safety StandardHealth Standard11 citations
  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Delaware Court Health Care Center offer?

Delaware Court Health Care Center offers Skilled Nursing / Long Term Care.

Where is Delaware Court Health Care Center located?

Delaware Court Health Care Center is located at 4 New Market Dr in Delaware, Ohio.

What do families say about Delaware Court Health Care Center?

Reviews of Delaware Court are sharply divided: some families praise the rehabilitation care, friendly staff, and clean environment, while others describe serious neglect, poor communication, and billing problems. The 3.2-star average reflects this split between very positive short-term rehab stays and troubling long-term care experiences.

How did Delaware Court Health Care Center do on recent health and safety inspections?

Delaware Court Health Care Center had 5 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Delaware Court Health Care Center?

Submit the Request Information form on this page, or contact Delaware Court Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Delaware Court Health Care Center? Claim this listing to update photos, pricing, and details. It's free.

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