MyLivingChoice

Willow Brook Village

100 Willow Brook Way, South

4.1(23 ratings)

Willow Brook Village — photo 11 / 5

Quick Facts

Total units
34
Community size
Licensed for up to 34 residents
Campus type
Faith-centered senior living community
Continuum of care
Independent living, assisted living, memory care, rehab on one campus

What Families Think

Willow Brook Village, part of Willow Brook Christian Village in Delaware, Ohio, draws mixed but mostly positive feedback, with many families praising the caring staff and clean environment, while a few reviewers raised serious concerns about housekeeping, mold, and understaffing. The facility scores 4.1 out of 5 across 23 Google reviews, reflecting a range of experiences from exceptional to troubling.

The Good

  • Multiple reviewers praise cleanliness and upkeep
  • Aides and nurses described as caring and attentive
  • Clinical staff communicate proactively with families
  • Warm, faith-centered community atmosphere

The Bad

  • One detailed report of mold and inconsistent housekeeping
  • One reviewer described housekeeping management as unresponsive to complaints
  • One report of understaffing causing a two-hour wait for pain medication

AI-generated from reviews and community data.

About Willow Brook Village

Willow Brook Village is a skilled nursing / long term care community in Delaware, Ohio. The community is licensed for up to 34 residents.

Families rate Willow Brook Village 4.1 out of 5 based on 23 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 23 ratings combined

4.1★ on Google (23)

Megan Johnson

Feb 2025

via Google

I am so grateful for the incredible care and attention given to the residents at this facility. From the moment residents arrive, the staff are welcoming and go above and beyond to make them feel comfortable and valued. It’s clear that everyone here is dedicated to providing the best care possible.The management team works hard to ensure the facility is always clean, well-maintained, and constantly improving with new projects aimed at benefiting the entire community. The residents truly feel at home, and the care they receive is both personal and compassionate. I can confidently say that this facility stands out for its commitment to creating a safe, comfortable, and caring environment. It’s a place where both the residents and their families can have peace of mind.

Kathi Paullin

Jan 2025

via Google

Oh my! No better place to live than Willow Brook Christian Village! My mother is a Centrum assisted living resident there, and I am a frequent visitor and volunteer. Caring for 80+ residents in the healthcare areas is a big task for housekeepers and aides and they do it well and with loving kindness.

Shon Maniaci

Jan 2025

via Google

My grandmother was recently at Willow Brook Christian Village & we cannot say enough great things about their hospitality. Their employees went above & beyond to make sure my grandmother was comfortable & adapting well to her new environment. The clinical staff kept me updated with any concerns & worked with me to address them. The facility is extremely clean & well taken care of. Willow Brook Christian Village has an exceptional team & goes well above the other facilities my grandmother has been to!

Taylor Ketron

Jan 2025

via Google

I can’t say enough good things about Willow Brook Christian Village and the incredible leadership of the executive director, Nicole. From the moment my grandparents moved in, it was clear that this facility is in expert hands. The knowledge and commitment to ensuring the well-being of each resident are evident in every interaction. They go above and beyond to create a warm, welcoming environment, and it’s clear that they genuinely care about the residents. My grandparents have received nothing but top-notch care and attention, and it's such a relief to know they’re in such capable hands. The staff is always friendly, approachable, and highly trained, making the transition so much easier for our family. I feel so confident in Willow Brook's ability to meet their needs—whether it's medical care, social activities, or just the little things that make a big difference in daily life. If you’re looking for a place where your loved ones will be treated with respect, compassion, and expertise, Willow Brook Christian Village is it. They’ve truly exceeded all of our expectations!

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Frequently Asked Questions

What types of care does Willow Brook Village offer?

Willow Brook Village offers Skilled Nursing / Long Term Care.

Where is Willow Brook Village located?

Willow Brook Village is located at 100 Willow Brook Way, South in Delaware, Ohio.

What do families say about Willow Brook Village?

Willow Brook Village, part of Willow Brook Christian Village in Delaware, Ohio, draws mixed but mostly positive feedback, with many families praising the caring staff and clean environment, while a few reviewers raised serious concerns about housekeeping, mold, and understaffing. The facility scores 4.1 out of 5 across 23 Google reviews, reflecting a range of experiences from exceptional to troubling.

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