MyLivingChoice

Arbors at Delaware

2270 Warrensburg Road

3.7(75 ratings)· Delaware average: 4.3

Arbors at Delaware, photo 11 / 5

Quick Facts

Total units
99
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
99

What Families Think

Reviews for Arbors at Delaware are sharply divided: some families describe rude, inattentive staff, slow response times, and serious care lapses, while others highlight long-tenured, caring staff and describe the building as clean with good food. The community's 3.7 Google rating out of 75 reviews reflects this split experience.

The Good

  • Long-tenured staff familiar with care routines
  • One reviewer praised food quality and cleanliness
  • Staff described as helpful and responsive by one reviewer
  • Recent improvements noted by a reviewer

The Bad

  • Multiple reports of rude or inattentive staff
  • Reports of slow response times, especially overnight
  • One serious report of dehydration and inadequate water access
  • Mixed reviews on food quality

AI-generated from reviews and community data.

Arbors at Delaware is a senior living community in Delaware, Ohio offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 75 reviews.

About Arbors at Delaware

Arbors at Delaware is a skilled nursing / long term care community in Delaware, Ohio. The community is licensed for up to 99 residents.

Families rate Arbors at Delaware 3.7 out of 5 based on 75 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Arbors at Delaware

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Arbors at Delaware

3.7overall · 75 ratings combined

3.7★ on Google (75)

Anne Frederick

Jun 2026

via Google

You want to become familiar with Esther’s law if you have to put a loved one in here. In the state of Ohio Esters’ law is the law that allows you to put a camera the residence room. See posted a picture. This facility has very few residents that are active and out of bed. The majority of them eat in their rooms. And anticipate poor health overtime as they’re not encouraged to get up there not encouraged to take showers. They’re not encourage to change their clothes. The other thing that it’s worth noting is the five star reviews if you Google the people who have done five star reviews they’re either in the marketing of the company or seems to be the first review of the person which means it’s probably an employee. Do your research.<br><br>Electronic Monitoring in Long-Term Care Facilities (Esther's<br>Law)<br>Esther's Law grants nursing home residents and/or resident representatives the ability to authorize and install electronic monitoring devices in resident rooms to monitor the quality of care received. The legislation behind Esther's Law was sponsored by State Senators Nickie Antonio and Andrew O. Brenner, and signed by Governor Mike DeWine on<br>December 22, 2021.

Jerel Rose

Jun 2026

via Google

I wish there was a zero star for this place because that’s exactly what it deserves. They don’t encourage none other residents to get out of bed. You don’t encourage him to take a shower and when they do, they’re very rude to the residence. I cannot wait to get my brother moved out of this place to another place. The health department needs to come in and check this place out for sure. Don’t worry. I’ll be making that call soon.

D Creamer

Jun 2026

via Google

Great improvements! Staff is friendly and attentive. Building is clean. Would not hesitate to put my loved one here!

Jason Barnett

Jan 2026

via Google

I wouldn't recommend someone not to bring ur loved ones here cause almost all of the staff is rude grumpy and the food is nasty it takes nurses forever to come to ur room cause they are sleeping on 3rd shift and I will not come back to this place always angry the staff is so please take ur loved ones to a better place to get care because this place is terrible I'm not eating this place at all cause something needs to be done with these rude and lazy employees have a nurse that shakes all the time while she was trying to give me a shot I scares me I told them about it and nothing got done about it

Hattie K

Jan 2026

via Google

The first thing to know is the pictures that are on here posted on here 9 years ago from Arbors is NOTHING what the place looks like now. The second thing you need to know if you have no other choice in sending your love one here there is systematic apathy that runs through this facility from the many residents lying in bed all day on weekends including allowing their food trays sit in their rooms and picking them up with out being touched. My mother when she was there was severely dehydrated and my brother was told she could not have a water cup in her room because she needed thickening liquids. Only after she when she went to the hospital and we expressed concern did the hospice social worker tell us that the law mandates that the facility provide safe water accessible to the resident at all times (see picture) so we known she didn't have a water by in her room what we didn't know at the time was regardless of what kind of fluids they need the facility needs to have it accessible to them. Being across the room when their in bed doesn't count. No water in the dining room by they lobby or nurses' station. Getting the TV on was always an issue too as no one has any remotes. There are good people that worked there between 4/23-6/25 but they come and go because of the many issues. Recent State survey is by the door as you come in. Wish I had seen it before sending my mother there. Rest her soul.

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Government Inspection History

12 inspection visits in the last three years, 90 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 2, 2026Fire Safety StandardHealth ComplaintHealth Standard30 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2026

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 24, 2026

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2026

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2026

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2026

  • Ensure the activities program is directed by a qualified professional.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2026

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2026

Nov 26, 2025Health Complaint4 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 16, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025

Nov 6, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

Sep 12, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

Aug 22, 2024Health Complaint8 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

Jul 24, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

Jun 26, 2024Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

Apr 4, 2024Health Complaint4 citations
  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2024

Dec 7, 2023Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 27, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2023

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 27, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 27, 2023

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023

Oct 31, 2023Health ComplaintInfection Control1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 22, 2023

Sep 14, 2023Infection ControlNo citations
Sep 2, 2021Fire Safety StandardHealth Standard17 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 8, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 8, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 8, 2021

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 8, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2021

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2021

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arbors at Delaware offer?

Arbors at Delaware offers Skilled Nursing / Long Term Care.

Where is Arbors at Delaware located?

Arbors at Delaware is located at 2270 Warrensburg Road in Delaware, Ohio.

What do families say about Arbors at Delaware?

Reviews for Arbors at Delaware are sharply divided: some families describe rude, inattentive staff, slow response times, and serious care lapses, while others highlight long-tenured, caring staff and describe the building as clean with good food. The community's 3.7 Google rating out of 75 reviews reflects this split experience.

How did Arbors at Delaware do on recent health and safety inspections?

Arbors at Delaware had 12 government inspection visits in the last three years, with 90 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arbors at Delaware?

Submit the Request Information form on this page to connect with Arbors at Delaware and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Arbors at Delaware? Claim this listing to update photos, pricing, and details. It's free.

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