Ivy Lawson
May 2026
⭐☆☆☆☆ (1 star)<br><br>I would not recommend this facility.<br><br>My mother was admitted for rehabilitation and remained there for approximately three weeks. During that time, there was a complete lack of communication. I live out of state, and despite being her primary contact, no one from the facility reached out to provide updates during her first week. I ultimately had to contact the administrative office myself just to obtain basic information about her condition and care.<br><br>More concerning was the quality of medical oversight. My mother has diabetes, and she experienced repeated episodes of hypoglycemia that were not appropriately addressed. She also developed significant lower extremity swelling, and no intervention was initiated by the staff—I had to arrange for compression stockings myself.<br><br>At discharge, I was told that home care services would be coordinated. This did not happen. My mother still required physical therapy, yet no arrangements were in place.<br><br>By the day of discharge, I had flown in from out of state to be there in person. My mother appeared weak, fatigued, and visibly unwell. I requested that her glucose be checked, and it was found to be critically low at 27. This was a medical emergency that had gone unrecognized by the staff. Quite frankly, she could have died.<br><br>While I understand the facility is undergoing a transition in management, that does not excuse these lapses in basic patient care and safety. Regardless of the primary reason for admission (rehabilitation), patients in a skilled nursing facility require comprehensive medical oversight.<br><br>I am also a physician, and my concerns are based on both personal experience as a family member and professional standards of care. Unfortunately, this facility did not meet even the most fundamental expectations.
