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Reviews for Creve Coeur Assisted Living and Memory Care are sharply mixed: many families praise the warm atmosphere, caring aides, and activities, while a substantial number report serious concerns about billing practices, staff shortages, and communication breakdowns. Several reviewers describe positive long-term experiences with attentive nurses and engaged activity staff, but others recount troubling incidents involving medication errors, unexpected charges, and difficulty getting loved ones readmitted after hospitalization.
AI-generated from reviews and community data.
Creve Coeur Assisted Living and Memory Care is a senior living community in Creve Coeur, Missouri offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 30 reviews.
Creve Coeur Assisted Living and Memory Care is located in Creve Coeur, Missouri, and offers Independent Living, Assisted Living, Skilled Nursing, and Memory Care services for seniors across multiple care levels.
Family experiences at the community are sharply divided. Positive reviewers consistently praise the friendliness of staff and residents, the welcoming atmosphere, and the variety of activities, including community events and animal foster programs. Several families noted that staff moved quickly to accommodate new residents and were helpful with the transition process. However, critical reviews raise significant concerns about staffing consistency, cleanliness, quality of care in memory care dining, and financial practices. Families reported unexpected charges after move-in, concerns about oversight of residents' basic needs, and frustration with management and staff turnover affecting continuity of promised services.
The community holds a 3.4 out of 5 Google rating based on 30 reviews, reflecting this polarization. Prospective families should carefully evaluate the specific care level they need and ask detailed questions about staffing stability, billing practices, and care protocols before deciding.
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Help Me Choose3.4overall · 30 ratings combined
3.4★ on Google (30)
Marcia Walter
Jul 2026
While visiting my sister we did a quilting retreat in the 3rd floor sewing room. The room was clean with plenty of sun light coming in. It was the perfect place. The food was good and the staff was very accommodating. I look forward to the next time we can do this. Marcia Walter
Megan Minnick
Jun 2026
My great aunt has been a resident at Creve Coeur Assisted Living since September 2025, and our family has had a wonderful experience. The community is warm, welcoming, and truly feels like home.<br><br>The director and staff are kind, compassionate, and consistently go above and beyond to make residents feel cared for, valued, and supported. Their genuine concern and dedication have meant so much to our family.<br><br>My great aunt especially loves her apartment. It offers plenty of storage and has become a comfortable, cozy space that truly feels like home.<br><br>Creve Coeur Assisted Living is such a sweet and caring community, and we are incredibly grateful for the love, support, and peace of mind they have provided. I would highly recommend it to anyone looking for a warm and welcoming place for a loved one.
Stephen Fraraccio
Jun 2026
Highly recommend assisted living center. Great staff!
susan cejka
Jun 2026
This place is a hellhole. The staff is rude and unhelpful
Anne Runnels
Dec 2025
We are so happy we found Creve Coeur Assisted Living! Dad has been living there for about 2 years now and we couldn't be happier!! He has made tons of new friends, both residents and staff. The staff have been super great to work with and have helped us navigate thru the process of moving him in and the paperwork. The food is pretty good, though it has gone down since he has been there but they still have a nice menu for each meal. There is no pressure to have the residents participate in the activities but surprisingly dad has participated in several. The building is clean, modern and up to date with lots of windows.<br>I highly recommend CCAL, it checked all of our boxes when we were looking for places to moved dad. They now have a new Director and communication is so much better than it used to be.<br>Like all aging care residences you need to ask a lot of questions to get your loved ones properly integrated. Turnover among alot of the staff is high but that is probably true for the field. It was a lengthy process but we are so happy we found one that was right for our dad.<br>Thank you to the staff at Creve Coeur Assisted Living for giving us peace of mind and a place our dad could call his new home!
Creve Coeur Assisted Living and Memory Care offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Yes. Creve Coeur Assisted Living and Memory Care lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Creve Coeur Assisted Living and Memory Care is located at 693 Decker Ln in Creve Coeur, Missouri.
Reviews for Creve Coeur Assisted Living and Memory Care are sharply mixed: many families praise the warm atmosphere, caring aides, and activities, while a substantial number report serious concerns about billing practices, staff shortages, and communication breakdowns. Several reviewers describe positive long-term experiences with attentive nurses and engaged activity staff, but others recount troubling incidents involving medication errors, unexpected charges, and difficulty getting loved ones readmitted after hospitalization.
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Home care agencies serving Creve Coeur bring help to the house: daily living, companionship, and respite for family caregivers.
