MyLivingChoice

Concept Care at Home

3222 E Mishawaka Ave

4.9(9 ratings)· South Bend average: 4.2

Concept Care at Home, photo 11 / 2

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2025
Live-in care model
24-hour live-in caregiver present seven days a week
Care specialization
Condition-specific and memory care tailored to diagnosis
Respite availability
Short-term respite care while family is away
Director background
Director has over a decade in home health physical therapy

What Families Think

Families describe Concept Care at Home as a responsive, in-home care agency in South Bend that quickly arranges live-in and overnight caregivers, often within hours of a hospital discharge. Reviewers consistently praise the professionalism, patience, and communication of caregivers and management, particularly during stressful transitions.

The Good

  • Fast response, often same-day caregiver placement
  • Highly rated by all reviewers (4.9 stars)
  • Helped avoid rehab stays by supporting recovery at home
  • Praised for compassionate, patient, and professional caregivers
  • Named caregivers and staff consistently singled out for praise

The Bad

  • No published pricing information available
  • Small number of reviews (only 9) limits broader insight

AI-generated from reviews and community data.

Concept Care at Home is a home health agency serving South Bend, Indiana offering Memory Care and Home Health. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.9 out of 5 across 9 reviews.

About Concept Care at Home

Concept Care at Home is an in-home care provider serving South Bend, Indiana, offering personalized care that allows seniors to receive support in the comfort of their own homes. The agency provides all levels of care, including 24-hour live-in caregiving with a dedicated caregiver present seven days a week.

Services encompass assistance with activities of daily living such as dressing, bathing, toileting, safe mobility, hygiene, meal assistance, medication reminders, transfers, and therapy-directed exercises. The agency also offers housekeeping, laundry, meal planning and preparation, shopping, and transportation to appointments.

Concept Care specializes in memory care and condition-specific care, tailoring services to clients' particular diagnoses and health needs. The agency also provides companion care with emotional support and socialization, short-term respite care while family members are away, and assistance with errands and scheduled activities.

The agency's director brings over a decade of experience in home health physical therapy and has trained staff to prioritize proactive safety measures for clients. Care is delivered with individualized attention focused on each client's specific goals and needs, with compassionate and personalized care as the primary objective.

Types of Care at Concept Care at Home

Home HealthMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of Concept Care at Home

4.9overall · 9 ratings combined

4.9★ on Google (9)

Diane Freeby

Oct 2025

via Google

I would highly recommend Concept Care at Home. We were in a very stressful situation with urgent need for overnight care. Katie and her team not only came through, they provided compassionate care and great support before, during, and after we hired them to help with Dad. It turns out they were even more helpful for Mom, who was reassured when the caregivers were there.

Lisa Curry

Apr 2025

via Google

The Concept Care at Home team has been incredible to work with from the beginning. It was important to us to find a team that we could trust to provide safe transportation for our loved one, as well as a team that were professional, kind, patient and respectful. We are fortunate - the Concept Care at Home team is the complete package. From the very first appointment, the caregiver assigned to our loved one was extremely professional and was able to communicate with him without missing a beat. We are grateful to Jeff, Jocelyn, Whitney, Christina, and Kaylee for all they have done for our loved one. Jeff’s “can do” attitude and management style make it easy to work with him. We have great confidence in the Concept Care at Home team and highly recommend them. We look forward to working with them in the future.

Sheila Dill

Dec 2024

via Google

All it took was a single phone call to Jeff at Concept Care and he was able to provide my Mom with a live-in caregiver. Within hours of her being discharged from the hospital, the most amazing caregiver, Catherine, arrived and took over. That was such a relief after the stress of the hospital stay. Having Concept Care involved kept my Mom out of a rehab facility and in her own home to recover. Thank you Jeff for your prompt attention to our needs.

Jacqueline Janka

Oct 2024

via Google

Definitely the best in our area! Superb skills and professional, compassionate, reliable help that goes above and beyond. The owners and staff truly show their full dedication to each individual’s needs and potential.

Rachel S.

Sep 2024

via Google

I highly recommend Concept Care at Home. We received excellent care and attention at a very stressful and difficult time. My contact, Jeffrey, was extremely responsive and was able to provide care for my mother almost immediately. I was so thankful for the around the clock care my mother received, the advice and care Jeffrey provided and the overall care and attention my mother received.

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Ask about availability, pricing, or a tour. Your details go only to Concept Care at Home, never sold or shared.

Medicare Quality of Care

Concept Care at Home is a Medicare-certified home health agency (certified since 2025). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Service area

Concept Care at Home reports serving 18 ZIP codes, including South Bend, Elkhart, Mishawaka, Bremen, Bristol, Culver, Goshen, Granger, North Liberty, Notre Dame and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157734. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Concept Care at Home offer?

Concept Care at Home offers Home Health and Memory Care.

Where is Concept Care at Home located?

Concept Care at Home is located at 3222 E Mishawaka Ave in South Bend, Indiana.

What do families say about Concept Care at Home?

Families describe Concept Care at Home as a responsive, in-home care agency in South Bend that quickly arranges live-in and overnight caregivers, often within hours of a hospital discharge. Reviewers consistently praise the professionalism, patience, and communication of caregivers and management, particularly during stressful transitions.

Does Medicare cover care from Concept Care at Home?

Yes. Concept Care at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Concept Care at Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Concept Care at Home?

Submit the Request Information form on this page to connect with Concept Care at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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