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Viva Memory Care at South Bend

955 N Hickory Rd

4.5(33 ratings)· South Bend average: 4.2

Viva Memory Care at South Bend, photo 11 / 3

Quick Facts

Ownership
Community recently changed hands, Chapters to Viva
Short-term stays
Respite care offered for trial or temporary stays
Building access
Open floor plan, residents not locked in
Therapy access
On-site physical therapy available to residents

What Families Think

Viva Memory Care at South Bend is a dedicated memory care community that recently changed ownership, moving from a company called Chapters to new management under Viva around October 1. Reviewers describe a sharp improvement since the transition, with better staffing, more consistent activities, and closer family communication, though several complaints about the prior management's staffing and communication problems still color the overall picture.

The Good

  • Staff described as caring and attentive
  • Building consistently called clean and well-kept
  • Activities program greatly expanded under new management
  • Personalized, hospice-coordinated memory care support
  • Family-like atmosphere with regular photo/communication updates
  • Respite care available for short-term or trial stays

The Bad

  • Multiple reports of trouble reaching the facility by phone
  • One detailed report of understaffing, dirty bathrooms, and broken promises under prior management
  • One report of a night nurse using disrespectful, aggressive language
  • Recent ownership change may mean inconsistent care quality during transition

AI-generated from reviews and community data.

Viva Memory Care at South Bend is a senior living community in South Bend, Indiana offering Memory Care, Assisted Living and Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 33 reviews.

About Viva Memory Care at South Bend

Viva Memory Care at South Bend is a memory care community in South Bend, Indiana, providing personalized support for seniors with Alzheimer's disease and other memory-related impairments. The community is designed exclusively for residents with memory loss and offers a safe, uplifting environment where residents can live with dignity, independence, and purpose.

The community features a clinically guided memory care program that provides tailored care and support tailored to each resident's needs. The compassionate team works to help residents through personalized assistance and engaging activities designed to make the most of each day.

Viva Memory Care at South Bend also offers respite care programs for shorter or trial stays, providing a safe and structured option for seniors who need temporary care while their regular caregiver is away or during recovery from surgery.

Types of Care at Viva Memory Care at South Bend

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Viva Memory Care at South Bend

4.5overall · 33 ratings combined

4.5★ on Google (33)

Nicole Johnson

Jul 2026

via Google

Well well what can I say about Viva memory care . The staff is so sweet and kind to my mom. I dont have to worry about her safety. It like a family and everyone care about one another and that is a plus for me. The building is always clean .<br>Thank you viva for taking care of my mom . I truly appreciate the administration staff and everyone .<br>God bless you all keep doing god work because you are the best.<br>Nicki

Jennifer J. Pierce

Jul 2026

via Google

Care<br>Viva Memory Care is an outstanding residence home! The director, Jasmine, and staff ensure the safety and care of all the residents. They are attentive and caring. It’s like a big family. They are available for any questions, concerns, or just to listen when needed. The facility itself is modern and well kept. There are activities, outings, physical therapy and so much more available to residents. Thank you Viva for taking care of my mother in this difficult stage of life!

Anne Thomas

Jun 2026

via Google

A beautiful place with cleanliness a high priority. The staff is professional and so caring. Even though my drive is a bit longer, I have peace of mind which is everything.

Julie

Jun 2026

via Google

I just got my brother in. Everyone so helpful and KIND. State of the art and very, very, clean. I can relax knowing he’s with caring people and is safe. The food is impressive too.

Josh

May 2026

via Google

The night nurse Deidra is extremely disrespectful, using foul and aggressive language. I do not recommend

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Frequently Asked Questions

What types of care does Viva Memory Care at South Bend offer?

Viva Memory Care at South Bend offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Viva Memory Care at South Bend located?

Viva Memory Care at South Bend is located at 955 N Hickory Rd in South Bend, Indiana.

What do families say about Viva Memory Care at South Bend?

Viva Memory Care at South Bend is a dedicated memory care community that recently changed ownership, moving from a company called Chapters to new management under Viva around October 1. Reviewers describe a sharp improvement since the transition, with better staffing, more consistent activities, and closer family communication, though several complaints about the prior management's staffing and communication problems still color the overall picture.

How can families visit Viva Memory Care at South Bend?

Submit the Request Information form on this page to connect with Viva Memory Care at South Bend and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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