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Carlton Shores Health and Rehab Center

1350 S Nova Rd

2.9(78 ratings)· Daytona Beach average: 3.8

Carlton Shores Health and Rehab Center — photo 11 / 5

Quick Facts

Total units
118
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
118
Care model
Interdisciplinary team creates customized care plans
Rehab focus
Serves as bridge from hospital to home
Support services
On-site mental health and behavioral support staff

What Families Think

Reviews of Carlton Shores paint a mixed picture: several families praise individual nurses, therapists, and front-desk staff by name for genuine kindness, but multiple reviewers report serious lapses in basic care, including delayed diaper changes, bed sores, and inconsistent food quality. The facility appears to have highly variable staffing quality, with some reviewers describing excellent care and others describing neglect during the same general period.

The Good

  • Nurses and PT staff praised by name repeatedly
  • Physical therapy team highly rated by patients
  • Front desk and business office staff described as helpful
  • 24/7 nursing staff on-site
  • Coordinates with hospice teams for continuity of care

The Bad

  • Multiple reports of slow response to soiled diapers and repositioning needs
  • One report of visible bed sores developing during stay
  • Food quality described as inconsistent, sometimes cold or undercooked
  • One reviewer said administration was unresponsive to care complaints

AI-generated from reviews and community data.

About Carlton Shores Health and Rehab Center

Carlton Shores Healthcare and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Daytona Beach, Florida. The center provides short-term rehabilitative care and long-term skilled nursing services, with dedicated nursing staff available around the clock, seven days a week.

The facility offers comprehensive rehabilitation services including physical therapy in a state-of-the-art therapy gym equipped with advanced equipment and innovative techniques, as well as personalized emotional and behavioral support from experienced mental health professionals. Care is delivered through an interdisciplinary team approach, with staff collaborating to create customized care plans that address patients' physical, emotional, and social well-being.

Carlton Shores features modern, spacious accommodations with private rooms designed to support rest and recovery. The newly renovated facility blends contemporary amenities with nostalgic design elements, including a 50s-style diner. Patients have access to serene outdoor spaces and a variety of engaging recreational activities throughout distinct wings and cozy nooks designed to provide comfort and privacy.

The community provides chef-prepared meals and maintains a staff committed to personalized care. The facility's approach emphasizes individualized attention and aims to serve as a bridge from hospital to home, supporting patients' recovery journeys with compassion and dignity.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.9overall · 78 ratings combined

2.9★ on Google (78)

Cheryl W

Jun 2026

via Google

I’d give the staff a 5! They took good care of my mom for the many weeks she was at Carlton. And they need more help in each wing! They work hard! PT personnel and management was awesome. The finance lady was nice and helpful. The receptionist greeted us every day with a smile. The rec room was fun and had lots of activities to get people out of their rooms. But something happened with management (we saw the suits walking around) after a couple weeks and at the end, standard products were not available.

Terrie Clark

Jun 2026

via Google

I totally give Carlton Shores Health and Rehabilitation Center located at 1350 South Nova Road in Daytona Beach, Florida a 5 Star A+ Rating!!! I want to thank all the Doctors, Nurses, the Physical Therapy Team, the several CNA'S, the Kitchen Staff, the Janitorial Staff, Speech Therapy, Activities Team, the Phychiatrists Team, the Transportation Team, the Business Office Team, the Administration Team, the Patients l met in Long Care and Short Term Care as l was in the Orthopedics Unit and especially a big shout out to the Rehabilitation Center Director (FRIEND YOU KNOW EXACTLY WHOM I AM TALKING ABOUT & YOUR "ALISON" GIRL ON YOUR GREAT TALENTED NUMBER 1 PHYSICAL THERAPY TEAM IN THE WHOLE UNITED STATES OF AMERICA AS I WAS TOLD BY SEVERAL LONG TERM RESIDENTS WHO LIVE AR THE CARLTON SHORES HEALTH AND REHABILITATION CENTER FOR SEVERAL YEARS)!!! I received the best Healthcare l have ever been given in a Rehabilitation Center in the Central Florida Area and l have been in several Health and Rehabilitation Centers in the Central Florida Area due to many accidents playing mixed league sports in the Central Florida Area, so l have experienced Healthcare in other Health and Rehabilitation Centers in the Central Florida Area so l do have experience and knowledge of different Health and Rehabilitation Centers in the Central Florida Area & l want to give all the Staffing Team at Carlton Shores Health and Rehabilitation Center a big thank you very much for the 2 months of Healing, Recovery and Healthcarel received from the Carlton Shores Health and Rehabilitation Center in Daytona Beach, Florida and l totally give the Center the highest rating possible!!! I also was set up with home care Physical Therapy, Occupational Therapy and Nursing Care to be continued at my home not far from Carlton Shores Health and Rehabilitation Center as well as all the special medical equipment and local transportation l need and l still need to use to this day as l am writing this review!!! AGAIN, IF YOU ARE IN NEED FOR A LONG TERM OR SHORT TERM HEALTH AND REHABILITATION CENTER FOR YOUR PERSONAL HEALTH ISSUES, A FRIENDS NEED OR A FAMILY MEMBERS NEED I HIGHLY RECOMMEND CARLTON SHORES HEALTH AND REHABILITATION CENTER AND I PERSONALLY WANT TO THANK EVERY STAFF MEMBER OF THE CARLTON SHORES HEALTH AND REHABILITATION CENTER LOCATED AT 1350 SOUTH NOVA ROAD IN DAYTONA BEACH FLORIDA ⛱️ !!! AND IN CASE YOU WANT TO KNOW OR NEED TO KNOW FOR ANY REASON(S) NO ONE AT CARLTON SHORES HEALTH AND REHABILITATION CENTER ASKED ME TO WRITE THIS REVIEWOR 5 STAR RECOMMENDATION THAT YOU ARE READING AND LEARNING ABOUT RIGHT NOW!!! SINCERELY TERRI CLARK/DAYTONA BEACH FLORIDA ⛱️

Hollie Newnam

May 2026

via Google

My father was at Carlton Shores for73 days, recovering from skin grafts on his legs. DIANE COLON at the front desk was a life saver. She was friendly, kind, and offered assistance as to who I should contact regarding a variety of things. DIANE always has a smile on her face! Dad's wound nurse TYSI was knowledgable in severe wound care, she was always gentle and caring when addressing his wounds. TYSI is an angel for people with wounds. The day-shift nurse Auoynda was over the top in paying attention, offering kindness, and words of reassurance during our stay. She has a huge, caring heart for the elderly. Dad said his night nurse was attentive but I never met her. Nurse Michelle was helpful when things got rough, she was my go to person when things were not getting done. She would have to straighten things up and I appreciate what she did for dad during his stay. Other than that the care was not so good. There were many, many times that he had to sit in a soiled diaper for 1-2 hours because the CNAs were "too busy" to attend to changing him. Yet I would find them behind the nurses station taking on their cell phones instead of assisting the residents. UNACCEPTABLE Dad also had bed sores and lying in soiled diapers did not help his situation. There many times that I would walk throughout the Orthopedic Unit looking for someone to come to my dad's room to help him and could not find anyone. Again UNACCAPTABLE. It appeared there was a new crew of CNAs towards the end of dad's stay because we saw them in his room regularly and they were more attentive. The food service was hit or miss, more miss than hits! Somedays he would get a cold sandwich for dinner, or an entire tray of cold food (mashed potatoes with cold gravy that we would try to remove so he could eat the potatoes), half cooked meat, cold eggs, mixed peas and corn that was always cold, and rice that never seemed to be cooked. Other days, especially Friday's, the food was very good. Fish seemed to be their go-to on Fridays and it was always cooked well and delivered warm. The administrative staff did not seem to care when I spoke with them about the lack of care my father was receiving at the beginning, the first month at least. I wonder if they would change their ways if one of their family members had to stay there for rehab or recuperation.

Tammy Horn

May 2026

via Google

Lori at Corlton Shores is wonderful to work with. She and her team are always kind, professional, and truly care about their residents and patients. They work seamlessly with Gentiva Hospice to make sure patients receive excellent care and support. Communication is always easy, and the teamwork between everyone involved really stands out. It’s such a comfort knowing patients are in caring and capable hands. Highly recommend!

Mary DeWitt

Jan 2026

via Google

Edit.. I originally gave a five star review but I retract that. The last 3 days mom has sat in her bed begging for help to reposition for hours. The food is awful and the staff treats her like she is a burden. Your loved one's insurance might only cover Carlton shores but if you care about them, DO NOT send them here. The photo is what they served my diabetic mother with congestive heart failure.

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Frequently Asked Questions

What types of care does Carlton Shores Health and Rehab Center offer?

Carlton Shores Health and Rehab Center offers Skilled Nursing / Long Term Care.

Where is Carlton Shores Health and Rehab Center located?

Carlton Shores Health and Rehab Center is located at 1350 S Nova Rd in Daytona Beach, Florida.

What do families say about Carlton Shores Health and Rehab Center?

Reviews of Carlton Shores paint a mixed picture: several families praise individual nurses, therapists, and front-desk staff by name for genuine kindness, but multiple reviewers report serious lapses in basic care, including delayed diaper changes, bed sores, and inconsistent food quality. The facility appears to have highly variable staffing quality, with some reviewers describing excellent care and others describing neglect during the same general period.

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