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Bridgewater Healthcare Center

14751 Carey Road

3.3(94 ratings)

Bridgewater Healthcare Center — photo 11 / 5

Quick Facts

Total units
120
Ownership
Part of the CommuniCare network of facilities
Rehab Unit
Dedicated Advance Rehabilitation Unit (ARU) on-site

What Families Think

Reviews for Bridgewater Healthcare Center are sharply divided: several families describe serious neglect, slow response to call buttons, cold or inadequate food, and unpleasant odors, while one reviewer praises the nursing and therapy staff for excellent, attentive care during a rehab stay. The facility is a skilled nursing and rehabilitation center that is part of a larger multi-site healthcare company.

The Good

  • OT and speech therapists praised for creativity and enthusiasm
  • One reviewer described nursing staff as first-rate
  • Dedicated rehabilitation unit for post-acute recovery
  • Staff described as building a support system for families

The Bad

  • Multiple reports of slow or ignored call-button response times
  • Several reviewers describe cold, unappetizing, or inadequate food
  • Multiple complaints about odors and unclean rooms
  • One report of a lost wedding band and unsafe roommate placement
  • Difficulty reaching staff by phone, long hold times reported

AI-generated from reviews and community data.

About Bridgewater Healthcare Center

Bridgewater Healthcare Center is a skilled nursing facility in Carmel, Indiana, offering rehabilitation services and long-term care. As a member of the CommuniCare Family of Companies, the center provides rehabilitation services through its Advance Rehabilitation Unit (ARU) alongside skilled nursing care.

The facility focuses on both emotional and physical well-being, delivering individualized care through a step-by-step approach that involves residents and their loved ones in the planning process. Staff emphasize collaboration and partnership in creating ongoing care plans tailored to each resident's specific healthcare needs.

Bridgewater operates as part of a family-owned company that serves as one of the nation's largest providers of post-acute care, including skilled nursing rehabilitation facilities, long-term care facilities, and independent rehabilitation facilities. The center is committed to providing compassionate care within an environment designed to support comfort, happiness, and successful recovery.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 94 ratings combined

3.3★ on Google (94)

Dana Farris

May 2026

via Google

Do not send your people there my mom was there for 4 days and they would have killed her Point Blank truth staff doesn't seem to care about none of the patients food is disgusting left dirty towels they use to clean up poop laying in the floor by her bed for hours till I took them into the bathroom my own self to get them out of our nose this place is a joke that is not funny I don't even want to give it one star it should be a -10,000

Katie Whalin

Feb 2026

via Google

If you read any review, please read this one. Do not ever let your loved one be sent here. This place is down right negligent. My father was sent here for in patient physical therapy to regain some muscle after a stroke. He has very limited mobility and needs assistance to do any tasks requiring location changes. He used his call button because he had to use the bathroom and the response time was so slow that he wet himself and had to sit in it for two hours before someone came in. He requested breakfast and they did not bring it to him until 11am, and when they did, it was two cold pancakes and they did not bring him anything to drink. Another morning he felt sick and used a bag to throw up in. Some of it spilled in the process, and once again, no one came to assist him for a prolonged time. The food is cold and not a healthy balance. One evening they served only creamed corn and another side dish, no protein. He ate very little while here. The building has a very strong, repulsive smell. Another man had to go to the front desk to request someone help his mother to the bathroom as she had used the call button and no one responded. There were multiple people available at the front desk who were ignoring the beeping of the call button to instead have a personal conversation. We talked to the head nurse and director of the program twice and saw no change in treatment. This place is a person’s worst nightmare and people are likely treated better in prison. If your loved ones have any will to live, don’t ever send them here.

Julie Quayle Spitler

Feb 2026

via Google

Do not send your loved one here. The staff is unequipped to handle the needs of the elderly. My father not only was put in a room with a man who was known to the staff to be a problem ( he cussed at my father and turned his television on full blast at night), but my dad was sitting in bed for 24 hours with a 103 fever unbeknownst to the very people who were supposed to be checking on him. My mom and myself called on repeat to see how he was doing and told he was napping. And to add insult to injury his wedding band was taken/lost. Stay away from this place, horrible management and even worse staff.

Roger Vincent

Jan 2026

via Google

Avoid. My 83 year old mother was sent there for rehab and no one seemed to notice she wasn’t eating, had a fever and was in severe pain. We had to call 911 in order to get her to receive medical attention.

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Frequently Asked Questions

What types of care does Bridgewater Healthcare Center offer?

Bridgewater Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Bridgewater Healthcare Center located?

Bridgewater Healthcare Center is located at 14751 Carey Road in Carmel, Indiana.

What do families say about Bridgewater Healthcare Center?

Reviews for Bridgewater Healthcare Center are sharply divided: several families describe serious neglect, slow response to call buttons, cold or inadequate food, and unpleasant odors, while one reviewer praises the nursing and therapy staff for excellent, attentive care during a rehab stay. The facility is a skilled nursing and rehabilitation center that is part of a larger multi-site healthcare company.

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