MyLivingChoice

Bella Terrace

1520 Hawthorne Avenue

1.8(26 ratings)· Columbus average: 3.8

Bella Terrace — photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
96
Building access
Residents describe restricted movement, set smoke times
Elevator service
Only freight elevator working for six months

What Families Think

Bella Terrace is a skilled nursing and long-term care facility in Columbus, Ohio that receives an overwhelmingly negative reputation from families, with a 1.8 out of 5 rating across 26 Google reviews. The vast majority of reviewers describe serious concerns about cleanliness, staffing, safety, and communication, though a small number single out individual staff members and physical therapy services as bright spots.

The Good

  • One reviewer praised physical therapy progress for their mother
  • Specific aides and administrator singled out for personal care
  • One reviewer noted facility 'improved a lot' over time

The Bad

  • Numerous reports of dirty, run-down, or unsanitary conditions
  • Multiple accounts of falls, medication errors, and safety incidents
  • Several reviewers describe rude or neglectful staff behavior
  • Reports of broken elevators and equipment left unrepaired for months
  • Families say they were not notified of ER transfers or emergencies

AI-generated from reviews and community data.

About Bella Terrace

Bella Terrace is a skilled nursing / long term care community in Columbus, Ohio.

Families rate Bella Terrace 1.8 out of 5 based on 26 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

1.8overall · 26 ratings combined

1.8★ on Google (26)

Julie Brosious

Jul 2026

via Google

Never put yourself, your loved ones, or even your enemies in Bella Terrace. They have completely neglected my family member. My family member is ALWAYS found by me during visits in their room in bed in the dark with the door shut in the middle of the day with soiled diapers, while the rest of the residents are in the common area.<br>I have so much to say about the neglect of my family member but there’s not enough room in this review and I also want to mention the complete neglect of the building as well. It’s always hot and the air conditioner is rarley working and there’s only 1 barely working elevator in the facility full of handicapped residents in wheelchairs, it’s ridiculous.

Angela Henderson

Dec 2025

via Google

This is the worst place I've ever seen I would give them a negative zero if I could the building is disgusting the staff talks to patients curse at them they take their disability checks don't follow up with doctors appointments the food is horrible never have the staff they are supposed to have the receiptonst acting like a social worker this place should be out of business!!!!!!

Diana Quick

Aug 2025

via Google

Checking in to see how Danny, and Patricia Caldwell are doing. Please treat them with<br>dignity and respect.

Nicholas Dittoe

May 2025

via Google

Stayed here for a total of 2 months and it's a lock down facility set smoke times not allowed to leave freely if in stepping stones

Anne Clark

May 2025

via Google

I wish I could give it zero stars. My mother wasn’t safe there. They didn’t follow fall precautions and she fell twice, hitting her head and getting a hematoma. They moved her into a dirty room they didn’t bother cleaning or disinfecting before her arrival. The place is filthy and everything is damaged. Her oxygen tank popped and caught fire in her room. Then they gave her another broken oxygen tank. I reported this terrible facility to the state!! Don’t bring your loved one here. You’ll regret it.

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Frequently Asked Questions

What types of care does Bella Terrace offer?

Bella Terrace offers Skilled Nursing / Long Term Care.

Where is Bella Terrace located?

Bella Terrace is located at 1520 Hawthorne Avenue in Columbus, Ohio.

What do families say about Bella Terrace?

Bella Terrace is a skilled nursing and long-term care facility in Columbus, Ohio that receives an overwhelmingly negative reputation from families, with a 1.8 out of 5 rating across 26 Google reviews. The vast majority of reviewers describe serious concerns about cleanliness, staffing, safety, and communication, though a small number single out individual staff members and physical therapy services as bright spots.

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