Katherine Dalton
May 2026
The staff is nasty they took my phone I guess they were thinking that I was not in my right mind but I totally in the right state of mind all because I didn’t want to do what they wanted
Capital City Gardens Rehabilitation and Nursing Center
920 Thurber Drive West
2(72 ratings)· Columbus average: 3.8
1 / 5Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 104
- Care Focus
- Expanding wound care and ventilator care capabilities
- Room Types
- Offers both private and semi-private rooms
CMS Care Compare
What Families Think
Capital City Gardens draws an overwhelming volume of negative reviews describing neglect, unanswered call lights, medication errors, and unsanitary conditions, alongside a strikingly low 2.0 average rating across 72 reviews. A smaller number of reviewers, many referencing a specific admissions/support staff member named Farrah, describe compassionate help and positive rehab outcomes, but these are outnumbered by accounts of serious care failures, including reports of resident deaths and hospital transfers linked to neglect.
The Good
- Specific staff member repeatedly praised for compassion
- Therapy team helped one resident regain mobility
- Speech therapist noted as attentive and caring
- One reviewer noted improvement under current administrator
The Bad
- Many reports of neglect, unanswered call lights, missed medications
- Multiple accounts of dirty rooms, stained bathrooms, foul odors
- Several reviewers describe rude, understaffed, unresponsive nursing staff
- Multiple families reported serious health declines or deaths after admission
AI-generated from reviews and community data.
About Capital City Gardens Rehabilitation and Nursing Center
Capital City Gardens Rehabilitation and Nursing Center is a Garden Healthcare facility located in Columbus, Ohio, offering both long-term care and short-term rehabilitation services.
The community's medical staff includes physicians, therapists, and nurses who work together to help each resident grow stronger and healthier. The facility emphasizes rehabilitative services and is working to expand its wound care and ventilator care capabilities.
Residents are offered a variety of recreational activities and convenient amenities within the community, along with both private and semi-private room options, aiming to create an engaging and comfortable environment.
The facility's stated philosophy centers on treating residents and their loved ones with respect and gentleness throughout their care experience.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2overall · 72 ratings combined
2★ on Google (72)
Danny
Nov 2025
Nothing good to say about this place at all!!!!! Air conditioning didn't work in my room. I'm a big boy and they gave me a twin size bed and everybody there was very rude. That's why I only lasted 12 hours and got the heck out of there. If I can rate zero stars I would
SCIENCEVICTION -
Nov 2025
Horrible Living Conditions. Seems very dis organized.
Lorri McCall
Sep 2025
Farrah,<br>I want to thank you so much for all your help. You walked in my room at a time I was feeling really low. I had never been in a rehab facilityp. You took your time and spoke to me with genuine care and concern. I really appreciate your kindness and patience. I have to say you are the best part of Capital City Gardens.<br>Again,<br>Thank you!
Lorri McCall
Sep 2025
Farrah, I want to thank you so much for all your help. You walked in my room at a time I was feeling really low. I had never been in a rehab facilityp. You took your time and spoke to me with genuine care and concern. I really appreciate your kindness and patience. I have to say you are the best part of Capital City Gardens. Again, Thank you!
Frequently Asked Questions
What types of care does Capital City Gardens Rehabilitation and Nursing Center offer?
Capital City Gardens Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.
Where is Capital City Gardens Rehabilitation and Nursing Center located?
Capital City Gardens Rehabilitation and Nursing Center is located at 920 Thurber Drive West in Columbus, Ohio.
What do families say about Capital City Gardens Rehabilitation and Nursing Center?
Capital City Gardens draws an overwhelming volume of negative reviews describing neglect, unanswered call lights, medication errors, and unsanitary conditions, alongside a strikingly low 2.0 average rating across 72 reviews. A smaller number of reviewers, many referencing a specific admissions/support staff member named Farrah, describe compassionate help and positive rehab outcomes, but these are outnumbered by accounts of serious care failures, including reports of resident deaths and hospital transfers linked to neglect.
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