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Capital City Gardens Rehabilitation and Nursing Center

920 Thurber Drive West

2(72 ratings)· Columbus average: 3.9

Capital City Gardens Rehabilitation and Nursing Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
104
Care Focus
Expanding wound care and ventilator care capabilities
Room Types
Offers both private and semi-private rooms

What Families Think

Capital City Gardens draws an overwhelming volume of negative reviews describing neglect, unanswered call lights, medication errors, and unsanitary conditions, alongside a strikingly low 2.0 average rating across 72 reviews. A smaller number of reviewers, many referencing a specific admissions/support staff member named Farrah, describe compassionate help and positive rehab outcomes, but these are outnumbered by accounts of serious care failures, including reports of resident deaths and hospital transfers linked to neglect.

The Good

  • Specific staff member repeatedly praised for compassion
  • Therapy team helped one resident regain mobility
  • Speech therapist noted as attentive and caring
  • One reviewer noted improvement under current administrator

The Bad

  • Many reports of neglect, unanswered call lights, missed medications
  • Multiple accounts of dirty rooms, stained bathrooms, foul odors
  • Several reviewers describe rude, understaffed, unresponsive nursing staff
  • Multiple families reported serious health declines or deaths after admission

AI-generated from reviews and community data.

Capital City Gardens Rehabilitation and Nursing Center is a senior living community in Columbus, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.0 out of 5 across 72 reviews.

About Capital City Gardens Rehabilitation and Nursing Center

Capital City Gardens Rehabilitation and Nursing Center is a Garden Healthcare facility located in Columbus, Ohio, offering both long-term care and short-term rehabilitation services.

The community's medical staff includes physicians, therapists, and nurses who work together to help each resident grow stronger and healthier. The facility emphasizes rehabilitative services and is working to expand its wound care and ventilator care capabilities.

Residents are offered a variety of recreational activities and convenient amenities within the community, along with both private and semi-private room options, aiming to create an engaging and comfortable environment.

The facility's stated philosophy centers on treating residents and their loved ones with respect and gentleness throughout their care experience.

Types of Care at Capital City Gardens Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Capital City Gardens Rehabilitation and Nursing Center

2overall · 72 ratings combined

2★ on Google (72)

Katherine Dalton

May 2026

via Google

The staff is nasty they took my phone I guess they were thinking that I was not in my right mind but I totally in the right state of mind all because I didn’t want to do what they wanted

Danny

Nov 2025

via Google

Nothing good to say about this place at all!!!!! Air conditioning didn't work in my room. I'm a big boy and they gave me a twin size bed and everybody there was very rude. That's why I only lasted 12 hours and got the heck out of there. If I can rate zero stars I would

SCIENCEVICTION -

Nov 2025

via Google

Horrible Living Conditions. Seems very dis organized.

Lorri McCall

Sep 2025

via Google

Farrah,<br>I want to thank you so much for all your help. You walked in my room at a time I was feeling really low. I had never been in a rehab facilityp. You took your time and spoke to me with genuine care and concern. I really appreciate your kindness and patience. I have to say you are the best part of Capital City Gardens.<br>Again,<br>Thank you!

Lorri McCall

Sep 2025

via Google

Farrah, I want to thank you so much for all your help. You walked in my room at a time I was feeling really low. I had never been in a rehab facilityp. You took your time and spoke to me with genuine care and concern. I really appreciate your kindness and patience. I have to say you are the best part of Capital City Gardens. Again, Thank you!

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Government Inspection History

16 inspection visits in the last three years, 68 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 13, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026

Feb 4, 2026Fire Safety ComplaintHealth Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 9, 2026

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 9, 2026

Mar 6, 2025Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

Jan 13, 2025Fire Safety Complaint3 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 15, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2025

Dec 12, 2024Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2025

Nov 21, 2024Health Complaint2 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 13, 2025

Nov 19, 2024Fire Safety Complaint5 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 13, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 13, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 13, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 13, 2025

Oct 29, 2024Fire Safety ComplaintHealth Complaint9 citations
  • Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Provide a written emergency evacuation plan.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 15, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 13, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 15, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 13, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 13, 2025

Aug 16, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2024

Jul 23, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

Jun 21, 2024Health Complaint2 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 2, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

Apr 2, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

Mar 14, 2024Health Complaint1 citation
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Nov 7, 2023Health Complaint4 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023

Aug 14, 2023Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 25, 2023

Mar 16, 2023Fire Safety StandardHealth Standard8 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2023

  • Have proper power supply for life support equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Capital City Gardens Rehabilitation and Nursing Center offer?

Capital City Gardens Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

How much does Capital City Gardens Rehabilitation and Nursing Center cost?

Capital City Gardens Rehabilitation and Nursing Center has not published its pricing. For context, communities in Columbus that publish rates start around $3,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Capital City Gardens Rehabilitation and Nursing Center located?

Capital City Gardens Rehabilitation and Nursing Center is located at 920 Thurber Drive West in Columbus, Ohio.

What do families say about Capital City Gardens Rehabilitation and Nursing Center?

Capital City Gardens draws an overwhelming volume of negative reviews describing neglect, unanswered call lights, medication errors, and unsanitary conditions, alongside a strikingly low 2.0 average rating across 72 reviews. A smaller number of reviewers, many referencing a specific admissions/support staff member named Farrah, describe compassionate help and positive rehab outcomes, but these are outnumbered by accounts of serious care failures, including reports of resident deaths and hospital transfers linked to neglect.

How did Capital City Gardens Rehabilitation and Nursing Center do on recent health and safety inspections?

Capital City Gardens Rehabilitation and Nursing Center had 16 government inspection visits in the last three years, with 68 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Capital City Gardens Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with Capital City Gardens Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Capital City Gardens Rehabilitation and Nursing Center? Claim this listing to update photos, pricing, and details. It's free.

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