M R
Jul 2026
The facility is exceptional. The staff consistently demonstrates outstanding professionalism and courtesy. We appreciate your excellent service and kindness.
Autumn Lake Healthcare at West Hartford (The Reservoir)
1 Emily Way
4.2(197 ratings)
Part of Autumn Lake Healthcare · 45 communities · 4.2★ average
1 / 5Quick Facts
- Total units
- 75
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 75
- Location
- About 1 mile from UConn John Dempsey Hospital
- Stay options
- Offers respite and short-term rehabilitation stays
- Payment options
- Accepts Medicare, Medicaid, insurance, and private pay
CMS Care Compare
What Families Think
Reviewers consistently praise the rehabilitation care and staff attentiveness at this skilled nursing facility, particularly for short-term post-surgical and post-hospital recovery. Families highlight strong communication with clinical teams and a clean, well-maintained campus. No published pricing or amenity details are available for direct comparison.
The Good
- Attentive, communicative nursing, PT, and OT staff
- Strong short-term rehabilitation outcomes noted by families
- Clean, well-kept campus and rooms
- Supportive administration praised by multiple reviewers
- Open communication with family caregivers during recovery
The Bad
- No published pricing information available
AI-generated from reviews and community data.
About Autumn Lake Healthcare at West Hartford (The Reservoir)
Autumn Lake Healthcare at West Hartford is a skilled nursing facility offering sub-acute rehabilitation, long-term care, post-hospital short-term rehabilitation, and respite care in West Hartford, Connecticut. Located approximately 1 mile from UConn John Dempsey Hospital, the facility serves patients across Hartford County and Connecticut with around-the-clock skilled nursing for complex medical conditions.
The community provides individualized recovery plans tailored to each resident's needs and progress. A multidisciplinary team of physicians, nurses, and therapists uses progressive, hands-on rehabilitation techniques to restore strength, mobility, and independence. The facility features a state-of-the-art gym equipped with top-of-the-line rehabilitative equipment and dedicated therapists employing proven recovery techniques.
Advanced care programs address complex medical conditions under the oversight of in-house, board-certified specialists. The facility maintains an outcome-focused approach that emphasizes personal goals and celebrates recovery milestones within an energetic, positive environment.
Residents benefit from a daily schedule packed with activities and access to both outdoor and indoor spaces for socializing. The community fosters a warm, inviting atmosphere designed to support a rich, active lifestyle. Family members and friends are welcome to visit.
The facility accepts Medicare, Medicaid, most insurance plans, and private pay options.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 197 ratings combined
4.2★ on Google (197)
Yvonne Weston
Apr 2026
I was only a visitor, visiting my aunt who is in rehab there. I must say that I love Autumn Lake. It's a very beautiful and well kept campus. My aunt gets the best care there. The staff that I have come in contact with are caring and amazing. Very nice place!
Nancy Falletti
Feb 2026
I can’t say enough about the care my mom received in the short term unit. The communication and care from staff, nurses, PT, OT were amazing. The beautiful facility and warm, positive environment was a pillar in my mom’s rehabilitation. I felt I always had an open door as her caregiver to ask any questions and be part of her healing process, yet knowing I could rest easy knowing she was well cared for. I have nothing but gratitude for the whole experience. Highly recommend .
pamela davis
Dec 2025
I can't say enough good things about Autumn Lake Healthcare. My mom has been receiving rehabilitation therapy here, and the experience has been exceptional. The staff is incredibly caring and professional, and the administration is very supportive. My mom is genuinely happy and making great progress in this facility. I highly recommend them to anyone in need of quality rehabilitation services.
Karen Esposito
Oct 2025
After my mother's back surgery in early 2025, we were nervous about finding the right rehab spot. Autumn Lake Healthcare exceeded every expectation and truly felt like a warm embrace during a tough time. From the moment we walked in with its clean, homey rooms and beautifully maintained grounds – put us at ease The staff here are absolute rockstars! The nurses were attentive and kind, always checking in with genuine smiles and quick responses to any needs.
Frequently Asked Questions
What types of care does Autumn Lake Healthcare at West Hartford (The Reservoir) offer?
Autumn Lake Healthcare at West Hartford (The Reservoir) offers Skilled Nursing / Long Term Care.
Where is Autumn Lake Healthcare at West Hartford (The Reservoir) located?
Autumn Lake Healthcare at West Hartford (The Reservoir) is located at 1 Emily Way in West Hartford, Connecticut.
What do families say about Autumn Lake Healthcare at West Hartford (The Reservoir)?
Reviewers consistently praise the rehabilitation care and staff attentiveness at this skilled nursing facility, particularly for short-term post-surgical and post-hospital recovery. Families highlight strong communication with clinical teams and a clean, well-maintained campus. No published pricing or amenity details are available for direct comparison.
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