MyLivingChoice

Pansy Homecare

361 Park Rd Ste 103

4.7(98 ratings)· West Hartford average: 4.4

Pansy Homecare — photo 11 / 5

Quick Facts

Accreditation
First and only Purple Flag accredited agency nationally
Client tools
Online portal tracks billing, schedule, and caregiver notes
Service area
Serves Hartford and New Haven Counties since 2013

What Families Think

Families describe Pansy Homecare as a dependable, dementia-focused home care agency in the West Hartford area, with reviewers repeatedly praising the skill and warmth of specific caregivers. Multiple reviews highlight strong communication with families living far away and steady, long-term caregiver matches for loved ones with dementia.

The Good

  • Reviewers repeatedly praise individual caregivers by name
  • Strong support for families living far from their loved one
  • Consistent, long-term caregiver matches (some lasting 9-17 months)
  • Dementia-specific training mentioned across multiple reviews
  • Online portal for billing, scheduling, and caregiver notes

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Pansy Homecare is a senior living community in West Hartford, Connecticut offering Memory Care. Amenities include Social Activities, Housekeeping and Laundry Service. Families rate it 4.7 out of 5 across 98 reviews.

About Pansy Homecare

Pansy Homecare provides nonmedical memory care and support for individuals experiencing brain changes in Hartford County and New Haven County, Connecticut, serving the West Hartford area since 2013.

The agency focuses on personalized care through daily activities and routines tailored to each person's abilities, preferences, and life story, which they call Moments That Matter and Legacy Moments. Their caregivers and support staff receive training in handling Activities of Daily Living and managing challenging situations related to memory care and cognitive changes.

Pansy Homecare emphasizes collaborative partnerships with clients, families, and care teams to create safe, enriching home environments that reduce stress. They describe their approach as not ending once a caregiver arrives, but instead supporting and guiding families and caregivers throughout the care journey, including helping families understand options before care begins.

The agency holds accreditation as the first and only Purple Flag accredited homecare agency in the country and the only Positive Approach to Care designated agency in New England.

Types of Care at Pansy Homecare

Home Health and HospiceMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Pansy Homecare

4.7overall · 98 ratings combined

4.7★ on Google (98)

Allise Bayer

Jul 2026

via Google

I want to thank Pansy for all the care and support throughout the past year. My parents' caregivers, including Kemanie, Debbie, Elizabeth and Linadora, provided my family with the peace of mind that Mom and Dad were safe and sound. They became trusted members of our extended family and made difficult situations much easier. Our hearts also go out to Heather, Ashley and Tameka for helping my family comfortably navigate the elder care system. Being a plane ride away was difficult enough in managing Mom & Dad's lives. Your flexibility was greatly appreciated and your personnel training was excellent. I highly recommend Pansy for any family's home care needs.

Cheryl H

Jul 2026

via Google

Pansy has been an excellent support for my husband’s care. The client portal is easy to access for billing, statements, schedule/calendar and caregiver notes. Care partners are highly-trained in all aspects of care including extra training in dementia care. Our first and only care partner, Esther E., has been with us 9 months. She is professional, kind, thoughtful, and always treats my husband with patience and respect. She understands him and his needs, and is very helpful to me with light chores. We could not manage without her. She has been a wonderful addition to our family.

Kimberly Winter

May 2026

via Google

I cannot give enough praise to our home health aide, Mo, and Pansy Home Care. When you live well over 1000 miles from an aging parent, the guilt and worry you feel can be overwhelming. Thank goodness, my sister found Pansy Home Care, which provides our father with 24/7 live in care. I rest assured my dad is in great, competent hands. Mo is dependable, compassionate, and always treats my father with kindness and respect. His help with daily tasks has made all the difference, and he consistently goes above and beyond to ensure my father‘s comfort and safety. Mo’s sunny disposition along with his ability to use firm, diplomatic encouragement to persuade dad to do what needs to be done, has been a lifesaver for my family. I don’t know what we would do without him. I highly recommend his services and Pansy Home Care to anyone in need of quality home care.

Stacey Winter

May 2026

via Google

Maurice has been my fathers full time live in Aide for 17 months and it has been the most amazing experience ever! My father has dementia and needs full time care and Mo is my angel and lifesaver! He is so patient and caring to my Dad that I finally am at peace knowing he is well taken care of! Thank you Pansy for connecting my Father and Mo. They are an amazing team!!

Babs DELCONTE

Mar 2026

via Google

Pansy Homecare was a great fit for my sister who has dementia and wanted to stay in her home. The caregivers were fantastic. All of my sisters needs were met, they took good care of her and each one connected to her. Thank you Jeannie, Cassandra, "Tick Tock", Jennifer, Ashley, RJ and Tameka.

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Frequently Asked Questions

What types of care does Pansy Homecare offer?

Pansy Homecare offers Memory Care.

Where is Pansy Homecare located?

Pansy Homecare is located at 361 Park Rd Ste 103 in West Hartford, Connecticut.

What do families say about Pansy Homecare?

Families describe Pansy Homecare as a dependable, dementia-focused home care agency in the West Hartford area, with reviewers repeatedly praising the skill and warmth of specific caregivers. Multiple reviews highlight strong communication with families living far away and steady, long-term caregiver matches for loved ones with dementia.

How can families visit Pansy Homecare?

Submit the Request Information form on this page to connect with Pansy Homecare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of West Hartford.