4.5(326 ratings)· Cromwell average: 4.2
Part of Autumn Lake Healthcare · 47 communities · 4.2★ average
1 / 5CMS Care Compare
Families describe Autumn Lake Healthcare At Cromwell as a warm, attentive rehab and long-term care center where staff go out of their way for patients recovering from falls, surgeries, or hospitalizations. Multiple reviewers highlight compassionate nurses and aides and noticeable improvement in loved ones' conditions, though the food has drawn repeated criticism.
AI-generated from reviews and community data.
Autumn Lake Healthcare At Cromwell is a senior living community in Cromwell, Connecticut offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 326 reviews.
Autumn Lake Healthcare At Cromwell is a nursing center offering long-term care, short-term rehabilitation, and memory care services in Cromwell, Connecticut. The facility features a dedicated short-term care program called "Short Stay at Autumn Lake" in a resort-style wing designed to support safe and speedy recovery home.
Rehabilitation therapy is available seven days a week with individualized recovery plans adapted to each resident's progress. The facility operates a state-of-the-art gym with rehabilitative equipment and employs a multidisciplinary team of therapists using hands-on techniques to restore strength, mobility, and independence. Advanced care programs for complex medical conditions are overseen by board-certified in-house specialists.
The community maintains a daily schedule of activities alongside outdoor and indoor spaces for socializing. A signature concierge program provides individually tailored hospitality to ensure comfort throughout the stay. The secured Memory Care Unit is staffed by trained caregivers delivering clinical care in a structured, nurturing environment with emphasis on residents' physical, social, emotional, and spiritual needs.
Family and friends are welcome to visit, and the facility creates a warm, inviting atmosphere where residents can maintain active, enriched lifestyles. The center accepts Medicare, Medicaid, most insurance plans, and private pay.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.5overall · 326 ratings combined
4.5★ on Google (326)
G. Grant
Jul 2026
We were there to visit a family member!! Very friendly ; helpful to our navigation of the facility for this first visit. Our granddaughter was a refreshing distraction from the long recovery of her great grandfather — and a very positive experience for her.
Eric Hopkins
May 2026
Excellent facility. This may be the most well rounded facility I have ever visited. Patient care is the very best from the dining experience to nursing care to physical therapy etc. Thank you for taking such good care of my mom!
Paul Fiducia
Apr 2026
I have a very good friend that has been there only a couple weeks but I am so impressed and grateful for the wonderful staff of everyone at AUTUMN LAKE! My friend has shown dramatic improvement and just a few weeks! I am from a medical family with two of my aunts that were Nurses and my father was an OBGYN and a research scientist. I am from a medical family and it is so reassuring to know there is such great professionals still involved in healing in every which way.. The healing of the mind and the soul and the body! Your place is doing that and it's a wonderful and beautiful thing! Every single person I have met at this care center has been professional, kind, and compassionate! I will always highly recommend AUTUMN LAKE! Thank you again staff and all involved that help to run this fine place! Paul.
Helen Barone
Apr 2026
I was in room 239B. I was in autumn Lake due a fall I had taken. I dislocated my left ankle. I was there for two weeks. I don’t know what other patients experience, but i have no complaints; all the nurses and Dr’s where A-1. I was lucky to have had two absolutely amazing aids (Leeann and Jovi ). . From day one until the morning I was discharged there were there for me Hence the 5**** star review.
Marie Maselli
Jan 2026
I had a family member go here for rehab after a hospitalization and quite honestly I had low expectations. I will say that the staff was fabulous and exceeded my expectations in every way. They were attentive and very respectful to my family member and her visitors. The only thing that I can say, I was not pleased with was the food, which is in no way is reflective of the staff, but tefkects on the company itself. My family and I would bring take out or homemade meals to our family member as often as possible. I would have my loved one stay here again for rehab if the need arose. Kudos to the staff on the short stay floor!
3 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 6, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity B of L: potential for minimal harm, patternCorrected Sep 6, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity B of L: potential for minimal harm, patternCorrected Sep 6, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity B of L: potential for minimal harm, patternCorrected Sep 6, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B of L: potential for minimal harm, patternCorrected Jun 10, 2022
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity B of L: potential for minimal harm, patternCorrected Jun 10, 2022
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jun 10, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2019
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2019
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2019
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2019
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Autumn Lake Healthcare At Cromwell offers Memory Care and Skilled Nursing / Long Term Care.
Autumn Lake Healthcare At Cromwell is located at 385 Main Street in Cromwell, Connecticut.
Families describe Autumn Lake Healthcare At Cromwell as a warm, attentive rehab and long-term care center where staff go out of their way for patients recovering from falls, surgeries, or hospitalizations. Multiple reviewers highlight compassionate nurses and aides and noticeable improvement in loved ones' conditions, though the food has drawn repeated criticism.
Autumn Lake Healthcare At Cromwell had 3 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Autumn Lake Healthcare At Cromwell and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Autumn Lake Healthcare At Cromwell? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Cromwell.
Cromwell, Connecticut0 mi
3.5(8)
Skilled Nursing / Long Term Care
Cromwell, Connecticut0 mi
3.4(29)
Memory CareSkilled Nursing / Long Term Care
Cromwell, Connecticut0.7 mi
4.8(21)
Independent LivingSkilled Nursing / Long Term Care
Cromwell, Connecticut0.7 mi
5(1)
Assisted Living
Cromwell, Connecticut0.7 mi
Independent Living
Cromwell, Connecticut0.7 mi
Assisted Living
Home care agencies serving Cromwell bring help to the house: daily living, companionship, and respite for family caregivers.
