Nancy Shannon
Feb 2026
I visited a friend of mine who had been at the facility got z while. The staff is very friendly and attentive and the facility is very clean
West Hartford Health & Rehabilitation Center
130 Loomis Dr4.3(111 ratings)· West Hartford average: 4.4
Quick Facts
- Total units
- 160
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 160
- Facility size
- 160-bed skilled nursing facility
- Rehab specialty
- Sub-acute rehab guided by a physiatrist
- Medical services
- On-site IV therapy and advanced wound care
- Additional care option
- Hospice and respite care available on-site
CMS Care Compare
What Families Think
Most reviewers describe a clean facility with friendly, professional staff who help residents recover independence, and food that is praised as fresh and healthy. One detailed negative review, however, raises serious concerns about theft, billing disputes, and inattentive staff, standing in contrast to the otherwise positive feedback.
The Good
- Staff described as friendly, professional, and attentive
- Clean facility noted by visitors
- Food called excellent, fresh, and healthy
- On-site physical, occupational, and speech therapy
- Helped residents regain independence after falls
The Bad
- One detailed report of theft, billing errors, and inattentive staff
- One reviewer described overcharging and unresolved payment disputes
AI-generated from reviews and community data.
West Hartford Health & Rehabilitation Center is a senior living community in West Hartford, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 111 reviews.
About West Hartford Health & Rehabilitation Center
West Hartford Health & Rehabilitation Center is a 160-bed skilled nursing facility offering short-term rehabilitation, long-term care, hospice, and respite care in West Hartford, Connecticut. The facility is located in a residential area within walking distance of West Hartford Center.
The center provides specialized care including sub-acute rehabilitation with an on-site team of physical, occupational, and speech therapists. The nursing team administers IV therapy and advanced wound care. The medical team works to help residents achieve and maintain their highest level of function and quality of life, with particular focus on post-surgical recovery and rehabilitation under the guidance of a physiatrist.
The facility offers specialized Alzheimer's and Dementia care as part of its service offerings. Staff emphasize creating a safe and caring environment with friendly staff and comfortable living arrangements designed to support residents through their recovery goals.
Types of Care at West Hartford Health & Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of West Hartford Health & Rehabilitation Center
4.3overall · 111 ratings combined
4.3★ on Google (111)
Kelly Ross
Jan 2026
My mom was put there years ago it was awful, the lady in the same room as my mother had Stu ff stolen as my mom did. The people working there would walk into our mom’s room when I was visiting just to use the I phones and talk. I would feed my mom was I was there and the workers were not doing their jobs. I took over finally being in charge from my brother and they were charging for a tv our mom did not have , the roommate had. After them saying my brother owed them money I payed out of my pocket money to them I kept recipes and the price kept going up and they didn’t subtract my payments I had to get an attorney costing me thousands to take care of their greed and not being honest he had my receipt and there charges not subtracting my payments. I wish my mom had never been put there it was a bad place for her to live . Another woman said her picture of her mom were broken that’s an example keep looking for another place there are some better ones out there.
Martha McGuane
Nov 2025
This is the most professionally run nursing home I have ever visited! And I have visited many. I am from Massachusetts and think you have the kindest, gentlest staff! Thank you for caring so well for my cousin Kevin!
Dennis Moore
Nov 2025
My first time visiting West Hartford Health and Rehab I was very pleased with the staff and their interaction with the residents. My wife has a window view of lots of beautiful birds.
Andrew Flye Sr
Oct 2025
My mother falls often due to a weak left hip, goes out when standing. Her ears are blocked and she falls from that also. The staff are very professional and knowledgeable. The first time we got real help in the last three years. Food is excellent and always fresh and healthy. The process is simple and easy to understand, if we have any questions they are answered right away. Thank you for saving my mother’s independence and pride. Andrew Arnold Flye Sr. ( 10-15-25)
Frequently Asked Questions
What types of care does West Hartford Health & Rehabilitation Center offer?
West Hartford Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is West Hartford Health & Rehabilitation Center located?
West Hartford Health & Rehabilitation Center is located at 130 Loomis Dr in West Hartford, Connecticut.
What do families say about West Hartford Health & Rehabilitation Center?
Most reviewers describe a clean facility with friendly, professional staff who help residents recover independence, and food that is praised as fresh and healthy. One detailed negative review, however, raises serious concerns about theft, billing disputes, and inattentive staff, standing in contrast to the otherwise positive feedback.
How can families visit West Hartford Health & Rehabilitation Center?
Submit the Request Information form on this page to connect with West Hartford Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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