Atria Kew Gardens

J K

Jul 2026

via Google ↗ · Report

The Memory Care and Memory Care Director, Nicole are horrible. My loved one lived there a short time..Little to no communication with Nicole. When you contact her she gives you the sense you are bothering her. It does not seem her or her staff have any additional training in Dementia. These people would like to see all their residents highly medicated and sedated to make their job easier even if the drugs are dangerous to the persons health and they really don't need them. Just because you have Drmentia does not mean you have to be on antipychotic medication and sedatives. A lot of those drugs do more harm than good in people with certain medical conditions. We made the mistake of switching Prinary Care to onsite doctors. They were never checking labs and my loved one ended up hospitalized due to organ failure from a medication they prescribed. I was the one asking for labs to get done and expressing my concerns. I'm not a doctor and should not be my job to tell them to order labs. When they finally did my loved one had organ failure and was hospitalized. Luckily medications were stopped and my loved one lived. I know of at least one recent lawsuit due to negligence at this facilty. I would not be surprised if there were many. What happened to.my loved one or even worse( death) probably happened to other people here. Due to the poor management by the Memory Care Director and poor care I can not recommend this facilty.

Antoinett R

Jun 2026

via Google ↗ · Report

Staff tries to make you comfortable. They always care for me. I like participating in activities. It's fun!

Bernie Hou

Jun 2026

via Google ↗ · Report

Atria Kew Gardens is an excellent, comfortable, and clean assisted living facility, with a friendly staff that provides attentive and personalized care to its residents. Our mom has been living there for 2 months now, and has adapted to the huge change in her life much more quickly than we were fearing, thanks to the efforts of the whole staff, and especially sales director Andrea Patel. While she manages many different Atria locations, she has been on-site at Kew Gardens seeing to our every concern, making our mom's transition much smoother than we expected.<br><br>The entire staff, from the housekeepers, the caregivers, the receptionists, and the dining and activities teams, all get to know each and every one of the residents personally, from their daily schedules and habits, to their likes and dislikes. It's this level of attention that gives us confidence that our mom is in good hands.<br><br>The building itself is clean and comfortable, from the main floor and common areas, to the hallways and the residences. We personally appreciate the relatively small size and straightforward layout of the facility, since we could imagine our mom getting lost in a bigger place. The community of residents is as warm and friendly as we could hope for.

Tawana Jemmott

Jun 2026

via Google ↗ · Report

Atria Kew Gardens is a great facility. The staff is very friendly and helpful. The culinary staff is willing to add items and dishes to the menu upon request ( within reason because it is a kosher facility). Most importantly, the entire building is clean. It was the best decision I could have made to come to Atria Kew Gardens.

Thalia DaCosta

Jun 2026

via Google ↗ · Report

Seem to build everything around the possibility of being sued. Their memory care dept left much to be desired even though our loved one is a handful. Locked up everything including soap. Come in and out of the room countless times so there is never a sense of peace.