MyLivingChoice

Altercare Louisville

7187 St Francis Street, Ne

3.6(67 ratings)· Louisville average: 4.1

Altercare Louisville, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
90

What Families Think

Reviews of Altercare Louisville are mixed, with several families praising the therapy team, nursing staff, and a clean, odor-free environment, while one detailed review describes serious lapses in basic care and communication. Google reviewers rate the facility mostly positively, but the experiences described vary widely from person to person.

The Good

  • Rehab/therapy staff praised by multiple reviewers
  • Facility described as clean with no odors
  • Administrator and staff responsive to family questions
  • Nursing staff called attentive and caring
  • Activities program described as fun and engaging

The Bad

  • One serious report of withheld pain medication and delayed care
  • One report of denied showers for multiple days
  • One reviewer noted lack of water provided to resident
  • One report describes poor communication and billing concerns

AI-generated from reviews and community data.

Altercare Louisville is a senior living community in Louisville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 67 reviews.

About Altercare Louisville

Altercare of Louisville Center for Rehabilitation and Nursing Care provides long-term care and short-term rehabilitation services in Louisville, Ohio. The community is conveniently located on St. Francis Street and has served Stark County residents for years.

The facility is designed to create a welcoming, home-like environment where residents feel comfortable and families can feel confident in the quality of care provided. The community combines home-like amenities with a supportive and safe setting to meet resident needs.

Care at Altercare Louisville is personalized and delivered by highly skilled staff members who are committed to each resident's health and well-being, with focused attention to individual requirements.

Types of Care at Altercare Louisville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Altercare Louisville

3.6overall · 67 ratings combined

3.6★ on Google (67)

Dawnetta Wartluft

Jul 2026

via Google

This place is a joke. We were told they would make sure that my mother would be having physical or occupational therapy twice a day. My father and sister have to go in and get her out of the bed, shower her and take her to the bathroom. Physical therapy has definitely not been commanding with her to help her get her strength back. They don’t get her up if she is the least resistant. Do not bring your family members here.

Charlotte Newman

May 2026

via Google

My uncle was just placed in here and I went to visit. Beautiful place outside and nice inside, it has a little smell but it is a nursing home. I was wondering if the nursing homes stoped giving the patients containers of water ? Because there was none the last week in my uncle's room , we had to ask for him to have a cup of water. If these people don't drink enough, that not good. But everyone seem nice, so you go and check it out your self.

Becky Thompson

Apr 2026

via Google

Very caring compassionate people work here. They care for your loved ones like they are part of their family !!! Outstanding staff

Laura Russell

Apr 2026

via Google

My husband was a patient there for several weeks. I had mentioned he's a tall man. Before my husband arrived, they brought in an extra long bed. The food was good, very clean building, staff was very attentive for his needs. Thank you for taking care of my better have.<br>Sincerely,<br>Laura Russell

Garrett Thrasher

Mar 2026

via Google

I really like the staff here. They work very hard to meet the needs of the people in their care. I've been here a few days and they all mostly know my name. Nice place to be

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Government Inspection History

10 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2026

Jul 24, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

Feb 27, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

Aug 20, 2024Health Complaint2 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024

Nov 29, 2023Health Complaint1 citation
  • Have policies on smoking.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 4, 2023

Nov 7, 2023Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

Nov 4, 2023Health Complaint1 citation
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

Oct 4, 2023Health Complaint2 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

Dec 19, 2022Fire Safety StandardHealth Standard14 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 10, 2023

Jan 4, 2020Fire Safety StandardHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Altercare Louisville offer?

Altercare Louisville offers Skilled Nursing / Long Term Care.

Where is Altercare Louisville located?

Altercare Louisville is located at 7187 St Francis Street, Ne in Louisville, Ohio.

What do families say about Altercare Louisville?

Reviews of Altercare Louisville are mixed, with several families praising the therapy team, nursing staff, and a clean, odor-free environment, while one detailed review describes serious lapses in basic care and communication. Google reviewers rate the facility mostly positively, but the experiences described vary widely from person to person.

How did Altercare Louisville do on recent health and safety inspections?

Altercare Louisville had 10 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Altercare Louisville?

Submit the Request Information form on this page to connect with Altercare Louisville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Altercare Louisville? Claim this listing to update photos, pricing, and details. It's free.

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