Henry Milton
Jun 2026
Its not good place to have loved ones. I visited recently to see my Dad and the floors were nasty,bathroom trash cans was filled to brim and also he haven't gotten a shower just a bed bath. 10/10 Wouldn't recommend!!
1 / 2CMS Care Compare
Reviews are mixed for Altercare Hartville, with some families praising attentive rehab therapy and friendly staff who treated a loved one with dignity, while other reviewers reported serious lapses in basic hygiene and monitoring during a resident's final hours. The facility's community involvement, such as supporting local senior programs, was noted positively by outside observers.
AI-generated from reviews and community data.
Altercare Hartville is a senior living community in Hartville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 56 reviews.
Altercare of Hartville Center is a long-term care and short-term rehabilitation community located in Hartville, Ohio. The community is situated on Smith Kramer Road and has served Stark County residents for years.
The facility provides personalized care with focused attention from highly skilled staff committed to residents' health and well-being. The community is designed as a welcoming environment where residents feel at home and families can be confident in the quality of care their loved ones receive.
Altercare of Hartville combines home-like amenities with a supportive and safe environment to meet the needs of individuals requiring long-term care or short-term rehabilitation services.
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Help Me Choose3.9overall · 56 ratings combined
3.9★ on Google (56)
Henry Milton
Jun 2026
Its not good place to have loved ones. I visited recently to see my Dad and the floors were nasty,bathroom trash cans was filled to brim and also he haven't gotten a shower just a bed bath. 10/10 Wouldn't recommend!!
Kelly Getz
Jun 2026
We are so grateful for the excellent care that Norma received at Altercare Hartville! Everyone was so helpful and gracious! They clapped her out of the building when she was released and gave her so many hugs! Thank you, thank you, thank you!
Kristen Aleksich
Jun 2026
I'm not happy with the care my Mom had her last night and half day of life. One of the aids was very immature. She didnt wipe her butt after a poo and left her all dirty. This caused her pain. When told to clean her up, she acted grossed out. Her and another aid then sat and discussed how to wipe her. It seemed to me like they just didn't want to do it. The other problem is the fact Mom was transitioning and nobody was watching her. She was struggling to breathe when I got there and had to call out for help. One lady came storming down the hall and the aid said, just the nurse you need to see. Instead of stopping to check on my dying mother, she walked past and made some snarky comment on how she was too busy. I was crying the whole time. The only person that had any sense was the one nurse who gave her meds to help her sleep. My Mom passed away later that day. If you decide to bring your loved one to this place, I recommend keeping your eye on them yourself so they are not being neglected. I believe these places are terrible no matter what.
Traci Clayton
Dec 2025
We are very particular and protective of my sister who is in rehab here. She is special needs and will be turning 71 years old. Everyone has treated her as a real person with needs and feelings. All who come in her room make sure they speak to her and encourage her to participate with therapy to get better. Any and all questions we have had concerning her care have been met with professionalism and personal guidance. My needs and concerns have been met as well. Remember she is my older special needs sister and I am her little sister, if she is happy, I am happy. Thank you to all the staff.
Jennifer Ripple
Jul 2024
I am in charge of the Senior programming at the Lake Community YMCA and Altercare of Hartville is absolutely wonderful! They have been a huge supporter of the active older adult community here at the Lake Community YMCA. They have provided lunches, speakers, give-a-ways and important information to our members! The staff is so friendly and caring! We have had several doctors who have come in to do talks to our group verify that Altercare of Hartville does a fantastic job and they would highly recommend them! I have heard nothing but good things about their facility and staff!
8 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 29, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2022
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2022
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2019
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2019
Construct fire resistant interior walls.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 3, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Altercare Hartville offers Skilled Nursing / Long Term Care.
Altercare Hartville is located at 1420 Smith Kramer Road in Hartville, Ohio.
Reviews are mixed for Altercare Hartville, with some families praising attentive rehab therapy and friendly staff who treated a loved one with dignity, while other reviewers reported serious lapses in basic hygiene and monitoring during a resident's final hours. The facility's community involvement, such as supporting local senior programs, was noted positively by outside observers.
Altercare Hartville had 8 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Altercare Hartville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving Hartville bring help to the house: daily living, companionship, and respite for family caregivers.