Cristobal Gonzalez
Jul 2026
My father has been here for over 1 year now and he loves it. They have alot of activities for the residents. Great and peaceful environment. 5 stars all the way!
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1 / 6CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families and patients describe Windsor Las Palmas as a well-run skilled nursing and rehabilitation facility in McAllen, with repeated praise for attentive, compassionate nursing staff and a strong rehab program. Reviewers highlight teamwork across nursing, CNAs, PT, and administration, and several note it compares favorably to other facilities they've experienced.
AI-generated from reviews and community data.
Windsor Las Palmas Nursing and Rehabilitation Center is a senior living community in McAllen, Texas offering Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.4 out of 5 across 203 reviews.
Windsor Las Palmas Nursing and Rehabilitation Center is a skilled nursing and long-term care community in McAllen, Texas, operated by Wellsential Health. Licensed for up to 120 residents, it holds Medicare and Medicaid certification across all beds. The facility is staffed 24 hours a day and offers on-site nursing care, medication management, physical therapy, dietary accommodations, housekeeping, laundry service, emergency call systems, and wheelchair accessibility.
The CMS overall rating is 5 of 5 stars. Reviews are mixed. Many reviewers praised the facility highly, describing professional and compassionate nursing staff who anticipated needs, maintained cleanliness, and helped patients feel at home during recovery and rehabilitation stays. However, some families raised serious concerns about delayed medical responses and facility security, including access control at entrances.
Reviewers who had positive experiences consistently noted the attentiveness of the nursing and CNA staff across departments, including activity, physical therapy, and administration. One reviewer wrote, "I found myself immediately assured they were there to help me." Multiple families expressed gratitude for the care provided to their relatives during short-term rehabilitation and longer stays.
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Help Me Choose4.4overall · 203 ratings combined
4.4★ on Google (203)
Cristobal Gonzalez
Jul 2026
My father has been here for over 1 year now and he loves it. They have alot of activities for the residents. Great and peaceful environment. 5 stars all the way!
Juan Murillo
Jul 2026
Excellent place, my grandmother is here to receive physical therapy and the care is very good. Thank you to the entire team at Las Palmas Nursing Home.
Jose Salinas
Jul 2026
Physical therapist, nurses, and CNAs who attended me were awesome. Food needs improvement.
Perla De Leon
Jul 2026
Muy buen trato, gente amable, 100% recomendado.
Viviana Uriegas
Jul 2026
Un excelente trato a los residentes, Abby es una excelente anfitriona, siempre ayudando a todos!!
4 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Windsor Las Palmas Nursing and Rehabilitation Center offers Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Yes. Windsor Las Palmas Nursing and Rehabilitation Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Windsor Las Palmas Nursing and Rehabilitation Center is located at 1301 East Quebec Avenue in McAllen, Texas.
Windsor Las Palmas Nursing and Rehabilitation Center carries a 4.4 out of 5 rating from 203 Google reviews. Families and patients describe Windsor Las Palmas as a well-run skilled nursing and rehabilitation facility in McAllen, with repeated praise for attentive, compassionate nursing staff and a strong rehab program. Reviewers highlight teamwork across nursing, CNAs, PT, and administration, and several note it compares favorably to other facilities they've experienced. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Windsor Las Palmas Nursing and Rehabilitation Center had 4 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Windsor Las Palmas Nursing and Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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