MyLivingChoice
Windsor Las Palmas Nursing and Rehabilitation Center, photo 11 / 6

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and patients describe Windsor Las Palmas as a well-run skilled nursing and rehabilitation facility in McAllen, with repeated praise for attentive, compassionate nursing staff and a strong rehab program. Reviewers highlight teamwork across nursing, CNAs, PT, and administration, and several note it compares favorably to other facilities they've experienced.

What reviewers praise

  • Nursing staff described as attentive and compassionate
  • Rehab/PT program praised by patients recovering there
  • Staff respond quickly to call buttons and requests
  • Administration and front-desk staff singled out as caring
  • Reviewers note strong teamwork across departments

AI-generated from reviews and community data.

Windsor Las Palmas Nursing and Rehabilitation Center is a senior living community in McAllen, Texas offering Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.4 out of 5 across 203 reviews.

About Windsor Las Palmas Nursing and Rehabilitation Center

Windsor Las Palmas Nursing and Rehabilitation Center is a skilled nursing and long-term care community in McAllen, Texas, operated by Wellsential Health. Licensed for up to 120 residents, it holds Medicare and Medicaid certification across all beds. The facility is staffed 24 hours a day and offers on-site nursing care, medication management, physical therapy, dietary accommodations, housekeeping, laundry service, emergency call systems, and wheelchair accessibility.

The CMS overall rating is 5 of 5 stars. Reviews are mixed. Many reviewers praised the facility highly, describing professional and compassionate nursing staff who anticipated needs, maintained cleanliness, and helped patients feel at home during recovery and rehabilitation stays. However, some families raised serious concerns about delayed medical responses and facility security, including access control at entrances.

Reviewers who had positive experiences consistently noted the attentiveness of the nursing and CNA staff across departments, including activity, physical therapy, and administration. One reviewer wrote, "I found myself immediately assured they were there to help me." Multiple families expressed gratitude for the care provided to their relatives during short-term rehabilitation and longer stays.

Types of Care at Windsor Las Palmas Nursing and Rehabilitation Center

Respite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Help Me Choose

Reviews of Windsor Las Palmas Nursing and Rehabilitation Center

4.4overall · 203 ratings combined

4.4★ on Google (203)

Cristobal Gonzalez

Jul 2026

via Google ↗ · Report

My father has been here for over 1 year now and he loves it. They have alot of activities for the residents. Great and peaceful environment. 5 stars all the way!

Juan Murillo

Jul 2026

via Google ↗ · Report

Excellent place, my grandmother is here to receive physical therapy and the care is very good. Thank you to the entire team at Las Palmas Nursing Home.

Jose Salinas

Jul 2026

via Google ↗ · Report

Physical therapist, nurses, and CNAs who attended me were awesome. Food needs improvement.

Viviana Uriegas

Jul 2026

via Google ↗ · Report

Un excelente trato a los residentes, Abby es una excelente anfitriona, siempre ayudando a todos!!

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By submitting, you're okay with us and Windsor Las Palmas Nursing and Rehabilitation Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 6, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2025

Mar 6, 2025Fire Safety StandardHealth Standard5 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025

Dec 13, 2023Fire Safety StandardHealth Standard1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023

Sep 24, 2022Fire Safety StandardHealth Standard1 citation
  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor Las Palmas Nursing and Rehabilitation Center offer?

Windsor Las Palmas Nursing and Rehabilitation Center offers Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Does Windsor Las Palmas Nursing and Rehabilitation Center offer respite or short-term stays?

Yes. Windsor Las Palmas Nursing and Rehabilitation Center lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Windsor Las Palmas Nursing and Rehabilitation Center located?

Windsor Las Palmas Nursing and Rehabilitation Center is located at 1301 East Quebec Avenue in McAllen, Texas.

What do families say about Windsor Las Palmas Nursing and Rehabilitation Center?

Windsor Las Palmas Nursing and Rehabilitation Center carries a 4.4 out of 5 rating from 203 Google reviews. Families and patients describe Windsor Las Palmas as a well-run skilled nursing and rehabilitation facility in McAllen, with repeated praise for attentive, compassionate nursing staff and a strong rehab program. Reviewers highlight teamwork across nursing, CNAs, PT, and administration, and several note it compares favorably to other facilities they've experienced. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Windsor Las Palmas Nursing and Rehabilitation Center do on recent health and safety inspections?

Windsor Las Palmas Nursing and Rehabilitation Center had 4 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor Las Palmas Nursing and Rehabilitation Center?

Submit the Request Information form on this page, or contact Windsor Las Palmas Nursing and Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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