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Briarcliff Nursing and Rehabilitation Center

3201 N Ware Rd

4.3(130 ratings)· McAllen average: 4.7

Part of Wellsential Health · 67 communities · 4.3★ average

Briarcliff Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
194
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
194
Memory care setup
Separate secure memory care units for men and women
Short-term care rooms
Private rooms with en suite bathrooms for rehab
Ownership structure
Part of a statewide network, not single-site

What Families Think

Most reviewers describe Briarcliff as clean, welcoming, and staffed by caring, attentive employees, often naming specific staff members like Clarissa, Eric, and Jessica for their helpfulness. However, one detailed review raised serious concerns about certain CNA staff being unresponsive, unprofessional, and slow to help residents, with management allegedly not addressing the complaints.

The Good

  • Staff repeatedly praised by name for helpfulness
  • Facility described as clean and well-maintained
  • Residents described as happy and genuinely cared for
  • Nursing staff present with families through end-of-life care
  • Lots of activities and a positive atmosphere

The Bad

  • One detailed report of unprofessional, slow-to-respond CNA staff
  • Family said attentiveness concerns went unaddressed by management

AI-generated from reviews and community data.

Briarcliff Nursing and Rehabilitation Center is a senior living community in McAllen, Texas offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 130 reviews.

About Briarcliff Nursing and Rehabilitation Center

Briarcliff Nursing and Rehabilitation Center in McAllen, Texas is a skilled nursing facility and rehabilitation center offering short-term transitional care alongside memory care services.

The facility includes a Short-Term Transitional Care Unit with private rooms and en suite bathrooms, designed to support patients during recovery and rehabilitation periods. The community also operates separate secure memory care and support units for male and female residents.

Briarcliff is part of Wellsential Health, a network of skilled nursing facilities and rehabilitation centers throughout Texas. The center's care model focuses on providing comfort and quality of life for patients and their families.

Types of Care at Briarcliff Nursing and Rehabilitation Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Briarcliff Nursing and Rehabilitation Center

4.3overall · 130 ratings combined

4.3★ on Google (130)

Ericka Garcia

Jul 2026

via Google

Fui a medical record y fui atendía por Clarissa Rentería muy amable su atención y agradecida por lo atenta que fue con migo muchas gracias

Aimee C

Jul 2026

via Google

This facility is wonderful. The staff at Briarcliff were very courteous and welcoming.. I particularly appreciate Claire and her kind smile in answering all the questions I had. Thank you. 🙏🏻

Rick Castelan

Jul 2026

via Google

I had an excellent experience with Claire Renteria at Briarcliff Nursing and Rehabilitation. Claire was professional, courteous, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure my concerns were addressed. Her kindness, patience, and dedication to providing outstanding service truly stood out. Briarcliff is fortunate to have someone as compassionate and knowledgeable as Claire on their team. I highly recommend working with her!

Timothy Delgado

Jul 2026

via Google

This a great place and good ppl that work there thank Clarissa and all the staff

ASHLEY ZAMORA

Jul 2026

via Google

I spoke with Clarissa in Medical Records, she was courteous and helpful. She answered all of my questions and I appreciate her kindness.

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Government Inspection History

12 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 13, 2026Fire Safety StandardHealth Standard9 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2026

Mar 9, 2026Health Complaint2 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2026

Dec 9, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 10, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

Nov 20, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025

Mar 27, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 1, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2025

Jan 30, 2025Health Complaint4 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

Jan 24, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 7, 2025

Oct 15, 2024Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 16, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2024

Mar 7, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024

Dec 22, 2023Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 29, 2023

Dec 1, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2023

Nov 10, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Briarcliff Nursing and Rehabilitation Center offer?

Briarcliff Nursing and Rehabilitation Center offers Memory Care and Skilled Nursing / Long Term Care.

Where is Briarcliff Nursing and Rehabilitation Center located?

Briarcliff Nursing and Rehabilitation Center is located at 3201 N Ware Rd in McAllen, Texas.

What do families say about Briarcliff Nursing and Rehabilitation Center?

Most reviewers describe Briarcliff as clean, welcoming, and staffed by caring, attentive employees, often naming specific staff members like Clarissa, Eric, and Jessica for their helpfulness. However, one detailed review raised serious concerns about certain CNA staff being unresponsive, unprofessional, and slow to help residents, with management allegedly not addressing the complaints.

How did Briarcliff Nursing and Rehabilitation Center do on recent health and safety inspections?

Briarcliff Nursing and Rehabilitation Center had 12 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Briarcliff Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Briarcliff Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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