Diana Almaguer
Jun 2026
Love coming to do the hair appointments at the salon at the White Oaks.<br>Very lovely welcoming staff, professional,sincere and very supportive.<br>They have cozy vibes & modern home feel to it.
1 / 5Quick Facts
- Licensed capacity
- 30 residents
- Building security
- Secure building with staff monitoring visitors
- Community size
- Small community for more personalized care
- On-site amenity
- In-house hair salon for residents
- Care focus
- Functions primarily as a memory care community
California CDSS
What Families Think
Families describe White Oaks at Spring Street as a small, home-like memory care community in South Elgin where staff—particularly the director, Cheryl, and nurse Kim—are frequently praised for attentive, compassionate care. Most reviewers report noticeable improvements in their loved ones' wellbeing, engagement in activities, and peace of mind, though a handful of reviews raise concerns about newer management and inconsistent staff conduct.
The Good
- Staff described as caring, patient, and attentive
- Director Cheryl repeatedly singled out as exceptional
- Small size allows more personalized attention
- Daily activities keep residents engaged and social
- Clean, cozy, home-like atmosphere
- Secure building with visitor awareness for safety
The Bad
- Two reports of unprofessional or poorly run new management
- One report of rude nurses and urine odor in the building
- One report of repetitive daily activities and limited stimulation
- One report of a nurse sleeping on duty
AI-generated from reviews and community data.
White Oaks at Spring Street is a senior living community in South Elgin, Illinois offering Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 31 reviews.
About White Oaks at Spring Street
White Oaks at Spring Street is an assisted living community in South Elgin, Illinois, with a residential, home-like setting and a smaller capacity that residents and families note fosters personal attention.
Families consistently praise the staff across all roles, from nursing to kitchen to activity coordinators, describing them as caring, patient, and attentive to individual needs. The kitchen accommodates dietary preferences, and the nursing team monitors health proactively. A visiting nurse noted the facility's "top notch care," and one family wrote, "the staff go above and beyond to care for her." Activities stand out in reviews: residents participate in daily programs like bingo, music, and outings, with families welcomed to join holiday celebrations and special events. The physical environment is described as clean, quiet, with large rooms and attractive grounds.
White Oaks holds a 4.2/5 Google rating across 31 reviews. Multiple families compared it favorably to previous facilities, noting improvements in their loved one's engagement, safety, and overall well-being within months of moving in.
Types of Care at White Oaks at Spring Street
Assisted Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- Outdoor Patio
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of White Oaks at Spring Street
4.1overall · 31 ratings combined
4.1★ on Google (31)
Mellie Mel
Jun 2026
I search many memory care facilities, and finally found the perfect one for my mother. This place is so great with lots of activities during the day bingo, music, Service Dogs, getting her nails done. I love the staff. I’ve done some events with my mother and I’m so happy. I chose a good place for the care of my mom. She is very happy thank you for being such an awesome group of people.
Elizabeth Lara
May 2026
I absolutely love this facility! I am a hospice RN case manager and I visit multiple facilities this has to be one of my favorites . The care DON Cheryl , nurses and cnas provide on a daily basis is exceptional because they truly care for the wellbeing of their residents. If it came down to placing a family member here I know this is a facility I would trust
Kristen Sanfilippo
May 2026
White Oaks Spring Street is the home away from home you are looking for . Set back like a residential home. The staff greets you with smiles and hands on care. As a visiting nurse throughout Kane county I’ve often recommended this facility for its top notch care. The rooms are large and cozy. The outdoor area is lush and beautiful. Activities are engaging and fun with attention to detail. The nursing care beyond compassionate and professional. Many years ago I referred my neighbor to this facility and she loved it and raved about till she passed. Look no further you have found your spot.
Judy Ory
May 2026
I moved my grandmother here about two and a half years ago, and it has been one of the best decisions I’ve made. Before this, she was in another private-pay facility where she was often agitated, frequently complained, and her needs were not properly assessed, particularly her need for memory care. Her clothes and room were often unclean, and the overall level of care was disappointing.<br><br>Since moving to White Oak, the change has been remarkable. She is noticeably more content and hasn’t complained at all. The staff took the time early on to get to know her as a person, which has made a meaningful difference in her quality of life.<br><br>Her room is always clean, she is consistently well cared for, and her needs are met. The facility itself is clean, well maintained, and stands out compared to others I’ve visited. I’m very grateful for the level of care and attention she receives here.
Frequently Asked Questions
What types of care does White Oaks at Spring Street offer?
White Oaks at Spring Street offers Assisted Living.
Where is White Oaks at Spring Street located?
White Oaks at Spring Street is located at 1300 W Spring St in South Elgin, Illinois.
What do families say about White Oaks at Spring Street?
Families describe White Oaks at Spring Street as a small, home-like memory care community in South Elgin where staff—particularly the director, Cheryl, and nurse Kim—are frequently praised for attentive, compassionate care. Most reviewers report noticeable improvements in their loved ones' wellbeing, engagement in activities, and peace of mind, though a handful of reviews raise concerns about newer management and inconsistent staff conduct.
How can families visit White Oaks at Spring Street?
Submit the Request Information form on this page to connect with White Oaks at Spring Street and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at White Oaks at Spring Street? Claim this listing to update photos, pricing, and details. It's free.
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