MyLivingChoice

Heritage Woods of South Elgin

700 N McLean Blvd

4.1(41 ratings)· South Elgin average: 4

Heritage Woods of South Elgin, photo 11 / 6

Quick Facts

Payment option
Accepts Medicaid through Illinois Supportive Living Program
Nurse coverage
No RN coverage reported after 4:30 p.m.
Ownership
Operated by Gardant, a multi-site owner
Rehab services
On-site physical therapy and rehabilitation services offered

What Families Think

Reviews for Heritage Woods of South Elgin are sharply mixed: many families and residents describe a clean, friendly, activity-filled community with caring long-term staff, while a significant number of other reviewers report serious staffing shortages, slow emergency response, missed medications, and neglected laundry and hygiene care. The community is notable for accepting Medicaid through Illinois's Supportive Living Program, which several reviewers say is rare among assisted living options.

The Good

  • Accepts Medicaid via Supportive Living Program
  • Many reviewers describe caring, friendly long-term staff
  • Active social calendar with bingo, yoga, outings
  • Residents describe apartments as clean and homelike
  • Helped families navigate Medicaid paperwork

The Bad

  • Multiple reports of slow emergency call-button response times
  • Several accounts of missed medications and understaffing
  • Repeated complaints about laundry not being done for weeks
  • Multiple reports of high staff and leadership turnover
  • One report of an involuntary discharge dispute over care needs

AI-generated from reviews and community data.

Heritage Woods of South Elgin is a senior living community in South Elgin, Illinois offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 41 reviews.

About Heritage Woods of South Elgin

Heritage Woods of South Elgin is an assisted living community in South Elgin, Illinois, serving adults 65 and older who need help maintaining their independence. Located on the southwest corner of McLean Boulevard and Bowes Road between Highway 31 and Randall Road, the community opened in summer 2009 and emphasizes lifestyle, wellness, dignity, and independence with an active, social environment.

The community offers private apartments designed for senior living with a range of floor plans, mini-blinds, and ample closet space. Certified staff are on duty 24 hours a day, seven days a week to provide personal assistance and medication management. Support services include three daily meals, housekeeping, and laundry. Residents enjoy the privacy of their own apartments while having access to helping hands when needed for activities they can no longer do safely alone.

Heritage Woods provides social and recreational activities, including yoga, bingo, and physical therapy with rehabilitation services. The community emphasizes companionship and an active lifestyle with a Resident Services Coordinator and staff dedicated to resident wellness and happiness. A financial assistance program and the Supportive Living Program (available in Illinois for seniors 65 and older on Medicaid receiving minimum Social Security income) help make the community affordable to those with varying financial resources.

The community received the American Health Care Association/National Center for Assisted Living 2020 Bronze Quality Award recognizing quality improvement efforts, and was designated as Best in Assisted Living for 2022–23 based on consumer satisfaction surveys. Heritage Woods was also awarded A Great Place to Work in 2023.

Types of Care at Heritage Woods of South Elgin

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Heritage Woods of South Elgin

4.1overall · 41 ratings combined

4.1★ on Google (41)

Duncan Teresa

May 2026

via Google

Heritage Woods of South Elgin is my home now in this new chapter of my life. It is clean and well cared for and I feel that the amenities they offer suit my needs and allow me to enjoy my life such as nursing care, housekeeping, good food, resident activities and meetings to share resident input.Help is available at the push of a button. Holidays and special days are enjoyable and celebrated. Activities are planned with a monthly calendar, refreshments, and decorated according to the theme and entertainment provided too! I feel my needs are met and enjoy the many friends that I have made.

Janice Redmond

May 2026

via Google

I enjoy being in Heritage Woods because the staff are very caring plus they offer different activities that are fun and they have bus outings to stores, museums and other interesting places to visit. Happy faces and happy places this is a great place to stay. 🥰

Carol M

May 2026

via Google

1000% better than the last place I stayed.

Sharon K

May 2026

via Google

This is Sharon room #331. Me and my husband have been here 6 years, my husband recently passed, if he would be here he would agreed the staff and everyone is nice, they take good care. I'm very happy here.

Sue Hunter

May 2026

via Google

It’s a great place to live and the people that-work here are great we have alot of fun and lots of activities to do. I’ve meet a lot of friends here

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Frequently Asked Questions

What types of care does Heritage Woods of South Elgin offer?

Heritage Woods of South Elgin offers Assisted Living.

Where is Heritage Woods of South Elgin located?

Heritage Woods of South Elgin is located at 700 N McLean Blvd in South Elgin, Illinois.

What do families say about Heritage Woods of South Elgin?

Reviews for Heritage Woods of South Elgin are sharply mixed: many families and residents describe a clean, friendly, activity-filled community with caring long-term staff, while a significant number of other reviewers report serious staffing shortages, slow emergency response, missed medications, and neglected laundry and hygiene care. The community is notable for accepting Medicaid through Illinois's Supportive Living Program, which several reviewers say is rare among assisted living options.

How can families visit Heritage Woods of South Elgin?

Submit the Request Information form on this page to connect with Heritage Woods of South Elgin and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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