Debra Serbin
Apr 2024
White Oaks is an exceptionally calm, safe, caring and supportive residence for seniors experiencing significant memory loss. My mother has been living there for over a year, and her move to White Oaks has been a blessing to her and our entire family. Dani, the director, is involved, approachable, thoughtful, present, and extremely knowledgeable about her residents and her staff. She is candid about what her facility can and can not do, but always strives to listen, accommodate, and problem solve within the guidelines or regulations of a supportive care setting.<br><br>All of the staff at White Oaks have been friendly, attentive and respectfully invested in the residents. I am especially appreciative of Irma, the lead CNA, in my mother's wing. She is highly-skilled, patient, kind, and calm. My mother, as well as the other residents in her wing trust her and are comforted by her.<br>She treats the residents with dignity and helps them to maintain as much independence as possible.<br><br>The head nurse, Lisa, is also a great asset to this facility. She knows her residents well and responds quickly to questions or needs. I have a high regard for her invested professionalism and completely trust that she is on top of my mom's medical and personal needs.<br><br>Ale, the Activity Director, is also a great member of the White Oaks staff. She always has a smile and greeting for both residents and visitors. She works hard to keep her community members positively engaged and does so in healthy and meaningful ways.<br><br>Overall, I cannot thank Dani and the White Oaks staff enough for taking care of my mom. Supporting the needs of our elder family members, even without the added challenge of dementia, takes much dedication, patience and oversight. While I wish that my mother did not need such a high level of attending, I am so grateful that she lives in such a compassionate and skillful place.
