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Westminster Village Kentuckiana

2210 Greentree N

3(32 ratings)· Clarksville average: 3.3

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Quick Facts

Total units
94
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
94
Inspections
View history (39 citations)
Care continuum
Independent living, assisted living, and skilled nursing on one campus
Ownership structure
Nonprofit 501(c)(3) organization
Skilled nursing size
94-bed Medicare-certified nursing facility
Therapy services
On-site PT, OT, and speech therapy gym

What Families Think

Reviews for Westminster Village Kentuckiana are sharply mixed, with several praising affordable rent, helpful front-desk staff, and excellent laundry service, while multiple reports describe serious concerns in the skilled nursing area—slow call-button response, cold food, and odor issues—plus a reported bed bug infestation and AC/leak problems on the independent living side. One family also described a decline in food quality, housekeeping frequency, and dining service after a change in ownership.

The Good

  • Lower rental cost than comparable facilities, per one resident
  • Front desk staffed and open until midnight
  • At least two daily activities offered
  • Laundry service praised for quality and reliability
  • Staff described as helpful and approachable

The Bad

  • Reports of slow call-button response in skilled nursing
  • One report of persistent hallway odors and cold food
  • One report of bed bug infestation across the building
  • One report of reduced housekeeping and dining quality after ownership change
  • One report of AC and leak issues in the building

AI-generated from reviews and community data.

Westminster Village Kentuckiana is a senior living community in Clarksville, Indiana offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.0 out of 5 across 32 reviews.

About Westminster Village Kentuckiana

Westminster Village Kentuckiana is a continuing care retirement community located in Clarksville, Indiana, offering independent living, assisted living, and 24-hour skilled nursing care all on one campus. The community features 350 thoughtfully designed units and is organized as a 501(c)(3) charitable organization dedicated to providing affordable living options that enhance residents' quality of life.

Independent living is designed for individuals aged 55 and above who prioritize freedom, security, and peace of mind. Assisted living residents receive support with bathing, dressing, and medication administration as needed, while the community encourages independence. The skilled nursing facility is Medicare-certified with 94 beds and provides high-quality care tailored to each resident's individual needs.

Amenities and services include a full-service on-site salon offering salon and barber services, dietitian-regulated meals, an in-house therapy gym with physical, occupational, and speech therapy programs, spacious units, outside walking areas and gazebos, and daily activities customized by care level. The community also assists with relocation, handling moving details and ensuring personal items and furniture are ready upon arrival.

The campus is situated on beautifully landscaped grounds with peaceful ponds adjacent to a 180-acre golf course and park. Westminster Village Kentuckiana is located minutes from major shopping centers, professional offices, restaurants, movie theaters, and multiple denominations of churches, offering residents both the peace and quiet of a small town with the conveniences of a major city.

Daily activities are designed to keep residents as active and social as desired, ranging from golfing and shopping trips to dining at local restaurants and enjoying live entertainment. The community facilitates the development of long-lasting friendships among residents.

Types of Care at Westminster Village Kentuckiana

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Westminster Village Kentuckiana

3overall · 32 ratings combined

3★ on Google (32)

Write a review

Lois Haywood

Jan 2026

via Google ↗

I moved here recently and pay half the rental fee charged by my previous residence, another senior living facility. The staff are readily available since their offices are located at the main entrance and social center. They are humble & always helpful. I also am appreciative of the pay as you use laundry service. The front desk is open until midnight something my previous expensive facility did not even have. There are at least 2 activities daily. I am very satisfied here.

Mary Hornaday

Jan 2026

via Google ↗

My mom has been in the short term rehab and long term nursing facility here only because there's a waiting list for every other facility! I know nursing homes are under staffed, however I've walk into this place with people sitting at the desk laughing and talking while my mom hits her help button for over and hour or two hrs sitting in her body fluids. This is ALL the time not just a couple of times. There's maybe 2 LPNs who try their best, and physical therapy is great and helps her more than the regular staff. The food is always cold and the halls smell like a sewer ALL the time. I would not recommend putting your family here if you can help it, or be prepared to raise hell to get help for your loved one! I work in healthcare and this is not acceptable.

Jara Smith

Jul 2025

via Google ↗

Do not put your family in this place, it’s honestly the worst place I have ever saw! My grandma lives on the 3rd floor and we are looking to move her the place hardly has any AC at all every time we walk in the front the have HUGE fans going because there is no ac anywhere! Not to mention the place is INFESTED with bed bugs over the whole building she has had to constantly move apartments for months now because they cannot get the bed bug issue settled! It’s so bad it’s within the walls she gets so confused moving all the time it’s not good for her health or anyone else! Consistent leaks throughout the hallways, this place honestly needs to be shut down immediately

Steven Williams

May 2025

via Google ↗

They probably don't get a lot said about them but let me give a big hand for the people who do the laundry at Westminster Village. I send out dirty clothes, sheets, towels and wash cloths and when they come back, they are clean, pressed, and folded. I have never been able to fold our king-sized fitted sheets. They know how. For the first time I can put the fitted sheet and the top sheet in the same drawer. All I have to do is sort, bag, the dirty clothes and they came back clean, pressed, and folded. It's also important that they all come back and I never get someone else's shirt. A Big Hurray for Westminster's Laundry people. All the complaints about the food here at my little piece of heaven on earth, Westminster Village is in a famous general's word "nuts." Today they knocked it out of ballpark again with gravy and homemade biscuits and scrambled eggs for breakfast. For lunch with a wonderful broccoli cream soup served with the best chicken salad I've ever eaten. Finally, tonight it was a great meat loaf with mashed potatoes, and peas. All of this wonderful food was delivered to my table by hard working servers in the most beautiful and clean dining room I have ever eaten in. My word for the cooks and servers is "thank you." I'm sure you don't hear it enough. I

Janette Slone

Aug 2023

via Google ↗

My mother has lived there for a few years in independent living. And she loved it when she moved in. The food and the staff. The activities director was fabulous! She was so happy she made the choice. Fast forward to 2023. The facility has been sold to another company and now the food is so bad and the carpets aren’t vacuumed and are filthy. There isn’t staff for the kitchen and there isn’t a chef. So now instead of filling out a menu or having choices on a menu it’s what they decide they are fixing. Too bad if you don’t want it or can’t eat it. No longer table service. It’s stand out side till they say it’s time to eat. Like a school cafeteria. And even though it’s suppose to be 4-6. It’s 4:30 to 5:00. My mother went down at 5 once and they had already cleaned bins and put stuff away. She was lucky they offer her a ham sandwich. They weren’t happy about it. Housekeeping was changed from every 2 weeks to once a month. And it looks as though they aren’t cleaning whole place on a regular schedule. It’s really a shame. So if you are looking currently for independent living. Do not pick this facility. We are hoping to get her out ASAP!

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Government Inspection History

7 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 20, 2026Fire Safety StandardHealth Standard13 citations

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2026

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2026

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

Sep 4, 2025Health Complaint3 citations

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025

Jan 22, 2025Health Complaint3 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 9, 2025

  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2025

Dec 10, 2024Fire Safety StandardHealth Standard11 citations

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2025

  • Create arrangements with other facilities to receive patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 3, 2025

Oct 15, 2024Health Complaint1 citation

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2024

Feb 14, 2024Health Complaint2 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2024

Oct 30, 2023Fire Safety StandardHealth Standard6 citations

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Nov 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westminster Village Kentuckiana offer?

Westminster Village Kentuckiana offers Independent Living and Skilled Nursing / Long Term Care.

Where is Westminster Village Kentuckiana located?

Westminster Village Kentuckiana is located at 2210 Greentree N in Clarksville, Indiana.

What do families say about Westminster Village Kentuckiana?

Reviews for Westminster Village Kentuckiana are sharply mixed, with several praising affordable rent, helpful front-desk staff, and excellent laundry service, while multiple reports describe serious concerns in the skilled nursing area—slow call-button response, cold food, and odor issues—plus a reported bed bug infestation and AC/leak problems on the independent living side. One family also described a decline in food quality, housekeeping frequency, and dining service after a change in ownership.

How did Westminster Village Kentuckiana do on recent health and safety inspections?

Westminster Village Kentuckiana had 7 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westminster Village Kentuckiana?

Submit the Request Information form on this page to connect with Westminster Village Kentuckiana and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Westminster Village Kentuckiana? Claim this listing to update photos, pricing, and details. It's free.

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