Michael Hall
Apr 2026
Both the care staff and social services team have been nothing less than extraordinary in helping us in our time of need.
Hillcrest Village
203 Sparks Ave4(86 ratings)· Jeffersonville average: 4.2
Part of American Senior Communities · 104 communities · 4.1★ average
1 / 5Quick Facts
- Total units
- 149
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 149
- Inspections
- View history (50 citations)
- Discharge planning
- Care team meets with families within 72 hours of admission
- Respite care
- Short-term stays available to give family caregivers a break
- Hospice care
- Delivered through partnership with outside hospice companies
- Outpatient therapy
- Available for mobility and post-operative recovery needs
CMS Care Compare
What Families Think
Hillcrest Village is a skilled nursing and long-term care community in Jeffersonville, Indiana, offering rehab, long-term care, respite, hospice, and outpatient therapy. Most reviewers praise individual nurses, therapists, and social workers for going above and beyond, though a few reports describe understaffing, slow response times, and inconsistent attentiveness among staff.
The Good
- Nurses and Nurse Practitioner praised for attentive care
- Social services team called "extraordinary" by a family
- Therapy staff described as amazing during rehab stays
- Specific staff members singled out for going above and beyond
- Families say they'd return for future rehab stays
The Bad
- One report of understaffing leading to slow call-light response
- One report of facility looking and smelling unclean
- Several reviewers note inconsistent attentiveness between different staff members
- One report of a caregiver falsely documenting medication was given
AI-generated from reviews and community data.
Hillcrest Village is a senior living community in Jeffersonville, Indiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 86 reviews.
About Hillcrest Village
Hillcrest Village in Jeffersonville, Indiana offers short-term rehabilitation, long-term care, respite care, hospice care, and outpatient therapy services. The community is staffed by licensed nurses, therapists, doctors, social workers, and other care providers who work together to support residents' health and independence.
Short-term rehabilitation is designed for individuals recovering from stroke, cardiovascular events, orthopedic surgery, and other debilitating conditions. The program includes physical, occupational, and speech-language therapies, along with medically integrated support and wellness services. American Senior Communities offers a Road to Recovery program where an interdisciplinary team meets with patients and families within 72 hours of admission to establish discharge goals. Services include wound care, fall prevention, mobility training, strength-building programs, and aerobic conditioning.
Long-term care serves residents who need assistance with daily tasks due to illness, injury, frailty, or other limitations. Care is provided under physician guidance in home-like, secure settings. Residents have access to physical, occupational, and speech therapies, as well as social services and activities designed to maintain independence and quality of life. The community accepts private pay and Medicaid for qualified applicants.
Respite care provides short-term stays for elderly individuals, allowing family caregivers to take breaks for travel, work, surgery recovery, or personal needs. The community assesses each guest's needs and provides appropriate care to ensure comfort and safety during their stay.
Hospice and palliative care services focus on comfort, pain relief, and emotional and spiritual support for those facing terminal illness. The community partners with local hospice companies to deliver skilled nursing care, medical equipment and supplies, bereavement counseling, and social services through an interdisciplinary team of physicians, nurses, volunteers, social workers, and clergy.
Outpatient therapy services combine highly-trained therapists with latest technologies to address mobility, pain management, and post-operative recovery. Treatment goals are set and guided by therapists in coordination with physicians.
Types of Care at Hillcrest Village
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Hillcrest Village
4overall · 86 ratings combined
4★ on Google (86)
Kiley Smith
Apr 2026
Please do not bring a loved one to this facility. My client was here for rehab, and the care was seriously lacking. There simply aren’t enough staff to properly care for residents. Call lights often weren’t answered promptly, and it could take a long time for staff to respond. My client reported getting maybe one or two glasses of water a day, with the rest of his drinks being Kool-Aid. He also noticed staff acted differently when family was visiting. The place looks and smells unclean, and while a few nurses, like Curtis, seemed attentive and professional, most showed little empathy. My client ended up back in the hospital, which may have been related to the care he received. Once he is discharged, he will be going to a different facility for rehab. I just don’t want anyone else to have to go through this.
Tracey
Apr 2026
All of my nurses were great with my care and concerns. My Nurse Practitioner was awesome. I would recommend this facility over any other
Karen Gray
Dec 2025
When we found out my mother needed Rehab, I chose Hillcrest Village because I heard so many good things about them, and let me tell you they have exceeded are expectations and more. Everyone including the Nurses, CNA and Therapy we're all amazing and did everything they could for her. If we ever need another rehab stay will definitely be coming back here and we will recommend Hillcrest Village to anyone who will listen. Thank you for everything you all did the past 2 weeks, again it has been an amazing experience.
Blue Jay
Aug 2025
They are infested with bed bugs & mice. Check your home if u been here on 2nd hall
Government Inspection History
10 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 14, 2026Health Complaint4 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 8, 2026
Provide care by qualified persons according to each resident's written plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026
Feb 26, 2026Fire Safety StandardHealth Standard6 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2026
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026
Feb 5, 2026Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
May 2, 2025Health Complaint2 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025
Jan 31, 2025Fire Safety StandardHealth Standard10 citations
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Nov 8, 2024Health Complaint4 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 11, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Jul 23, 2024Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2024
Dec 14, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024
Oct 26, 2023Health Complaint2 citations
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 24, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 24, 2023
Oct 24, 2023Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Hillcrest Village offer?
Hillcrest Village offers Skilled Nursing / Long Term Care.
Where is Hillcrest Village located?
Hillcrest Village is located at 203 Sparks Ave in Jeffersonville, Indiana.
What do families say about Hillcrest Village?
Hillcrest Village is a skilled nursing and long-term care community in Jeffersonville, Indiana, offering rehab, long-term care, respite, hospice, and outpatient therapy. Most reviewers praise individual nurses, therapists, and social workers for going above and beyond, though a few reports describe understaffing, slow response times, and inconsistent attentiveness among staff.
How did Hillcrest Village do on recent health and safety inspections?
Hillcrest Village had 10 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Hillcrest Village?
Submit the Request Information form on this page to connect with Hillcrest Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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