3.2(54 ratings)· Clarksville average: 3.3
Part of American Senior Communities · 104 communities · 4.1★ average
1 / 5CMS Care Compare
Reviews for Riverview Village are overwhelmingly negative, with families describing serious concerns about resident care, including reports of bedsores, unexplained injuries, and unresponsive staff. Several reviewers also mention understaffing, poor communication, and unprofessional conduct from aides and nurses. A few individual caregivers were singled out as kind, but the overall tone of the feedback points to significant care and staffing issues.
AI-generated from reviews and community data.
Riverview Village is a senior living community in Clarksville, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 54 reviews.
Riverview Village is a senior living community located in Clarksville, Indiana, offering short-term rehabilitation, memory care, long-term care, respite care, hospice care, and outpatient therapy services.
Short-term rehabilitation is designed for residents recovering from conditions such as stroke, cardiovascular difficulties, and orthopedic surgery. The program includes physical, occupational, and speech/language therapies provided by an interdisciplinary team of doctors, nurses, therapists, and social workers. Services encompass wound care, fall prevention, mobility training, strength-building wellness programs, and aerobic conditioning. The community offers a Road to Recovery program that brings together the care team, patient, and family within 72 hours of admission to establish discharge goals.
The memory care program serves individuals experiencing Alzheimer's disease and other forms of memory loss through a structured, research-based approach. The program emphasizes person-centered, wellness-based care with a secure environment and daily activities designed to maintain independence and promote well-being, including a Meaningful Day activity program focused on four domains of wellness.
Long-term care is available for those who require assistance with daily tasks due to illness, injury, or frailty and can no longer be cared for at home. Licensed nurses, trained health care aides, and an interdisciplinary care team provide services in home-like settings, with offerings including social services, activities, and physical, occupational, and speech therapies to help residents maintain independence.
Respite care provides short-term stays for elderly individuals, allowing family caregivers time to travel, manage new employment, recover from surgery, or attend to personal needs. Hospice and palliative care services focus on comfort, pain relief, and emotional support for those facing terminal illness, coordinated through partnerships with local hospice companies. Outpatient therapy services use clinically-proven strategies and new technologies with physician-approved interventions for post-operative recovery and pain management.
The community accepts multiple payment options including private pay and Medicaid for qualified applicants, with specialists available to assist families through the application process.
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Help Me Choose3.2overall · 54 ratings combined
3.2★ on Google (54)
Brews Wilson
Jul 2026
HOW DOES AN ELDERLY PATIENT WITH DEMENTIA END UP HAVING A BLACK EYE, BURNS ON HER HAND AND A LARGE KNOT THAT'S PURPLE AND RED ON HER HEAD?! 👀 THIS IS SOMEONE'S MOTHER,GRANDMOTHER,FAVORITE RELATIVE!!!!! 🥺💔😡 Y'ALL GOT SOME SERIOUS EXPLAINING TO DO! THE PICS ARE ON SOCIAL MEDIA FOR EVERYONE TO SEE!!!! SHUT THIS PLACE DOWN IMMEDIATELY!!!!
Broquelle Kinnaird
Jul 2026
Terrible place! Would not recommend sending your loved one here. Do not care about their residents at all.
Gregory Thomas
Jun 2026
The place is ok,but it takes them a long time to come to the room when the call light is turned on,also as being a physiologist,one nurse tried to make fun of me by calling me Boss,man,she didn't realize how that made her look,very unprofessional,because they wouldn't answer the light to change my dieing wife
darrell floyd
May 2026
they refuse to wash patients clothes without paying them that's what the main manager told my wife and that's discrimination
Kevin
Jan 2026
Amazing the ratio of 5 star reviews vs. 1 star! Practically the same! The people here are actual people if you, owner and staff have forgotten? Tell your staff to image that the people here, were their actual loved ones. Your same lame response for evey one star review is pitiful to say the least! Shame on you Owner, karma will find you, don't you worry! Don't you dare play victim when the time comes, you deserve whatever comes your way. I will pray for you!
6 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 25, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Riverview Village offers Memory Care and Skilled Nursing / Long Term Care.
Riverview Village is located at 586 Eastern Blvd in Clarksville, Indiana.
Reviews for Riverview Village are overwhelmingly negative, with families describing serious concerns about resident care, including reports of bedsores, unexplained injuries, and unresponsive staff. Several reviewers also mention understaffing, poor communication, and unprofessional conduct from aides and nurses. A few individual caregivers were singled out as kind, but the overall tone of the feedback points to significant care and staffing issues.
Riverview Village had 6 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Riverview Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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