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Vitalia Senior Residences Westlake, photo 11 / 6

Quick Facts

Ownership
Part of a multi-location Vitalia senior living chain
Pricing Structure
À la carte charges for extras like toilet paper
Rent Increases
Automatic $300+/month rent increase after year one

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families generally describe Vitalia Senior Residences Westlake as a beautiful, well-maintained community with staff who form close, caring relationships with residents, especially in memory care. At the same time, a recurring group of reviewers point to slow dining service, understaffing, security lapses, and unexpected fees that made the cost and daily experience harder than expected.

What reviewers praise

  • Staff frequently described as caring and compassionate
  • Memory care team singled out for kindness during difficult times
  • Clean, beautiful, well-maintained building
  • Joint Commission Accreditation and Memory Care Certification
  • Active social calendar and outings praised
  • Smooth move-in transitions highlighted by several families

What reviewers flag

  • Several reviewers report slow dining service, sometimes over an hour
  • Multiple reports of understaffing affecting response times
  • One report of an intruder entering the building and a resident's room
  • One report memory care residents could exit the unit with only an alarm sounding
  • Some families report unexpected fees and a large rent increase after year one

AI-generated from reviews and community data.

Vitalia Senior Residences Westlake is a senior living community in Westlake, Ohio offering Assisted Living and Memory Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 92 reviews.

About Vitalia Senior Residences Westlake

Vitalia Senior Residences Westlake is an assisted living and memory care community in Westlake, Ohio. The community offers smart-designed floor plans across both assisted living and memory care neighborhoods, providing a maintenance-free lifestyle with personalized care focused on full-body wellness.

The community emphasizes active resident engagement and wellbeing. Resident Services creates opportunities for growth, learning, and joy through events and social outings shaped by resident interests. The community encourages meaningful connections and involvement in community life.

Vitalia Westlake has achieved both Joint Commission Accreditation and Memory Care Certification, recognizing its commitment to quality and safety. The community features Dover Restaurant, a full-service dining establishment that emphasizes nutrition and service.

The community offers luxury amenities and allows residents to personalize their experience while choosing the level of care and adventure that suits their needs.

Types of Care at Vitalia Senior Residences Westlake

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities

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Reviews of Vitalia Senior Residences Westlake

4.3overall · 92 ratings combined

4.3★ on Google (92)

Cheryl Kwiatkowski

Jun 2026

via Google ↗ · Report

I put my review on in full, 5 times and your screener takes if off each time. If you want honesty you should let people speak it! You keep only the reviews you like to make people think its a great place. This site is so crooked.

Sue Shanks

May 2026

via Google ↗ · Report

Entertainment and food great!<br>Staff helpful to residents.

Any_ Anony

Feb 2026

via Google ↗ · Report

No way these high ratings are from actual residents It’s run by a corporation for profit for investors. It’s short staffed and low budget for food and cleanliness<br>They promise everything but don’t deliver. The place needs a thorough cleaning

Connie

Feb 2026

via Google ↗ · Report

Special Thanks to Jessica Petry & Moe Dotson thank for all you both do, Always so grateful to have you ladies .

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By submitting, you're okay with us and Vitalia Senior Residences Westlake reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Vitalia Senior Residences Westlake offer?

Vitalia Senior Residences Westlake offers Assisted Living and Memory Care.

Where is Vitalia Senior Residences Westlake located?

Vitalia Senior Residences Westlake is located at 26695 Center Ridge Road in Westlake, Ohio.

What do families say about Vitalia Senior Residences Westlake?

Vitalia Senior Residences Westlake carries a 4.3 out of 5 rating from 92 Google reviews. Families generally describe Vitalia Senior Residences Westlake as a beautiful, well-maintained community with staff who form close, caring relationships with residents, especially in memory care. At the same time, a recurring group of reviewers point to slow dining service, understaffing, security lapses, and unexpected fees that made the cost and daily experience harder than expected. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Vitalia Senior Residences Westlake?

Submit the Request Information form on this page, or contact Vitalia Senior Residences Westlake directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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