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River Pointe Health Campus

3001 Galaxy Drive

4.3(52 ratings)

River Pointe Health Campus — photo 11 / 5

Quick Facts

Respite care
Short-term respite stays available for caregivers
Staffing coverage
24-hour on-site staff coverage

What Families Think

Reviews of River Pointe Health Campus are sharply split: long-term assisted living and skilled care residents and their families often describe a warm, attentive community with friendly staff who know residents by name, while several reviewers describe serious lapses in rehab and nursing care, including falls, neglect, and slow response to basic needs. The community appears to work well for stable long-term residents but has drawn repeated concern from families of short-term rehab or higher-acuity patients.

The Good

  • Long-term residents (5+ years) report high satisfaction
  • Staff frequently praised for knowing residents by name
  • Facility described as clean and well-kept
  • Food and dining experience widely praised
  • Active variety of daily activities and outings
  • Respite care available for caregiver breaks

The Bad

  • Multiple reports of inadequate staffing or attention during rehab stays
  • Several reports of neglect: missed meals, hygiene, or medication issues
  • One report of an injury during therapy with delayed family notification
  • One report of a mishandled COVID discharge and medication dispute

AI-generated from reviews and community data.

About River Pointe Health Campus

They say there is only one constant in life: change. At Scenic Hills at the Monastery, we’re ready to adapt to what every new day brings, while staying true to our mission of providing compassionate care. This means that no matter what’s going on in the world outside, we’ll keep you safe, we’ll keep you connected, and we’ll keep you close to our hearts. You’re our family, and we’re proud to be Where Family Comes to Live  Today, Tomorrow, and Always.

To provide you with the best possible care, we offer multiple living options at Scenic Hills at the Monastery in Ferdinand, IN. In addition to being spacious and comfortable, our Skilled Nursing suites are a wonderful option for those who require consistent clinical care. We tailor our care plans to fit each individual to ensure everyone receives the support that they need. If you're looking for a home for a loved one living with Alzheimer's disease, dementia, or other forms of memory loss, you can find it in our Memory Care suites. Our well-trained and professional team offers specialized support as well as a commitment to treating our residents with respect and bringing them joy.

At Scenic Hills at the Monastery, we offer a range of Short-Term Care and flexible services on top of our Long-Term Care living options. If you’re searching for Short-Term Rehabilitation for yourself or a loved one after a hospital stay or other life event, look no further than our community. Whether you’re in need of Physical Therapy, Occupational Therapy, or Speech Pathology, we’re here to help. Our professional staff members will guide you through the process and help you along your healing journey. We also offer Adult Day and Respite services so that caregivers can have a break in their routine while their loved ones enjoy our many amenities.

Types of Care

Assisted LivingHome Health and HospiceMemory Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Salon / Barber
  • Transportation Services
  • Walking Paths

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Reviews

4.3overall · 52 ratings combined

4.3★ on Google (52)

Kimberly White

May 2026

via Google

I rehabbed there for several months and went from an hoyer lift to a wheelchair and it was a mixed experience. I could tell 2-3 bad stories and 2-3 good stories so I would rate it as 3 stars. We were thankful they are in town for care needs.

Caroline Burns

Apr 2026

via Google

My mother stayed here for a month to get rehab from a fall after she broke her pelvis and hand. She got very little rehab. I was there the first week and 1/2 almost the entire day and all she was doing was laying in bed. I called the director of nursing Becky and told her this was supposed to be a rehab facility I’m tired of seeing my mom laying in bed all day. I had to go back to work and it was pretty much the same, she was laying in bed, occasionally she’d be sitting in a wheelchair. Also she fell 3 times while there, the very first night she got there was the first, then two other times that I know. There were some great nurses and aides but also some really bad ones, like the aide that told my mom just to led in her pants when I told her she needed to use the bathroom. So many bad things, as the PT that told her that her walking was hopeless, that crushed my mom. So many other things, but don’t have the space. They released my mom even though she couldn’t sit up, stand, or use the bathroom on her own, then I said how can you do that?! They said she’s not improving so Medicare is releasing her, but you can keep her here and pay privately. I couldn’t believe it. I said I’d take my mom home, Elizabeth said she needs 24 hr care, I said I’ll figure it out. When I got the release papers was shocked that it said the patient’s health had improved sufficiently so the patient no longer needs the services provided by the nursing facility. All I know that my mom was independent and found do everything before the fall and going in to River Point, she came out not able to walk anymore or drink much if anything. With home health she has greatly improved but has to walk with a walker and her feet have not healed yet, from my opinion because she was left to lay in bed there most all day. I know some people have had good experiences here, but for my mom and family it was awful.

Julie

Jul 2025

via Google

Very clean facility, staff is friendly and helpful, and the residents seem to be truly content and happy.

Melia Banet

May 2025

via Google

What a gorgeous building and invested staff you have there. Today, I toured during your Oscar’s event and your team was prepped and ready. Your residents were leaving the beauty shop and looking red carpet ready. Great job❤️

Tina Sager

Apr 2025

via Google

My stepdad was suffering from Dementia and Parkinson. He care was sad at River Pointe!! Our family was private pay and we would find him not bathed, not helping to feed him, not getting him drink/s, not carefully handling him with his broken bicep (that we has serveral notes around the room about).<br>Not changing his "depends" in a timely manner, hence why it would be dried to him or completely wet all the way through, then rashes/sores. We/mom decided to move him to another wing that was to be better attention/better care for him compared to upstairs, NOT True!! He couldn't get to his food nor to his mouth, or get to the moveable table. if my mom or sister wasn't there, he didn't get fed nor drink. The body requires water!!! My grandmother passed away at 95 and in a nursing home and didn't look anything like my stepdad. His eyes were so sunken and face was hollow. All the family lives out of town/state and our mom needed quality help.... Wow, not here but she couldn't find other option and stressed out. Our stepdad was a Veteran.... Sad this is how he was treated/handled for someone that served our country 3 tours.. Then when he needs help, can't seem to get even when you private pay.. They called in hospice and then really didn't do much to help our stepdad, reminder still paying privately?. Literally my sister walked in to his room and found food on moveable table and it was warm, you could smell it and wasn't even close to his bed, but mind you he couldn't move and was stiffing up and couldn't get any drink or food to his mouth without help. Nobody there to help feed him and or give him drink/s!! Want to talk about CRUELTY?. See it, smell it, want it and cant get it.. Literally he was starved out!! Wow, this is what mom paid for?. Yet we were scared he would lean forward and fall out of the wheelchair on his head, yet we were told they couldn't strap him in because that is considered CRUELTY???... I question this craziness.. I wish I could show you pictures, he was always joking, laughing, smiling and positive disposition.. If you don't care, then fine, leave your family member there.. But if you care, I would be on top of it or consider not leaving your loved on here at River Pointe.

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Frequently Asked Questions

What types of care does River Pointe Health Campus offer?

River Pointe Health Campus offers Assisted Living and Memory Care.

Where is River Pointe Health Campus located?

River Pointe Health Campus is located at 3001 Galaxy Drive in Evansville, Indiana.

What do families say about River Pointe Health Campus?

Reviews of River Pointe Health Campus are sharply split: long-term assisted living and skilled care residents and their families often describe a warm, attentive community with friendly staff who know residents by name, while several reviewers describe serious lapses in rehab and nursing care, including falls, neglect, and slow response to basic needs. The community appears to work well for stable long-term residents but has drawn repeated concern from families of short-term rehab or higher-acuity patients.

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