1 / 5CMS Care Compare
Reviews of River Pointe Health Campus are sharply split: long-term assisted living and skilled care residents and their families often describe a warm, attentive community with friendly staff who know residents by name, while several reviewers describe serious lapses in rehab and nursing care, including falls, neglect, and slow response to basic needs. The community appears to work well for stable long-term residents but has drawn repeated concern from families of short-term rehab or higher-acuity patients.
AI-generated from reviews and community data.
River Pointe Health Campus is a senior living community in Evansville, Indiana offering Assisted Living and Memory Care. Amenities include Fitness Center, Gathering / Activity Spaces and Transportation Services. Families rate it 4.3 out of 5 across 52 reviews.
They say there is only one constant in life: change. At Scenic Hills at the Monastery, we’re ready to adapt to what every new day brings, while staying true to our mission of providing compassionate care. This means that no matter what’s going on in the world outside, we’ll keep you safe, we’ll keep you connected, and we’ll keep you close to our hearts. You’re our family, and we’re proud to be Where Family Comes to Live Today, Tomorrow, and Always.
To provide you with the best possible care, we offer multiple living options at Scenic Hills at the Monastery in Ferdinand, IN. In addition to being spacious and comfortable, our Skilled Nursing suites are a wonderful option for those who require consistent clinical care. We tailor our care plans to fit each individual to ensure everyone receives the support that they need. If you're looking for a home for a loved one living with Alzheimer's disease, dementia, or other forms of memory loss, you can find it in our Memory Care suites. Our well-trained and professional team offers specialized support as well as a commitment to treating our residents with respect and bringing them joy.
At Scenic Hills at the Monastery, we offer a range of Short-Term Care and flexible services on top of our Long-Term Care living options. If you’re searching for Short-Term Rehabilitation for yourself or a loved one after a hospital stay or other life event, look no further than our community. Whether you’re in need of Physical Therapy, Occupational Therapy, or Speech Pathology, we’re here to help. Our professional staff members will guide you through the process and help you along your healing journey. We also offer Adult Day and Respite services so that caregivers can have a break in their routine while their loved ones enjoy our many amenities.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.3overall · 52 ratings combined
4.3★ on Google (52)
Kimberly White
May 2026
I rehabbed there for several months and went from an hoyer lift to a wheelchair and it was a mixed experience. I could tell 2-3 bad stories and 2-3 good stories so I would rate it as 3 stars. We were thankful they are in town for care needs.
Caroline Burns
Apr 2026
My mother stayed here for a month to get rehab from a fall after she broke her pelvis and hand. She got very little rehab. I was there the first week and 1/2 almost the entire day and all she was doing was laying in bed. I called the director of nursing Becky and told her this was supposed to be a rehab facility I’m tired of seeing my mom laying in bed all day. I had to go back to work and it was pretty much the same, she was laying in bed, occasionally she’d be sitting in a wheelchair. Also she fell 3 times while there, the very first night she got there was the first, then two other times that I know. There were some great nurses and aides but also some really bad ones, like the aide that told my mom just to led in her pants when I told her she needed to use the bathroom. So many bad things, as the PT that told her that her walking was hopeless, that crushed my mom. So many other things, but don’t have the space. They released my mom even though she couldn’t sit up, stand, or use the bathroom on her own, then I said how can you do that?! They said she’s not improving so Medicare is releasing her, but you can keep her here and pay privately. I couldn’t believe it. I said I’d take my mom home, Elizabeth said she needs 24 hr care, I said I’ll figure it out. When I got the release papers was shocked that it said the patient’s health had improved sufficiently so the patient no longer needs the services provided by the nursing facility. All I know that my mom was independent and found do everything before the fall and going in to River Point, she came out not able to walk anymore or drink much if anything. With home health she has greatly improved but has to walk with a walker and her feet have not healed yet, from my opinion because she was left to lay in bed there most all day. I know some people have had good experiences here, but for my mom and family it was awful.
Julie
Jul 2025
Very clean facility, staff is friendly and helpful, and the residents seem to be truly content and happy.
Melia Banet
May 2025
What a gorgeous building and invested staff you have there. Today, I toured during your Oscar’s event and your team was prepped and ready. Your residents were leaving the beauty shop and looking red carpet ready. Great job❤️
Tina Sager
Apr 2025
My stepdad was suffering from Dementia and Parkinson. He care was sad at River Pointe!! Our family was private pay and we would find him not bathed, not helping to feed him, not getting him drink/s, not carefully handling him with his broken bicep (that we has serveral notes around the room about).<br>Not changing his "depends" in a timely manner, hence why it would be dried to him or completely wet all the way through, then rashes/sores. We/mom decided to move him to another wing that was to be better attention/better care for him compared to upstairs, NOT True!! He couldn't get to his food nor to his mouth, or get to the moveable table. if my mom or sister wasn't there, he didn't get fed nor drink. The body requires water!!! My grandmother passed away at 95 and in a nursing home and didn't look anything like my stepdad. His eyes were so sunken and face was hollow. All the family lives out of town/state and our mom needed quality help.... Wow, not here but she couldn't find other option and stressed out. Our stepdad was a Veteran.... Sad this is how he was treated/handled for someone that served our country 3 tours.. Then when he needs help, can't seem to get even when you private pay.. They called in hospice and then really didn't do much to help our stepdad, reminder still paying privately?. Literally my sister walked in to his room and found food on moveable table and it was warm, you could smell it and wasn't even close to his bed, but mind you he couldn't move and was stiffing up and couldn't get any drink or food to his mouth without help. Nobody there to help feed him and or give him drink/s!! Want to talk about CRUELTY?. See it, smell it, want it and cant get it.. Literally he was starved out!! Wow, this is what mom paid for?. Yet we were scared he would lean forward and fall out of the wheelchair on his head, yet we were told they couldn't strap him in because that is considered CRUELTY???... I question this craziness.. I wish I could show you pictures, he was always joking, laughing, smiling and positive disposition.. If you don't care, then fine, leave your family member there.. But if you care, I would be on top of it or consider not leaving your loved on here at River Pointe.
5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2026
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2025
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2024
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 2, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 2, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
River Pointe Health Campus offers Assisted Living and Memory Care.
River Pointe Health Campus has not published its pricing. For context, communities in Evansville that publish rates start around $6,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
River Pointe Health Campus is located at 3001 Galaxy Drive in Evansville, Indiana.
Reviews of River Pointe Health Campus are sharply split: long-term assisted living and skilled care residents and their families often describe a warm, attentive community with friendly staff who know residents by name, while several reviewers describe serious lapses in rehab and nursing care, including falls, neglect, and slow response to basic needs. The community appears to work well for stable long-term residents but has drawn repeated concern from families of short-term rehab or higher-acuity patients.
River Pointe Health Campus had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with River Pointe Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at River Pointe Health Campus? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Evansville.
From $6,500/moEvansville, Indiana2 mi
4.4(19)
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Evansville, Indiana2.2 mi
2.9(15)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Evansville, Indiana2.4 mi
4.5(91)
Independent LivingSkilled Nursing / Long Term Care
Evansville, Indiana2.7 mi
4.8(71)
Assisted Living
Evansville, Indiana3.1 mi
4.5(12)
Assisted LivingIndependent LivingMemory Care
Newburgh, Indiana3.3 mi
4.9(38)
Assisted LivingIndependent LivingMemory Care
Home care agencies serving Evansville bring help to the house: daily living, companionship, and respite for family caregivers.
