MyLivingChoice

West River Health Campus

714 S Eickhoff Rd

4.4(53 ratings)

West River Health Campus — photo 11 / 5

Quick Facts

Rehab therapy
On-site physical, occupational, and speech-language therapy
Pharmacy partnership
On-site pharmacy via Synchrony Health Services partnership
Adult Day Services
Daytime respite care available for family caregivers
Pet policy
Pets allowed except in Skilled Nursing areas
Transportation
Only one van and one driver serve residents

What Families Think

Families describe West River Health Campus, especially its Legacy memory care unit, as warm and attentive, with many praising long-term staff relationships, therapy outcomes, and food quality. However, a notable cluster of serious complaints about neglect, staffing shortages, and hygiene lapses in the skilled nursing/rehab side stands in sharp contrast to the largely positive memory care experiences.

The Good

  • Long-tenured, compassionate staff in memory care unit
  • Strong physical/occupational/speech therapy outcomes
  • Praised meals, even by picky residents
  • Family-style engagement (bus outings, monthly lunches)
  • Multiple residents stayed years, families highly satisfied

The Bad

  • Multiple reports of neglect: unanswered call lights, soiled linens
  • One report of bruising and rough care of a resident
  • One report of medication mix-ups and unaddressed pain
  • One report of bathing limited to once a week
  • Limited transportation: only one van and one driver

AI-generated from reviews and community data.

About West River Health Campus

West River Health Campus in Evansville, Indiana is a Trilogy Health Services community offering a continuum of senior living options, including Independent Living Patio Homes, Assisted Living, Memory Care, Skilled Services, and Adult Day Services, allowing residents to receive an appropriate level of care whether they are fully independent or need additional support.

Assisted Living services are designed to take the burden of daily chores, appointments, and medication management off residents' shoulders. For those navigating memory loss, the campus offers Daily Rhythms programming for consistent engagement throughout the day, along with a Best Friends Approach that pairs residents with companions familiar with their life stories, plus activities meant to stimulate the mind and encourage socialization.

Short-term and rehabilitative care is also available, with a clinical team offering physical, occupational, and speech-language pathology services. Through a partnership with Synchrony Health Services, post-acute residents have access to pharmacy and rehabilitative care on-site. Adult Day services give family caregivers a break, providing loved ones with quality care and activities during the day.

Dining is chef-prepared and included with most levels of care, with menus accommodating dietary needs such as heart-healthy, diabetic-friendly, and texture-modified diets. Housekeeping and laundry services are included in most care levels, and campuses feature amenities such as gathering spaces, libraries, outdoor walking paths, and activity areas, with fitness and enrichment programming like the Vitality and Artisan programs.

The campus is pet-friendly, welcoming well-behaved pets that meet community guidelines (with the exception of Skilled Nursing areas), and policies can be reviewed during a tour. West River Health Campus is located near medical facilities including Deaconess Midtown and Ascension St. Vincent, and near churches such as St. Paul's United Church of Christ, St. Phillip Catholic Church, and West Side Christian Church.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.4overall · 53 ratings combined

4.4★ on Google (53)

Kathleen Griese

May 2026

via Google

Therapy team is great and knowledgeable. Staff is very caring

Bret Townsend

May 2026

via Google

Staff is very skilled, professional, friendly, and attentive to the needs of both residents and family members. The personal attention given the residents is superb. The campus is exceptionally clean and well furnished, as are the resident quarters. Outdoor spaces are great for residents and family to visit. A strong effort is put forth to provide not just care, but quality of life for the residents. Activities, outings, and in-house entertainment are the norm, not the exception. Both of my parents are currently residing at West River, and this location was, and remains, our first choice for them.

Alissa Cameron

Mar 2026

via Google

My dad stayed at west river after having two massive stomach surgeries and was in the hospital for months, he did physical therapy and got back on his feet again thanks to the staff at west river ! They helped me so much get things accomplished and get him on the right track because to living a normal life again !! I cannot recommend them enough !

Michael Smith

Mar 2026

via Google

My dad has the worse experience ever he ended up with bruises on his arm and legs

Dave Morris

Feb 2026

via Google

The West River Health Campus Memory Care unit is a very good facility, attractive and clean, and the unit is well managed by Megan Caswell. Megan has an excellent staff of competent people who are dedicated to caring for their residents. They do a good job of helping their residents through some difficult times.

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Frequently Asked Questions

What types of care does West River Health Campus offer?

West River Health Campus offers Skilled Nursing / Long Term Care.

Where is West River Health Campus located?

West River Health Campus is located at 714 S Eickhoff Rd in Evansville, Indiana.

What do families say about West River Health Campus?

Families describe West River Health Campus, especially its Legacy memory care unit, as warm and attentive, with many praising long-term staff relationships, therapy outcomes, and food quality. However, a notable cluster of serious complaints about neglect, staffing shortages, and hygiene lapses in the skilled nursing/rehab side stands in sharp contrast to the largely positive memory care experiences.

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Nearby Communities

Other senior living options within 25 miles of Evansville.