1 / 5Families and clients describe Home Instead of Henderson as attentive, caring in-home support, with several reviewers praising the office staff's responsiveness and the personal relationships caregivers build with clients. One reviewer noted a caveat about realistic expectations for what caregivers can cover for large families.
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Home Instead is a senior care provider serving Henderson, Kentucky offering At-Home Care. Amenities include Transportation Services, Pet Friendly and 24-Hour Staff. Families rate it 4.2 out of 5 across 17 reviews.
Home Instead in Henderson, Kentucky provides home health and hospice care, supporting seniors and families navigating medical needs while remaining at home. The service operates around the clock, with office staff available day and night to coordinate care.
Families consistently praise the caregivers' genuine attentiveness and professional training. One family highlighted how staff "don't treat a client like a client," reflecting the personal connection clients experience. Over nearly three years with the service, another family found caregivers "well-trained and professional" while office staff remained "easy to contact and always ready to assist." Clients themselves note the consistency of care, one person has worked with Home Instead for six years and values how staff help with daily living skills and even support with pets.
Home Instead Henderson holds a 4.2 out of 5 stars across 17 Google reviews, with families noting the branch's rapid growth and the visible effort staff invest in their work.
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Help Me Choose4.2overall · 17 ratings combined
4.2★ on Google (17)
Marchelle Reitz
Oct 2025
We have used Home Instead to help care for our mother in her home for almost 3 years. The sitters have been well-trained and professional care givers who genuinely care. The office staff were easy to contact and always ready to assist us in any way possible. They were available at any time, day and night. It has been a great experience, and something we could not have navigated without their help. I highly recommend Home Instead of Henderson to care for your loved ones.
Lori Bumgardner
Aug 2021
I have been with Home Instead for 6 years now. They have always been very attentive to my needs helping with my everyday living skills. They have always been very caring with me. They are always ready to help with my pet as well. Great people to have in your corner to keep you in your house. I would recommend anybody to this company.
Julia Gough
Jul 2021
Home Instead is a fantastic place to be! The staff is always Willing to help and truly makes you feel like part of the team! The seniors are awesome to work with and so are the families!
Alton Cummings
Apr 2019
An amazing group of people that work at the Henderson office. For a young branch to grow so fast is impressive. If people knew the time and hours they put in behind the scenes people would say "wow". I can't speak for all Home Instead branches, but for this particular one they go above and beyond. Stacy & Sherri are the easiest people to get along with. They don't treat a client like a client, they treat them like family. It's sad to see a couple bad reviews on here. I would recommend them to anyone. As far as negatives, I have nothing to say. The biggest recommendation I can make to people thinking about choosing HISC is be realistic. Do not expect them to clean, cook, wash, etc for a family of 8. The caregivers are there to help the client when the family can not. I've heard many people complain about the caregiver can not perform their needs of there whole family. For those people, that's what I mean by being realistic. Last note, the people in the office are not there for money, they do it because they care about seniors. Keep doing what you're doing!!
Denise Sanners
Jan 2019
As a company, Home Instead overall a has helped my family tremendously. They chose a caregiver that fit my grandfather and he loved the extra help. The care they gave was up to par and I will always call them if we need more services.
Home Instead offers At-Home Care.
Yes. Home Instead lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Home Instead is located at 226 N Elm St in Henderson, Kentucky.
Families and clients describe Home Instead of Henderson as attentive, caring in-home support, with several reviewers praising the office staff's responsiveness and the personal relationships caregivers build with clients. One reviewer noted a caveat about realistic expectations for what caregivers can cover for large families.
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