Faith Logan
Feb 2026
Our family could not be more grateful for the care my mother receives at The Landing at Saco Bay, where she has been living in memory care for the past seven months. From day one, the staff has been kind, caring, professional, empathetic, honest, and incredibly knowledgeable. They have created a truly homey atmosphere where residents—and their families—are made to feel like part of one big family.<br>Our first impression of The Landing (with the admissions staff) was outstanding. Briana was excellent and made our transition to The Landing so seamless and comfortable for Mom.<br>Communication is outstanding. The staff keeps us informed every step of the way, which provides tremendous peace of mind. The facility itself is clean, bright, and welcoming. The new ownership is planning thoughtful physical plant improvements while also continuously adding new programs and activities. That said, it is truly the staff that makes all the difference here.<br>Jessica, the Director, is exceptional. She is welcoming, kind, professional, and deeply empathetic. She is always approachable and readily available whenever residents or family members need her. Jessica is a wonderful communicator, very hands-on, and takes the time to genuinely get to know each resident and their family.<br>The activities staff is phenomenal. Megan, Denise, and Ali bring so much energy, warmth, and creativity to everything they do. They meet residents wherever they are on their memory care journey and consistently find ways to engage them. My mother was never one to exercise or participate in group activities, yet now she attends exercise classes and daily activities such as dancing to favorite oldies, concerts, crafts, and more. The activities team works tirelessly to include everyone. The Landing also brings in guest performers, artists, and other experts in various interesting fields.<br>The nurses and caregivers in each “neighborhood” are professional, friendly, and incredibly kind. They are top-notch and highly trained in all things related to memory care and caring for patients at all levels of the disease. It amazes me how they care for each resident on such a personal level—learning their personalities, preferences, and needs, and treating each person as if they were the only resident there. I cannot say enough about this team, including Michelle, Tiana, and so many others who make such a difference every day.<br>The dining experience is another highlight. The chef ensures residents receive healthy, well-balanced meals, and the kitchen staff bakes homemade treats daily (families are welcome to enjoy them too!). Snacks are always available. Our family shared a delicious Christmas Day lunch with my mom there—the beef bourguignon may have even been better than mine at home!<br>The front desk staff, including Renee, are friendly, organized, responsive, and extremely helpful.<br>The outdoor spaces are secure (fenced-in/locked), yet the residents cannot tell that they are locked in and in NO danger of wandering off. The gardens and patios are lovely; my mom especially enjoys sitting outside during the warmer months with coffee or tea, watching the birds at the feeders.<br>The resident gathering room is also a favorite, with good movies always playing and residents enjoying time together.<br>Choosing a memory care facility is never easy, but The Landing has exceeded our expectations in every way. We are deeply thankful for the compassion, dedication, and genuine care shown to my mother and our entire family. And the most important thing is that Mom is truly happy there. She has an excellent balance of privacy and socialization every day, and she is very content with her quality of life in her new home.
