MyLivingChoice

Greens at Hendersonville

1870 Pisgah Drive

3.8(32 ratings)· Hendersonville average: 4.3

Greens at Hendersonville, photo 1

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Rehab focus
Separate hallway for intensive short-term rehab
Couples policy
Keeps spouses together even with differing dementia needs
Payment status
Accepts Medicaid on a pending basis
Stay options
Offers respite and short-term rehabilitation stays

What Families Think

Reviewers consistently praise the compassion and teamwork of CNAs, nurses, and therapy staff at The Greens at Hendersonville, especially in memory care. One detailed review described serious short-staffing and communication problems in 2023, but the same reviewer later noted major improvements after new hires and management changes in 2024.

The Good

  • CNAs described as compassionate and hardworking
  • Dedicated memory care hallway for dementia residents
  • Keeps spouses together even with different dementia needs
  • Nursing, therapy, and dietary staff work as a team
  • Attentive medical staff quick to respond to needs

The Bad

  • One detailed report of severe nighttime understaffing in 2023
  • Same reviewer cited unanswered phones and food quality issues
  • Reviewer noted supply issues (bed pads) requiring family to provide
  • Reviewer says these problems were later resolved by ownership

AI-generated from reviews and community data.

Greens at Hendersonville is a senior living community in Hendersonville, North Carolina offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 32 reviews.

About Greens at Hendersonville

The Greens at Hendersonville is a skilled nursing facility in Hendersonville, North Carolina, offering short-term rehabilitation, long-term care, and respite stays.

The community features a refreshed and secure memory care unit designed for comfort and safety, as well as a dedicated hall for intensive rehabilitation to promote faster recovery.

The facility accepts Medicaid pending and supports smooth transitions from short-term to long-term care, with professional staff providing skilled nursing care to residents.

Types of Care at Greens at Hendersonville

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Greens at Hendersonville

3.8overall · 32 ratings combined

3.8★ on Google (32)

andrew tanner

Jun 2025

via Google

I’ve had the opportunity to spend a lot of time in this facility and see firsthand the dedication of the team. The CNAs work incredibly hard and show genuine compassion in the way they care for our residents—especially those living with dementia. It’s clear they understand the unique needs and approach each day with patience and respect. The rooms are kept clean and comfortable. The medical staff is attentive, collaborative, and quick to respond when needs arise. What stands out most is how well the entire team works together—nursing, therapy, housekeeping, dietary—all focused on providing excellent care. It’s something I’m proud to witness every day.

Karen-Eve BAYNE

Dec 2024

via Google

We have experienced four care homes with our family members. The Greens has the best care, and most loving staff for our sister and Memory care. I see them every week with many patients and they are equally kind, professional, and caring. We highly recommend The Greens.

caroline teselle

Aug 2024

via Google

After 1.5 years of being their caregiver, and out of exhaustion, I needed to find a place where my parents could be together and have focused care for their dementia (dad with Alzheimer's and mom with vascular dementia). We were able to secure a room for them at The Greens at Hendersonville where they wouldn't be separated (rare, from the research we did of other facilities in the Asheville/Hendersonville area) and would receive the memory care they needed. The staff, nurses, and activities director for the memory care hallway have been incredible. We are very thankful that we found a safe, caring, and professional facility for them.

Keith Rice

Jul 2024

via Google

I want to say a big thank you, to the Greens of Hendersonville. I was there for 3 weeks. I have to say, with out the great staff at the greens of Hendersonville, I would still be laying in a hospital bed. All the nurses and CNA,s and rehab are some of the best people you could meet, and work with. Thanks to Debbie Ward and her staff for everything they did for me. This is an awesome place to be. Thank you all so much. Keith Rice.

Hope

Jun 2024

via Google

UPDATE: JUNE 23RD 2024 Since my last review, there have been MANY new hires and this makes me sooooooo happy. I'm told working and living conditions have improved tenfold! My Mom never complained. She loved it at The Greens and it was very hard to watch her in so much pain (cancer.) Mom passed away October 17, 2023. Mom was incredibly loved by all of the staff and Miss Emma (Nurse) and Kayla (CNA) were her favorite caregivers. I'm grateful to see that the OWNERS of The Greens stepped up and took action. The previous problems were out of managements hands. Below, I have shared a video of Mom blowing kisses to Kayla. It's sad to read my previous review and remember how scared I was for my mom. She was the BEST mom and she deserved the best of care. Thank you for greatly improving. ALL concerns have now been addressed and taken care of. ----------------------------------------------------- The Greens at Hendersonville in North Carolina is grossly understaffed. THREE nighttime nurses cannot affectively tend to 120 patients in pain. And one of the three will be leaving tomorrow. The nurses and CNA'S are wonderful and doing the best they can with the limited help that the OWNERS of the facility are willing to provide. The phones are never answered. This is heartbreaking and extremely frustrating to worried out-of-state relatives AND to the Hendersonville Police Department and to Pardee Hospital trying to set up return transportation for patients returning from the ER Department. There are still complaints with the food quality. The fire alarm goes off often and randomly. For some reason absorbant bed pads are no longer being used. They supply additional blankets. Senseless. So I purchase moms absorbant pads from Sam's Wholesale myself...and her disposable briefs and her cups and lids. I spend the night with mom to carry her to and from the bathroom, because no help is available. A staff can only do so much, when there is a terrible trickle down affect, due to a severe lack of ownerships' involvement. Perhaps, more time in the boardroom addressing critical concerns from patients, family and staff will be much more affective than an emotionless online reply to the many public comments/reviews on this page. Do your job and take care of your facilities and its employees so that your patients will thrive. Lives are at stake. This is our only alternative right now.

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Government Inspection History

8 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 16, 2026Health Standard2 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

Feb 5, 2025Health Complaint3 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 28, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 28, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025

Nov 1, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 11, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2025

Jun 21, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024

Apr 25, 2024Health Complaint4 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024

Oct 16, 2023Health ComplaintInfection Control4 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023

Aug 4, 2023Fire Safety StandardHealth Standard19 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 16, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected Oct 16, 2023

Dec 9, 2021Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Greens at Hendersonville offer?

Greens at Hendersonville offers Memory Care and Skilled Nursing / Long Term Care.

Where is Greens at Hendersonville located?

Greens at Hendersonville is located at 1870 Pisgah Drive in Hendersonville, North Carolina.

What do families say about Greens at Hendersonville?

Reviewers consistently praise the compassion and teamwork of CNAs, nurses, and therapy staff at The Greens at Hendersonville, especially in memory care. One detailed review described serious short-staffing and communication problems in 2023, but the same reviewer later noted major improvements after new hires and management changes in 2024.

How did Greens at Hendersonville do on recent health and safety inspections?

Greens at Hendersonville had 8 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Greens at Hendersonville?

Submit the Request Information form on this page to connect with Greens at Hendersonville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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