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The Bristal Assisted Living at North Hills

99 South Service Road

4.8(48 ratings)

Part of The Bristal Assisted Living · 24 communities · 4.6★ average · (15 others nearby)

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The Bristal Assisted Living at North Hills, photo 11 / 6

Quick Facts

Starting price
$5,700/mo
Licensed capacity
60 residents

New York DOH

Licensed operator
Engel Burman Senior Housing At North Hills, Inc.

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

The Bristal Assisted Living at North Hills is rated highly by families, with a 4.7 out of 5 average from 46 Google reviews. Beyond that rating, no detailed reviews, amenities, or pricing information were provided to describe the day-to-day experience.

What reviewers praise

  • Strong 4.7 out of 5 rating from families
  • Rating based on a solid 46 reviews

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

The Bristal Assisted Living at North Hills is a senior living community in North Hills, New York offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $5,700 per month. Families rate it 4.8 out of 5 across 48 reviews.

About The Bristal Assisted Living at North Hills

The Bristal Assisted Living at North Hills is an assisted living community in North Hills, New York. The community offers 24-hour staff, private rooms and bathrooms, medication management, housekeeping and laundry service, dietary accommodations, an emergency call system, a restaurant-style dining room, and wheelchair accessibility.

Amenities include cable or satellite TV, gathering and activity spaces, and social activities. Residents have access to services including wellness care and ongoing medical assessment. The community maintains a Google rating of 4.8 out of 5 across 48 reviews.

Reviewers consistently describe satisfaction with both the quality of care and the living environment. Families note that residents find the community engaging, with busy schedules of activities and programs. Multiple reviewers praise the attentiveness and warmth of staff members, as well as the cleanliness and attractiveness of the facility. One reviewer wrote, "My mom is the healthiest and happiest she has been in a long time."

Types of Care at The Bristal Assisted Living at North Hills

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of The Bristal Assisted Living at North Hills

4.8overall · 48 ratings combined

4.8★ on Google (48)

m b

Aug 2026

via Google ↗ · Report

My parent has been living at The Bristal at North Hills, and we could not be happier with the experience. Most importantly, my parent absolutely loves living there and truly considers it home.<br>A tremendous amount of credit goes to Executive Director Janani “Jai” Subramaniam. Jai is warm, accessible, involved, and genuinely cares about the residents and their families. Her leadership sets the tone for the entire community, and it shows in the exceptional staff she leads.<br>The entire team is friendly, compassionate, attentive, and always willing to go the extra mile. They know the residents personally and make a real effort to keep everyone active, engaged, and connected. There are always activities, entertainment, social events, and opportunities to enjoy time with friends.<br>The community itself is beautiful and extremely well maintained, but what really makes The Bristal special is the people and the atmosphere they create. There is a genuine sense of warmth and community throughout the building.<br>For our family, nothing is more important than seeing how happy my parent is. Knowing they are somewhere they feel comfortable, cared for, connected, and truly enjoy living gives us tremendous peace of mind.<br>We are incredibly grateful to Jai and the entire North Hills staff for everything they do. They have created a very special community, and I would highly recommend The Bristal at North Hills to anyone looking for a wonderful home for a parent or loved one.

Ronald Lehrer

Aug 2026

via Google ↗ · Report

Bristal on South Service Road in North Hills has been outstanding in the care provided for my mother-in-law. First off, staff members have been wonderfully attentive to her. These are unusually caring and reliable persons. And the environment is cheerful, attractive, clean and safe. All around great care!

Laura Pellegrino

Aug 2026

via Google ↗ · Report

Thank you Freda for all you help with my mom. You were right there with a smile and willingness to assist me. You were courteous and pleasant and I couldn’t be happier with the results of my issue. Thank you

Linda McFadden

Aug 2026

via Google ↗ · Report

My mother has been a resident at the Bristal Assisted Living Facility in North Hills for two years, and we have been very pleased with the competence, and care the Wellness Center, directed by Fareeda has provided. As with many aging loved ones, Mom’s condition and requirements, medical and physical, change frequently and need to be continually reassessed. Fareeda responds promptly to these changes and communicates well between the doctors and pharmacy to make sure Mom stays healthy and comfortable.

Michele

Jul 2026

via Google ↗ · Report

My mom’s new family (and mine) is the Bristal at North Hills.<br>Before she became a resident the staff was amazing with addressing our concerns and explaining 💯 what life at the Bristal would be like.<br>My mom is the healthiest and happiest she has been in a long time.<br>She is busy all the time with activities and programs.<br>Her apartment is beautiful.<br>All the services from laundry, cleaning, nail and hair salons are A+.<br>The food is amazing and she is so well cared for with her independence being respected.<br>Do not hesitate if you need a safe and beautiful home for your loved one.

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Frequently Asked Questions

What types of care does The Bristal Assisted Living at North Hills offer?

The Bristal Assisted Living at North Hills offers Assisted Living, Independent Living and Memory Care.

How much does The Bristal Assisted Living at North Hills cost?

Published pricing at The Bristal Assisted Living at North Hills starts around $5,700 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is The Bristal Assisted Living at North Hills located?

The Bristal Assisted Living at North Hills is located at 99 South Service Road in North Hills, New York.

What do families say about The Bristal Assisted Living at North Hills?

The Bristal Assisted Living at North Hills carries a 4.8 out of 5 rating from 48 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Bristal Assisted Living at North Hills?

Submit the Request Information form on this page, or contact The Bristal Assisted Living at North Hills directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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