1 / 6Families of residents with Alzheimer's and dementia describe Symphony at Mentor as a warm, family-like memory care community where staff know residents by name and communicate regularly with loved ones. The overwhelming majority of reviews are highly positive about individual caregivers and consistency of staff, though a handful of reviewers report serious incidents involving falls, neglect, and management turnover that families should weigh carefully.
AI-generated from reviews and community data.
Symphony at Mentor is a senior living community in Mentor, Ohio offering Assisted Living and Memory Care. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 67 reviews.
Symphony at Mentor is a memory care community specializing in care for residents with Alzheimer's disease and dementia, located in Mentor, Ohio near Lake Erie and numerous city parks. The community is situated close to Lake West Hospital, Tri Pointe Hospital, and Hillcrest Hospital, as well as Great Lakes Mall and the James A. Garfield Historical Site.
The community provides supportive care in safe, intentionally designed living spaces where staff handle cooking, housekeeping, and home maintenance. Residents receive assistance with activities of daily living and benefit from a 24-hour emergency alert system, 24/7 on-site staff, enhanced cleaning practices, and established evacuation procedures. Nutritious, chef-prepared meals are served daily in the dining room from a seasonal menu.
Symphony at Mentor offers a range of engagement programs and activities including bingo, chair yoga, painting club, fitness classes, social events, and religious programs. The community emphasizes meaningful engagement, with staff dedicated to learning about residents' interests and inviting them to activities suited to their preferences. Special events such as proms are regularly hosted for residents.
The community is operated as a certified Great Place to Work, with an award-winning reputation for dedicated care. Staff are described as consistent and trained to provide compassionate assistance, with team members focused on creating a warm, supportive environment where residents can thrive. Resident Engagement staff work with families to understand interests and care needs upon arrival and throughout residence.
The neighborhood setting is described as cozy and suburban, offering proximity to parks, shopping, and cultural sites. Scheduled transportation is provided as part of the maintenance-free lifestyle. The community philosophy centers on six factors: good neighbors, caring staff, meaningful programs, physical activity, nutritious food, and safer environments.
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Help Me Choose4.3overall · 67 ratings combined
4.3★ on Google (67)
Tiffany Burgess
Aug 2026
I've had the pleasure of working with<br>JEANNE ONUSKA. When I tell you she is great, i mean it! She has amazing communication skills, very on top of things, so polite and understanding. Very helpful. She makes this stressful process a little more easy with being so good at her job and just being who she is! You can definitely tell she CARES..about her job, residents, people in the community etc. Thank you Jeanne for everything :)
Jenny Jenny
Jun 2026
We love Symphony at Mentor! My mom was at another residence down the street and I am so glad we moved her here. ALL they do is care for residents with Alzheimers/Dementia and they do it best. Mom is healthy, happy and kept very busy! They even had a Prom last month! The staff feel like family and we don't see new faces every few weeks like the last place. And when I can't be there to visit, they post pictures of my mom on Facebook so I can see her smile - a small but priceless touch🥰
Brooke Grim
May 2026
Jeanne the director of sales and marketing is the absolute best! She is extremely friendly and knowledgeable. She takes her time with you and has so much pride in her facility. It's very clean and orderly and the patients are happy and smiling and having fun. She's so creative in the events that she has. It's truly been a blessing meeting her! I would absolutely recommend this facility to anyone looking for placement!
Laurene P
May 2026
Mom arrived at Symphony and was greeted by caring and attentive nurses and staff members. Everyone listened to her asking about her preferences, interests and care needs. All of mom’s questions and ours were answered. Soon after she was having lunch with the woman who lives across the hall and was assisted and encouraged to eat by a compassionate aid/ mom had lost too much weight. All staff knew her name upon arrival. Communication with the Symphony care team has been outstanding- mom herself wasn’t quite ready to leave her home but after her fall we needed a safe and happy environment for her. Her confusion at night was getting a bit worse and now don’t need to worry. Symphony understood our concerns and has provided activities and a new set of friends including a few familiar faces from town.
Shelly P
Nov 2025
Amazing place!
Symphony at Mentor offers Assisted Living and Memory Care.
Symphony at Mentor is located at 8155 Mentor Hills Dr in Mentor, Ohio.
Families of residents with Alzheimer's and dementia describe Symphony at Mentor as a warm, family-like memory care community where staff know residents by name and communicate regularly with loved ones. The overwhelming majority of reviews are highly positive about individual caregivers and consistency of staff, though a handful of reviewers report serious incidents involving falls, neglect, and management turnover that families should weigh carefully.
Submit the Request Information form on this page to connect with Symphony at Mentor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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