Haven Home is a small, home-like assisted living residence in Mentor, Ohio, with mixed but passionate reviews. Many families praise the personal, family-like care in a small setting, while one detailed account raises serious concerns about neglect, lost or damaged belongings, and management practices.
AI-generated from reviews and community data.
Haven Home Assisted Living provides personalized assistance, support, and compassionate care in an adult group home setting in Mentor, Ohio. The community emphasizes striking a balance between assistance and independence for its residents.
Haven Home operates as a small, home-like community rather than a facility setting, with resident capacity limited to 14. This size allows for a staff-to-resident ratio of 1:5, enabling individualized care and attention to each resident's needs.
Located on a residential tree-lined street in the heart of Old Mentor, the community is completely accessible to Mentor Avenue, providing convenient access to the neighborhood while maintaining a quiet residential setting.
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Help Me Choose3.7overall · 6 ratings combined
3.7★ on Google (6)
Patti Conley
Mar 2026
Could not have picked a better place for my mom who just passed away on January 18 at 101 years old. She was loved and cared for by the staff til the end. I feel as though they my family. I would recommend Haven Home to anyone. Patti Conley.
Heather Flack
Mar 2026
My mom was in a big, beautiful, and expensive facility in another state. It just wasn't a good fit for her, plus I needed to move her close to me. I had 2 friends whose moms were in Haven Home, and they highly recommended the facility. I moved Mom to Ohio, and she spent the last 7 years of her life there. It was very good fit for her, and the staff worked well with us on managing Mom's difficulties, including during COVID. Those big, beautiful, and expensive places, with lots of amenities, may be a good fit for some seniors, but if your loved one would be better in a small facility, consider Haven Home.
Elizabeth A. Marshall Tayse
Apr 2025
Did a tour yesterday, and was not impressed with the place. It's kinda of a converted house and very dark and depressing.
H Smith
May 2023
My mom's wedding band was "lost," her handmade quilt was shredded to tatters, she was left in the bathroom as long as 45min without supervision, a ceramic piece her mother made was broken when put IN A DISHWASHER, on more than one occasion I noticed feces under my mom's nails or on her clothing, and the visiting podiatrist they use doesn't do anything. The only positive things I can say are that they are more reasonably priced than most facilities, the food is fine, the facility is well kept, and a few of the aides genuinely care. The office manager & owners are unscrupulous & unreliable. If moving out mid-month, do not expect to get your rent pro-rated despite what they say.
Cheryl Leissa
Dec 2022
I love Haven Home! Please consider them as an alternative to the big facilities. There's much more individualized care and it's less expensive. The staff is wonderful, they treat the residents like family. I can't say enough!
Haven Home Assisted Living offers Assisted Living.
Haven Home Assisted Living is located at 7395 Rockingham Rd in Mentor, Ohio.
Haven Home is a small, home-like assisted living residence in Mentor, Ohio, with mixed but passionate reviews. Many families praise the personal, family-like care in a small setting, while one detailed account raises serious concerns about neglect, lost or damaged belongings, and management practices.
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