MyLivingChoice

Concord Ridge Health & Rehabilitation

9901 Johnnycake Ridge Rd

4.7(15 ratings)· Mentor average: 4.1

Concord Ridge Health & Rehabilitation, photo 11 / 5

Quick Facts

Total units
88
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
88
Building status
Older building currently undergoing remodeling

What Families Think

Most reviewers describe attentive, hands-on nursing staff who helped family members recover after surgery, illness, or during end-of-life care. One reviewer, however, described a serious discharge dispute and felt dismissed by administration, so experiences appear to vary depending on the case.

The Good

  • Staff praised as caring, responsive, and hard-working
  • Helped residents make real progress in rehab
  • Compassionate end-of-life care noted by family
  • Building described as clean with a nice atmosphere
  • Staff quick to address concerns when raised

The Bad

  • One serious report of a harsh discharge situation
  • Concern raised about administrator's responsiveness to complaints
  • Older building, though remodeling was mentioned

AI-generated from reviews and community data.

Concord Ridge Health & Rehabilitation is a senior living community in Mentor, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 15 reviews.

About Concord Ridge Health & Rehabilitation

Concord Ridge Health and Rehabilitation is a skilled nursing and rehabilitation facility located in Mentor, Ohio. The community is focused on delivering exceptional care while empowering residents toward peak independence.

The facility operates under a Culture of Care philosophy that emphasizes the well-being of both residents and staff members. This guiding principle shapes a nurturing environment designed to support quality care and recovery.

The community's goal is to cultivate an adept team dedicated to providing unwavering, quality care to residents calling Concord Ridge home.

Types of Care at Concord Ridge Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Concord Ridge Health & Rehabilitation

4.7overall · 15 ratings combined

4.7★ on Google (15)

Ray Sampson

May 2026

via Google

They have an exceptional TNSA working in the front of the building. Probably the best that ive ever seen. Great place for family!

Kandis Vernon

Jun 2025

via Google

Very good services and excellent care givers! Q was very helpful and nice. Would recommend to everyone!

Tony B

Jun 2025

via Google

As a resident of Concord Ridge. I can’t say enough good things about Beth and her staff. They take excellent care of me. They address all my concerns and needs in a timely caring manner. I’ve been in other nursing homes, which couldn’t come close in their care to what I get at Concord Ridge. Everyone at Concord Ridge goes above and beyond in their caring of me. I would highly recommend them to anyone that might need to go into a facility such as this one Thank you for everything that you do Tony Berzin

Lauren Mihelich

Jan 2025

via Google

Staff has been amazing with my father-in-law's needs and care. Building is very clean and has a nice atmosphere! When issues arise they are fast to handle all concerns.

James Maher

Jan 2025

via Google

They have been absolutely wonderful<br>With our dad!

Request information

Ask about availability, pricing, or a tour. Your details go only to Concord Ridge Health & Rehabilitation, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 15, 2024Fire Safety StandardHealth Standard10 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Jul 2, 2024

Oct 17, 2023Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2023

Jul 10, 2023Health Complaint1 citation
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

Jun 16, 2022Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022

May 2, 2019Fire Safety StandardHealth Standard9 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected May 24, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2019

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Concord Ridge Health & Rehabilitation offer?

Concord Ridge Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Concord Ridge Health & Rehabilitation located?

Concord Ridge Health & Rehabilitation is located at 9901 Johnnycake Ridge Rd in Mentor, Ohio.

What do families say about Concord Ridge Health & Rehabilitation?

Most reviewers describe attentive, hands-on nursing staff who helped family members recover after surgery, illness, or during end-of-life care. One reviewer, however, described a serious discharge dispute and felt dismissed by administration, so experiences appear to vary depending on the case.

How did Concord Ridge Health & Rehabilitation do on recent health and safety inspections?

Concord Ridge Health & Rehabilitation had 5 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Concord Ridge Health & Rehabilitation?

Submit the Request Information form on this page to connect with Concord Ridge Health & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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