4.2(79 ratings)· Farmington Hills average: 4.7
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of StoryPoint Farmington Hills are sharply divided: some families praise a beautiful, clean building and attentive staff during short stays, while others report serious lapses in basic care, staff turnover, and unresponsive management. The community offers assisted living and a secured memory care neighborhood, but multiple recent reviews raise concerns about consistency of care.
AI-generated from reviews and community data.
StoryPoint Farmington Hills is a senior living community in Farmington Hills, Michigan offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $5,584 per month. Families rate it 4.2 out of 5 across 79 reviews.
StoryPoint Farmington Hills is an assisted living and memory care community located in Farmington Hills, Michigan, situated just 7 miles from Corewell Health Farmington Hills Hospital and close to Detroit. The community is designed around personalized care, with staff dedicated to getting to know each resident's unique needs and preferences.
The community offers assisted living services providing 24-hour support with medication management, daily activities, appointments, and other assistance. Memory care services are provided in a licensed and secured neighborhood designed for residents experiencing dementia or other memory impairments, staffed by specially trained employees with intentional programming and unique community features.
Dining at StoryPoint Farmington Hills features a restaurant-style experience with a culinary team that creates locally-sourced meal options based on resident preferences. The community offers abundant daily activities and amenities designed to be stimulating, fulfilling, and delightful, with programs and outings planned around resident interests and well-being.
Residents live in a warm, supportive environment with the comforts of home, including private apartments and on-site amenities. The community emphasizes building relationships and fostering a sense of belonging, with staff focused on enhancing residents' quality of life and independence where possible.
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Help Me Choose4.2overall · 79 ratings combined
4.2★ on Google (79)
Jeanette S
Apr 2026
Nice building and staff is kind. There has been a huge turnover of staff from administration on down over the years. Care is not consistent and/or monitored. Lots of promises but no follow through. Residents do not get their money’s worth.
Howard Blindman
Feb 2026
Nice building but care was terrible. Staff always changing.. Aids without proper training put in critical situations. Food was reasonable. Housekeeping did you a favor to clean the bathroom. New prescriptions often took days to be delivered and dispensed to the residents. Things got so bad I felt the need to stay overnight the last few months. It was with great relief when I moved my dad at. THIS PLACE IS NOTHING MORE THAN A CASH GRAB. DO NOT BE MISLED BY THE NICE BUILDING. YOUR SENIOR WILL NOT GET THE CARE YOU ARE LOOKING FOR
Rabbit Sloway
Feb 2026
My Father was at Storypoint for only 3 weeks before he passed away but while he was there he was treated so well by the staff. He required a lot of care and the aides were very kind and patient with him. The staff from the maintenance manager to the chef, aides, receptionist, and medical techs were wonderful. There were events for the residents to attend several times daily. The facility was beautiful and well maintained and decorated for the holidays. There were no unpleasant odors in the building that we found when looking at other facilities. While he was only there for a short period of time our family was happy that his last days were spent with caring people in pleasant surroundings.
Svitlana Mezynets
Mar 2025
It is a beautiful facility, the management and the care team are working perfectly, and residents are having a lot of activities during the day. Also, it is good maintained and always clean here. You will love this place, and I can highly recommend to your loved ones! ED Jeanae and community leaders Porsha, Nikki are doing a great job together !
lot Mor
Feb 2024
I had a family member stay here for a very short while. Horrible, neglectful care. My family member had bruises all on her hips from a fall she had taken and I didn't get contacted until HOURS later. And her room was a MESS! On top of staff leaving multiple trash bags outside of my family members room and multiple others residents rooms. Leaving pills for whoever to take whatever on their countertops. Very unprofessional. Could definitely be cleaner, definitely unacceptable.. On top of management are MIA, the wellness director specifically, is very very unprofessional and doesn't have the best attitude. There is a lack and NEGLECT from staff and the WD for the most basic skills. On top of the ED just about always being MIA especially when needed. If you are considering putting family here or even working here. Please consider elsewhere. Just very neglectful, selfish staff all around.
StoryPoint Farmington Hills offers Assisted Living and Memory Care.
Published pricing at StoryPoint Farmington Hills starts around $5,584 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
StoryPoint Farmington Hills is located at 30637 W. 14 Mile Road in Farmington Hills, Michigan.
StoryPoint Farmington Hills carries a 4.2 out of 5 rating from 79 Google reviews. Reviews of StoryPoint Farmington Hills are sharply divided: some families praise a beautiful, clean building and attentive staff during short stays, while others report serious lapses in basic care, staff turnover, and unresponsive management. The community offers assisted living and a secured memory care neighborhood, but multiple recent reviews raise concerns about consistency of care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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