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Rehabilitation Center of Des Moines

701 Riverview

3.3(56 ratings)

Rehabilitation Center of Des Moines — photo 11 / 5

Quick Facts

Elevator access
Only one working elevator serves the building
Location
Located directly along the river
Staffing model
Recently shifted from contract staff to in-house staff

What Families Think

Reviews of this Des Moines nursing home are sharply divided: many families praise the rehab therapy team and describe kind, attentive staff who helped residents regain strength, while a large number of other reviewers report serious neglect, unsanitary conditions, and unsafe circumstances. Several reviewers mention recent management and staffing changes they hope will improve things, but the volume of severe complaints about basic care suggests real variability in experience.

The Good

  • Rehab/therapy team frequently praised as skilled and dedicated
  • Some residents show notable physical improvement, per reviewers
  • Many reviewers describe staff as friendly and caring
  • Located directly along the river with pleasant views
  • Recent shift to in-house staff instead of contractors

The Bad

  • Multiple reports of neglect, unanswered call lights, and bedsores
  • Several reviewers describe filthy, outdated, foul-smelling conditions
  • Only one working elevator, raising safety concerns
  • Reports of medication mismanagement and billing/equipment disputes

AI-generated from reviews and community data.

About Rehabilitation Center of Des Moines

The Rehabilitation Center of Des Moines is a nursing home and rehabilitation facility in Des Moines, Iowa, offering both short-term rehabilitation and long-term care. Its staff works with residents, their families, and their healthcare providers to create comprehensive, individualized care and treatment plans.

Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians. The center combines therapeutic approaches with hands-on techniques to support residents in regaining strength and mobility, whether they are recovering from a short-term event or require ongoing long-term rehabilitation.

Residents are treated as valued guests, with an emphasis on making each day comfortable, safe, and therapeutic as they work toward returning to their fullest potential.

The community offers a variety of activities for individuals of all interests, with a monthly activity calendar filled with options from morning to night designed to help residents stay active and engaged.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 56 ratings combined

3.3★ on Google (55) · 1★ on Yelp (1) · Yelp page ↗

Paul Spragg

May 2026

via Google

My paraplegic son was sent here because insurance would not allow another preferred facility. One of two elevators does not work. The one elevator which does work is very slow. What would happen in the event of a fire or other emergency? Food carts sit in hallways for extended periods of time before being served to patients. There are mice visibly running around the facility. Although paraplegic, my son is 6’ 2” long so maybe a little taller than average. The bed he was put in was too short and his feet were jammed against the footboard of the bed as a result. This led to his feet developing sores which is common for paraplegics due to skin condition problems when in constant contact with surfaces. I strongly discourage people considering sending a loved one to this facility. It is absolutely disgusting and frankly, not safe or healthy. I really feel for you if this place is your only option. You will have to check in on your loved one daily and insist that your concerns be addressed. You must document every discussion with staff about your concerns. Take photographs to document your concerns. Good luck to you.

Jazzy_0ne

Feb 2026

via Google

The bill was finally figured out. However, my husband will not be returning to this dive in the future. As someone else said, it's unfortunate that there is only one elevator serving all those people, and it's slow. Additionally, the elevator smells like pee. The cost of fixing the other elevator must be prohibitive. The locals are wonderful and amiable. I have sympathy for them. dealing with a single elevator

MWagner Photography Creations

Dec 2025

via Google

Nurses let call lights go on at all hours and ignore them. They allow people to do drugs and alcohol on the premises. If you make a complaint about a nurse they threaten to throw you out. Someone I know was supposed to be getting therapy there and hasn't at all. Then they want to shuffle him out. When asked for meds they ignore you or wake you numerous in the middle of the night instead of giving them to you on a normal schedule and they lie to shut you up. Also lacks proper fire exit procedure for disabled people with one elevator that's previously caught on fire. I don't know how it passes inspection. It is a danger to anyone disabled.

Kendra wright

Nov 2025

via Google

The Rehabilitation Center of Des Moines is a gem to our community. Residents are always smiling and staff is always willing to help with any questions or concerns. From admit to discharge, their team is there for residents every step of the way.

Audriana Ramsey

Nov 2025

via Google

Great Facility caring environment great workers, especially Brittany Russell

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Frequently Asked Questions

What types of care does Rehabilitation Center of Des Moines offer?

Rehabilitation Center of Des Moines offers Skilled Nursing / Long Term Care.

Where is Rehabilitation Center of Des Moines located?

Rehabilitation Center of Des Moines is located at 701 Riverview in Des Moines, Iowa.

What do families say about Rehabilitation Center of Des Moines?

Reviews of this Des Moines nursing home are sharply divided: many families praise the rehab therapy team and describe kind, attentive staff who helped residents regain strength, while a large number of other reviewers report serious neglect, unsanitary conditions, and unsafe circumstances. Several reviewers mention recent management and staffing changes they hope will improve things, but the volume of severe complaints about basic care suggests real variability in experience.

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