MyLivingChoice

Valley View Village

2571 Guthrie Avenue

4.5(30 ratings)· Des Moines average: 4.2

Valley View Village, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
79
Fee structure
No buy-in or endowment fee required
Transportation
Scheduled community bus for outings and appointments
Rehab therapy
On-site therapy support during skilled nursing recovery

What Families Think

Families describe Valley View Village as a warm, faith-influenced community with attentive, compassionate staff across independent living, assisted living, and skilled nursing. Several reviewers praised the cleanliness of the health center and successful rehab stays, though a few flagged occasional understaffing, a rude aide incident, and slow callback on inquiries.

The Good

  • Staff described as kind, compassionate, and attentive
  • Clean, well-maintained health center and apartments
  • Positive rehab outcomes in skilled nursing care
  • Christian community atmosphere valued by residents
  • No buy-in or endowment fee required
  • Active outings and activities, even during COVID

The Bad

  • One report of severe understaffing, one CNA for 30 residents
  • One report of a CNA ignoring gait belt protocol and being rude
  • One report of unreturned calls when inquiring about availability

AI-generated from reviews and community data.

Valley View Village is a senior living community in Des Moines, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 28 reviews.

About Valley View Village

Valley View Village is a senior living community in Des Moines, Iowa, offering a full continuum of care so residents can age in place with confidence, knowing support is available today and as needs change over time.

The community offers choices of cottage or apartment living for a carefree lifestyle, along with extra health and personal care services to help residents maintain independence. Skilled nursing care is also available, including support for those with Alzheimer's disease and other forms of dementia.

Set on 16 sprawling acres, Valley View Village has its own neighborhood feel, and residents are treated as valued members of the community rather than customers, there is never a buy-in or endowment required to join. The community offers well-designed apartments and suites, dining service, scheduled transportation, and welcomes pets.

Staying connected to the world beyond the community is part of daily life, with a community bus that helps residents get to Cubs games, fishing trips, lunch outings, appointments, and other everyday adventures.

Valley View Village is located in Des Moines' Fairmont Park neighborhood, convenient to Pleasant Hill, Ankeny, Altoona, Bondurant, Carlisle, Norwalk, and Mitchellville, Iowa. The community operates in the spirit of fostering fullness of life for older adults.

Types of Care at Valley View Village

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Valley View Village

4.5overall · 30 ratings combined

4.5★ on Google (28) · 4★ on Yelp (2) · Yelp page ↗

D

Dixie H.

Jul 2026

via Yelp

Very good professional and caring my husband was there for rehab but passed away lots of sympathy

Anna Johnson

Apr 2026

via Google

What a privilege to serve the residents and staff at Valley View! The welcome I've re wivex has has been filled with warmth, kindness, and a spirit of team-work. I'm so impressed with the the beauty and cleanliness of the Bealth Center and Assisted Living. I would choose Valley View Village for myself or a loved one.

S

Shawn F.

Feb 2026

via Yelp

I live in the cottages i have for about 5 years. Everyone is friendly. But the only complaint i have is before thanks giving they send letters out saying your rent will go up. It's like Hey Happy Thanksgiving your rents going up. But yet I love living here. They maintenance they have are great.

Marie Geranen

Dec 2025

via Google

Beautiful campus, delightful residents and dedicated staff!

Pamela Patterson

Apr 2025

via Google

Very attentive and caring.<br>My mom feels more at home<br>Plenty of activities very day

Request information

Ask about availability, pricing, or a tour. Your details go only to Valley View Village, never sold or shared.

Government Inspection History

8 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Health Complaint3 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2026

  • Honor each resident's preferences, choices, values and beliefs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2026

Nov 24, 2025Health Complaint1 citation
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2025

May 8, 2025Fire Safety StandardHealth Standard12 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2025

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025

Mar 5, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

May 30, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2024

Dec 28, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2024

Aug 24, 2023Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2023

Mar 2, 2023Fire Safety StandardHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Valley View Village offer?

Valley View Village offers Skilled Nursing / Long Term Care.

Is Valley View Village pet friendly?

Yes. Valley View Village lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Valley View Village located?

Valley View Village is located at 2571 Guthrie Avenue in Des Moines, Iowa.

What do families say about Valley View Village?

Families describe Valley View Village as a warm, faith-influenced community with attentive, compassionate staff across independent living, assisted living, and skilled nursing. Several reviewers praised the cleanliness of the health center and successful rehab stays, though a few flagged occasional understaffing, a rude aide incident, and slow callback on inquiries.

How did Valley View Village do on recent health and safety inspections?

Valley View Village had 8 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Valley View Village?

Submit the Request Information form on this page to connect with Valley View Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Valley View Village? Claim this listing to update photos, pricing, and details. It's free.

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