Parkridge Specialty Care

5800 NE 12th Ave

3.2(42 ratings)

Part of Care Initiatives · 43 communities · 3.6★ average

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Quick Facts

Starting price: $9,330/mo
Total units: 90
Year opened: 2012
Medicare rating: 1 of 5
Ownership: Non profit, Corporation
Certified beds: 90
Inspections: View history (56 citations)
Nursing coverage: Skilled nursing staff on-site 24 hours a day
Therapy access: PT, OT, and speech therapy also serve outpatients
End-of-life care: Hospice care offered alongside skilled nursing

What Families Think

Reviews for Parkridge Specialty Care are sharply divided: some families praise specific nurses, CNAs, and especially the physical/occupational/speech therapy team, while a large number of other reviewers describe serious lapses in basic care, including missed meals, medications, and hygiene assistance. Staffing levels, especially on night shifts, are a recurring concern, and several reviewers reported lost or damaged personal belongings.

The Good

Physical, occupational, and speech therapy consistently praised
Several named CNAs and nurses singled out for compassionate care
Facility and grounds described as clean and modern
Hospice care coordination praised by one long-term family
Administrators described as supportive in navigating insurance options

The Bad

Multiple reports of missed medications, meals, and hygiene care
Several reviewers cite chronic understaffing, especially overnight
Repeated reports of call lights unanswered for an hour or more
Multiple accounts of lost or damaged personal belongings
One report of a resident being physically abused by a staff member

AI-generated from reviews and community data.

Parkridge Specialty Care is a senior living community in Pleasant Hill, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $9,330 per month. Families rate it 3.2 out of 5 across 42 reviews.

About Parkridge Specialty Care

Care, compassion, comfort, and commitment are the cornerstones that make up the foundation of Parkridge Specialty Care.

Newly built, on the outskirts of Des Moines in suburban Pleasant Hill, Parkridge has sweeping views of the downtown skyline, state-of-the-art technology, and open, spacious private, and semi-private rooms. Our skilled nursing staff is available 24 hours a day ready with a joke or a hug and keeping everyone healthy. In our rehab-to-home wing, patients are provided every amenity along with receiving the therapies and treatments to get them back on the road to recovery and returning home. The new Penner bath/spa is a treat for everyone wanting to relax and watch their favorite program.

Our physical, occupational, and speech therapists also see outpatient clients.

Residents in Parkridge enjoy a variety of daily activities such as computer classes or Bible study, to keep everyone engaged. And then there’s the food! Equipped with all of the latest kitchen gadgets and tools, our chef who has been with us for years churns out homemade specialties for breakfast, lunch, and dinner.

“Our staff is our greatest asset,” says Administrator Shawn Mikles. “They are all very warm, caring professionals. Service is our first priority.”

Parkridge Specialty Care is a 90-bed skilled nursing facility offering rehabilitation services, skilled nursing care, long-term care, and hospice care. We are a part of Care Initiatives, Iowa’s largest not-for-profit skilled nursing and long-term care provider. Parkridge Specialty Care accepts Medicare and Medicaid.

Types of Care at Parkridge Specialty Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Kitchen
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Gathering / Activity Spaces
Housekeeping
Medication Management
On-Site Nurse (RN)

Activities

Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Parkridge Specialty Care

3.2overall · 42 ratings combined

3.2★ on Google (42)

Write a review

Sarah Barry

Jul 2026

via Google ↗

My mom was just at Parkridge for 88 days after her hip surgery. I would recommend this facility and had a good experience. The staff was kind to us and my mom, they took precautions to care for her needs. She requires a lot of assistance and wheel chair bound. The physical therapists are amazing. They work with the patients to find the best time of day for them and not a set schedule. My mom remembers the steps they taught her about getting up. She has dementia as well so that says a lot! If she didn’t like what they were having for meals she could choose an alternative like soup. Her favorite part was the activities through the week like crafts and BINGO and going outside to the courtyard. The administrators were also kind and reassuring. They went through all the options for care and they were very supportive and genuine and found ways to best utilize her insurance benefits.

Ben

May 2026

via Google ↗

When he arrived at Parkridge, he was not in a diaper,” she stated. “However, he called to go to the restroom once, and they did not come quickly enough, so he urinated in his pants. After that, they put him in a diaper – not because he was incontinent, but because they were not attending to his calls for assistance to use the bathroom...

Edina Alibe

May 2026

via Google ↗

We are extremely dissatisfied with the level of care our father received while at Parkridge. It often appeared that too much time was spent at the nursing station, while essential patient care was neglected. There were only a few nurses who demonstrated the level of professionalism and compassion expected in this setting. Unfortunately, the majority did not meet those standards. Our father, who required assistance due to being a stroke patient, experienced serious lapses in care. These included missed feedings despite needing help to eat, missed showers, and even missed medications. In addition, the room was not properly cleaned or sanitized. We also observed what appeared to be an ant infestation, which raises serious concerns about hygiene and facility maintenance. We found the office staff to be unhelpful and unprofessional. The assigned social worker was not present or available when support was needed, leaving our family without guidance during a very difficult time. Personal belongings, including clothing, frequently went missing without explanation. Overall, we felt that our father required constant monitoring by family members to ensure he received even basic care. This is unacceptable in a facility that is entrusted with the well-being of vulnerable patients. We hope this feedback is taken seriously and leads to meaningful improvements so that other families do not have to experience the same level of neglect and frustration.

Samantha Jean

Jan 2026

via Google ↗

My grandmother has been on site for weeks and the entire staff has been absolutely wonderful. They go out of their way to make sure everything is comfortable and to her liking. The staff knows their patients so well and it’s clear that they genuinely care deeply about those in their facility. When my grandmother had to leave for a short time, they kept in touch, asking how she was doing, and were so happy she was safe and sound when she came back. I’m so thankful for everyone at Parkridge. Thank you for all you do! - Dr. Ford

karl hardy

Sep 2025

via Google ↗

My brother was admitted to Parkridge To finish his antibiotic treatment. Then my brother was going to be admitted for long term care. 2 weeks went by my brother had severe diarrhea. Crapping all over himself,bed,floor. On this day he was covered and laying in feces. When I asked nurses about cleaning bed and washing off himself they told me not until Thursday. I immediately removed him from this facility. Next day he was admitted to emergency care for 5 days with severe, highly contagious colon infection. Not to mention they didnt even check him after treatments to see what damage the treatment caused. Now my brother had emergency open heart again. The care in this facility non existent at best My brother would be dead now under there care.

Government Inspection History

10 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint11 citations

Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 5, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026

Jan 7, 2026Health Complaint2 citations

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026

Oct 7, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2025
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2025

Jul 3, 2025Health Complaint4 citations

Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025

Feb 3, 2025Health Complaint5 citations

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2025

Aug 28, 2024Fire Safety StandardHealth Standard7 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024

Jul 10, 2024Health Complaint2 citations

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2024

May 15, 2024Health Complaint1 citation

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2024

Feb 26, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations

Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 19, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2024

Sep 7, 2023Health Complaint6 citations

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 5, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 5, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Parkridge Specialty Care offer?

Parkridge Specialty Care offers Skilled Nursing / Long Term Care.

How much does Parkridge Specialty Care cost?

Published pricing at Parkridge Specialty Care starts around $9,330 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is Parkridge Specialty Care located?

Parkridge Specialty Care is located at 5800 NE 12th Ave in Pleasant Hill, Iowa.

What do families say about Parkridge Specialty Care?

How did Parkridge Specialty Care do on recent health and safety inspections?

Parkridge Specialty Care had 10 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Parkridge Specialty Care?

Submit the Request Information form on this page to connect with Parkridge Specialty Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Parkridge Specialty Care? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Starting price: $9,330/mo
Total units: 90
Year opened: 2012
Medicare rating: 1 of 5
Ownership: Non profit, Corporation
Certified beds: 90
Inspections: View history (56 citations)
Nursing coverage: Skilled nursing staff on-site 24 hours a day
Therapy access: PT, OT, and speech therapy also serve outpatients
End-of-life care: Hospice care offered alongside skilled nursing

What Families Think

The Good

Physical, occupational, and speech therapy consistently praised
Several named CNAs and nurses singled out for compassionate care
Facility and grounds described as clean and modern
Hospice care coordination praised by one long-term family
Administrators described as supportive in navigating insurance options

The Bad

Multiple reports of missed medications, meals, and hygiene care
Several reviewers cite chronic understaffing, especially overnight
Repeated reports of call lights unanswered for an hour or more
Multiple accounts of lost or damaged personal belongings
One report of a resident being physically abused by a staff member

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Parkridge Specialty Care

Quick Facts

What Families Think

The Good

The Bad

About Parkridge Specialty Care

Types of Care at Parkridge Specialty Care

Amenities

Room Amenities

Meals & Dining

Community Amenities

Activities

Need help deciding?

Reviews of Parkridge Specialty Care

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

Valley View Village

Baker Creek Senior Living

Prairie Vista Village

Altoona Nursing & Rehabilitation Center

StoryPoint Riverwoods

Trinity Center

Prefer to stay home?

Home Instead

Cornerstone Caregiving

Caring Hearts Home Care