Tiffany Neely
Feb 2026
Where do I begin.... Ok so almost 2 months ago now a aide was in my room and knocked my phone off the table and broke my screen really bad. They told me they was going to get it fixed or pay for it. So I got them the information they requested to get it fixed. So they ended telling me they was waiting on a check from the corporate office which I should've gotten a month ago. Well I'm finally back home been home for 3 weeks now and still nothing. I have called repeatedly the administrator Alan Wade has lied to me been lying to me since before I left the facility. When I called him he hangs up on me. I have his number that I have text he tells me I will call you right back and he never has. I think this is absolutely crazy to be lied to like this. So today I finally got a call back from the office manager and she says it should be there by tomorrow or the next day mind you they have been telling me this same thing for 2 months now so if I don't get the check the pay for my phone that their employee broke in calling my uncle which is a lawyer and showing him all the proof of then saying they were going to pay for it and all the phone calls with these people that I have recorded it's really crazy I have to go through this to get my phone fixed.
