Rawlins House is a skilled nursing and long-term care facility in Pendleton, Indiana, with a licensed capacity of 110 residents. It operates both rehabilitation and memory care units, serving patients recovering from acute events as well as those requiring ongoing care.
Families report notably strong experiences in rehabilitation and recovery settings, consistently praising the therapy teams, nursing staff, and encouragement residents receive. Multiple families noted staff continuity, unusual in long-term care, and described encounters with staff members who greeted visitors warmly and demonstrated genuine care. One family wrote, "Everyone you encounter there greets you with a smile." Personalized attention from nurses and administrative staff features prominently in positive accounts, including proactive communication with out-of-state families.
However, a distinct pattern of concerns emerges in reviews addressing mobility support, food quality, staffing consistency, and responses to physical or emotional needs. Several families reported inadequate therapy follow-through, hygiene lapses, delays in assistance, and instances where staff appeared dismissive of residents' distress or requests. Families also described administrative friction during difficult transitions, and one noted concerns about overcrowding and resource limitations for residents on Medicaid.
Rawlins House holds a 4.4-star rating across 110 Google reviews. The facility's performance appears heavily dependent on the unit and circumstances; rehabilitation outcomes attract consistent praise, while long-term and memory care experiences vary considerably.
