4.7(27 ratings)· Daytona Beach average: 4.1
Part of Preferred Care at Home · 58 communities · 4.8★ average
1 / 6Families overwhelmingly describe this home care agency as personally attentive, with owners Suzette and Doug closely matching caregivers to clients and adjusting schedules as needs change. Reviewers repeatedly cite continuity of care, compassion, and responsiveness, especially for elderly parents, hospice patients, and post-surgical recovery. One sharply negative review, however, raised concerns about management prioritizing profit over people.
AI-generated from reviews and community data.
Preferred Care at Home of Coastal Volusia is a home care agency serving Daytona Beach, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Laundry Service, Emergency Call System and Dietary Accommodations. Families rate it 4.7 out of 5 across 27 reviews.
Preferred Care at Home of Coastal Volusia is a home care provider serving Daytona Beach and Coastal Volusia County, Florida. The organization offers in-home personal care assistance, companion and homemaker services, dementia and Alzheimer's care, and specialized transition care programs for seniors aging in place.
The agency's caregivers include Certified Home Health Aides supervised by a Registered Nurse. Services encompass assistance with activities of daily living such as hygiene care, grooming, mobility support, and medication management. Homemaker care includes meal preparation and monitoring, light housekeeping, laundry, and transportation to appointments, errands, and community activities. Caregivers are available for flexible schedules ranging from one to 24 hours daily.
Preferred Care at Home's Smooth-Transition Care program focuses on helping seniors recover after hospital or nursing home discharge. Transitional coaches meet clients at discharge facilities and provide ongoing support through regular visits or phone calls, assist with medication management and follow-up appointments, and supply a comprehensive 15-piece toolkit containing medical records, prescription information, and symptom charts. Clients receive access to a secure online health record they can share with healthcare providers and family members.
For seniors with dementia or Alzheimer's disease, the agency offers specialized in-home care with trained caregivers who monitor safety and health while enabling clients to remain in their own homes or with family members. Services include assistance with personal care, medication management, meal preparation, and supervision focused on maintaining safety and dignity.
The company was founded over 35 years ago by a husband-and-wife team dedicated to making quality caregiving affordable and accessible. The organization emphasizes preserving client independence and dignity, encouraging participation in hobbies and community activities, and addressing the emotional and social aspects of aging alongside practical care needs.
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Help Me Choose4.7overall · 27 ratings combined
4.7★ on Google (27)
ashley farley
Nov 2025
I wasn’t going to leave a review but this company is selfless. I prayed and I was led to leave this post. I don’t ever want anyone to experience what I did with them. The boss only cares about money. They don’t care about the people for real. I RECOMMEND HOME INSTEAD . I have been a care giver for over 5 years and never have I ever experienced anything like I have with this agency. I would give them 0 stars but it made me click on something.
Pamela Cooper
Mar 2024
I loved working with Jessica and Betsy with Preferred Care At Home for my post op recovery. They gave me peace of mind, were professional and patient through out the whole process. I’ll happily refer Preferred Care At Home and know who to call for any future needs.
Erin Schoenbaum
Mar 2024
Preferred Care at Home of Coastal Volusia is a true gem that goes above and beyond to help seniors and their families. Suzette is an outstanding manager/coordinator who works very hard to place the right in home helpers with her clients. They have gone above and beyond to help my father live comfortably in his home. They are easy to work with and always accommodating to their client’s needs as well as consistently keeping the family informed and in the decision making process. I highly recommend PCAH of Coastal Volusia.
Kimberly Gilfedder
Feb 2024
Since my 86 year old aunt moved in with my husband and I at the beginning of the year, we have trusted Preferred Care at Home of Coastal Volusia County with the in home care we need while we are working or need to be away from the home. Preferred Care has adjusted the schedule without delay when unexpected situations arise or when my aunt's care needs change. We could not care for my aunt without them.
Ruth Porter
Feb 2024
this service has provided me with help in caring for my 91 year old husband. the CNAs they send couldn’t be better. they are professional, caring ladies. they are willing to do whatever it takes to help me out. they have relieved so much pressure when i’ve been overwhelmed. a big thank you!!
Preferred Care at Home of Coastal Volusia offers At-Home Care.
Preferred Care at Home of Coastal Volusia is located at 250 S Beach St Ste 20-E in Daytona Beach, Florida.
Families overwhelmingly describe this home care agency as personally attentive, with owners Suzette and Doug closely matching caregivers to clients and adjusting schedules as needs change. Reviewers repeatedly cite continuity of care, compassion, and responsiveness, especially for elderly parents, hospice patients, and post-surgical recovery. One sharply negative review, however, raised concerns about management prioritizing profit over people.
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