MyLivingChoice

Ohio Living Quaker Heights

514 West High Street

4(24 ratings)

Ohio Living Quaker Heights, photo 11 / 5

Quick Facts

Total units
66
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
66
Care model
Life plan community with rehab and memory care
Pet policy
Pets welcome with no added monthly fee
Memory care setting
Secure environment for cognitive decline residents
Concierge services
Discounted deep cleaning, laundry, and tech support

What Families Think

Reviews of Ohio Living Quaker Heights are mixed, with several families praising individual caregivers and rehabilitation staff for compassionate, attentive care, while others raise serious concerns about agency staffing, resident dignity, and cleanliness. The physical facility itself is consistently described as nice and updated, but the quality of hands-on care appears inconsistent depending on staff.

The Good

  • Named caregivers praised for compassion and dignity
  • Strong rehabilitation outcomes noted by families
  • Facility described as clean and updated
  • Memory care residents settled in and cared for
  • Staff went above and beyond for one family

The Bad

  • Multiple reports of rude, unprofessional agency staffing
  • One report of visible bed sores and neglect
  • One family cited a dismissive, unapologetic Director of Nursing
  • One reviewer felt staff lacked empathy toward residents

AI-generated from reviews and community data.

Ohio Living Quaker Heights is a senior living community in Waynesville, Ohio offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 24 reviews.

About Ohio Living Quaker Heights

Ohio Living Quaker Heights is an assisted living community in Waynesville, Ohio, offering a life plan community model with customizable housing options and services. The community provides residents with apartments ranging from studio to one-bedroom units, each featuring private bathrooms, kitchenettes or kitchen areas, and ample closet space.

Assisted living services at Ohio Living Quaker Heights balance independence with support, providing 24-hour staff availability to assist with activities of daily living, medication management, and personal care as needed. The community also offers in-patient rehabilitation and skilled nursing care for residents recovering from hospital stays, surgery, or illness, along with specialized memory care in a secure environment for those facing cognitive decline. Therapies including physical, occupational, and speech therapy are available through customized care plans.

The campus features a state-of-the-art wellness center with a pool, exercise equipment, and group fitness classes. Residents enjoy a full calendar of activities, live entertainment, movie nights, and social outings. The community includes multiple dining options with chef-prepared meals available in on-campus restaurants, walking trails, outdoor patios, and wooded areas. A 24/7 on-site security team monitors the grounds for resident safety.

Housekeeping and maintenance services are provided, including landscaping, snow removal, and appliance maintenance. The community welcomes pets with no additional monthly fee. Concierge services through a vetted professional network offer deep cleaning, laundry, and tech support at discounted rates.

Types of Care at Ohio Living Quaker Heights

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Swimming Pool
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Live Performances
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ohio Living Quaker Heights

4overall · 24 ratings combined

4★ on Google (24)

Donna Halsey

Jun 2026

via Google

We had my FIL here for rehab after a terrible fall. We were treated so gracious when we first walked in the door and his treatment was so wonderful during his whole recovery stay.<br><br>Quaker Heights is updated and not old and gross like some I have been to and he always had plenty of options of food to choose from.<br>We popped in and out and he was always being well taken care of. I would highly recommend this place if you’re looking for a place to stay or a place for rehab.<br>The nurses, the aides, and the the management have this place running in tip top shape.

Amanda Hunley

May 2026

via Google

I will start by saying there are some aids we adore and treat my aunt with Down syndrome really well- like a human. Most of the Agency staffing is an issue, they are rude, uncaring, lazy, unprofessional and lack in caring about dignity for the residents. A lot of what we’ve noticed is on camera and they know they are on camera. The DON is never apologetic, doesn’t acknowledge wrong doings, brushes off the family and comes across as rude and lacking in compassion. While we may bring up issues, we will also be the first to praise simple acts of human-like kindness and care. The facility is nice and updated, but people need training on compassion, especially for those unable to express themselves or even care for themselves. Ask yourselves, if this were me or my beloved family member how would I expect the care to be. Our advice is for every family to have a camera in your loved ones room, you have the right to do that.

de Forbin

Oct 2025

via Google

When my daughter Vera was the victim of a tragic hit-and-run accident that caused a traumatic brain injury with long-term complications, our family was faced with the overwhelming challenge of finding the right place for her rehabilitation. From the very first conversation with Stephanie Cotrell, I felt a sense of reassurance and hope. She was compassionate, knowledgeable, and patient in guiding us through every step as we worked to bring Vera closer to home here in Waynesville. Since Vera’s admission several months ago, we have experienced nothing but exceptional care from the entire staff and rehabilitation team at Ohio Living Quaker Heights. Vera’s case is unique and complex and different than what is typically seen, yet the staff immediately stepped in with dedication and creativity to help us navigate what would be best for her. From the office staff to the nurses and aides, the ongoing support has far exceeded our expectations, especially as this has all been a new experience for our family. We have also been deeply impressed with the thoughtful activities and programs offered to residents. The attention given to ensuring not just medical care, but also a meaningful quality of life, reflects the heart of this community and brings comfort to our family. We still have a long journey ahead, but we celebrate every bit of progress Vera has made, and a big thanks goes to the tireless work and care she receives here. Words cannot express our gratitude for the way this facility has cared not only for Vera, but for our entire family through such a difficult season. We truly believe God answered our prayers by opening the doors for Vera to come to Ohio Living Quaker Heights, and we are deeply thankful. — A grateful Waynesville family

Terry May

Jul 2024

via Google

Absolute amazing staff everybody loved and took care of my mom and dad like they were their own. Great communication and love throughout the process.

The Traveler

Mar 2024

via Google

This place is perfect for the mother-in-law you don’t like.

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Government Inspection History

5 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2026Health Complaint4 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2026

Oct 7, 2025Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Nov 8, 2023Fire Safety StandardHealth Standard21 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 19, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 26, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Nov 19, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Nov 19, 2023

Jan 23, 2020Fire Safety StandardHealth Standard7 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2020

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2020

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2020

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2020

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020

Nov 20, 2018Fire Safety StandardHealth Standard7 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2019

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ohio Living Quaker Heights offer?

Ohio Living Quaker Heights offers Assisted Living and Skilled Nursing / Long Term Care.

Is Ohio Living Quaker Heights pet friendly?

Yes. Ohio Living Quaker Heights lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Ohio Living Quaker Heights located?

Ohio Living Quaker Heights is located at 514 West High Street in Waynesville, Ohio.

What do families say about Ohio Living Quaker Heights?

Reviews of Ohio Living Quaker Heights are mixed, with several families praising individual caregivers and rehabilitation staff for compassionate, attentive care, while others raise serious concerns about agency staffing, resident dignity, and cleanliness. The physical facility itself is consistently described as nice and updated, but the quality of hands-on care appears inconsistent depending on staff.

How did Ohio Living Quaker Heights do on recent health and safety inspections?

Ohio Living Quaker Heights had 5 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ohio Living Quaker Heights?

Submit the Request Information form on this page to connect with Ohio Living Quaker Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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