MyLivingChoice

Ohio Living Quaker Heights

514 West High Street

4(24 ratings)

Ohio Living Quaker Heights — photo 11 / 5

Quick Facts

Total units
66
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
66
Care model
Life plan community with rehab and memory care
Pet policy
Pets welcome with no added monthly fee
Memory care setting
Secure environment for cognitive decline residents
Concierge services
Discounted deep cleaning, laundry, and tech support

What Families Think

Reviews of Ohio Living Quaker Heights are mixed, with several families praising individual caregivers and rehabilitation staff for compassionate, attentive care, while others raise serious concerns about agency staffing, resident dignity, and cleanliness. The physical facility itself is consistently described as nice and updated, but the quality of hands-on care appears inconsistent depending on staff.

The Good

  • Named caregivers praised for compassion and dignity
  • Strong rehabilitation outcomes noted by families
  • Facility described as clean and updated
  • Memory care residents settled in and cared for
  • Staff went above and beyond for one family

The Bad

  • Multiple reports of rude, unprofessional agency staffing
  • One report of visible bed sores and neglect
  • One family cited a dismissive, unapologetic Director of Nursing
  • One reviewer felt staff lacked empathy toward residents

AI-generated from reviews and community data.

About Ohio Living Quaker Heights

Ohio Living Quaker Heights is an assisted living community in Waynesville, Ohio, offering a life plan community model with customizable housing options and services. The community provides residents with apartments ranging from studio to one-bedroom units, each featuring private bathrooms, kitchenettes or kitchen areas, and ample closet space.

Assisted living services at Ohio Living Quaker Heights balance independence with support, providing 24-hour staff availability to assist with activities of daily living, medication management, and personal care as needed. The community also offers in-patient rehabilitation and skilled nursing care for residents recovering from hospital stays, surgery, or illness, along with specialized memory care in a secure environment for those facing cognitive decline. Therapies including physical, occupational, and speech therapy are available through customized care plans.

The campus features a state-of-the-art wellness center with a pool, exercise equipment, and group fitness classes. Residents enjoy a full calendar of activities, live entertainment, movie nights, and social outings. The community includes multiple dining options with chef-prepared meals available in on-campus restaurants, walking trails, outdoor patios, and wooded areas. A 24/7 on-site security team monitors the grounds for resident safety.

Housekeeping and maintenance services are provided, including landscaping, snow removal, and appliance maintenance. The community welcomes pets with no additional monthly fee. Concierge services through a vetted professional network offer deep cleaning, laundry, and tech support at discounted rates.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 24 ratings combined

4★ on Google (24)

Donna Halsey

Jun 2026

via Google

We had my FIL here for rehab after a terrible fall. We were treated so gracious when we first walked in the door and his treatment was so wonderful during his whole recovery stay.<br><br>Quaker Heights is updated and not old and gross like some I have been to and he always had plenty of options of food to choose from.<br>We popped in and out and he was always being well taken care of. I would highly recommend this place if you’re looking for a place to stay or a place for rehab.<br>The nurses, the aides, and the the management have this place running in tip top shape.

Amanda Hunley

May 2026

via Google

I will start by saying there are some aids we adore and treat my aunt with Down syndrome really well- like a human. Most of the Agency staffing is an issue, they are rude, uncaring, lazy, unprofessional and lack in caring about dignity for the residents. A lot of what we’ve noticed is on camera and they know they are on camera. The DON is never apologetic, doesn’t acknowledge wrong doings, brushes off the family and comes across as rude and lacking in compassion. While we may bring up issues, we will also be the first to praise simple acts of human-like kindness and care. The facility is nice and updated, but people need training on compassion, especially for those unable to express themselves or even care for themselves. Ask yourselves, if this were me or my beloved family member how would I expect the care to be. Our advice is for every family to have a camera in your loved ones room, you have the right to do that.

de Forbin

Oct 2025

via Google

When my daughter Vera was the victim of a tragic hit-and-run accident that caused a traumatic brain injury with long-term complications, our family was faced with the overwhelming challenge of finding the right place for her rehabilitation. From the very first conversation with Stephanie Cotrell, I felt a sense of reassurance and hope. She was compassionate, knowledgeable, and patient in guiding us through every step as we worked to bring Vera closer to home here in Waynesville. Since Vera’s admission several months ago, we have experienced nothing but exceptional care from the entire staff and rehabilitation team at Ohio Living Quaker Heights. Vera’s case is unique and complex and different than what is typically seen, yet the staff immediately stepped in with dedication and creativity to help us navigate what would be best for her. From the office staff to the nurses and aides, the ongoing support has far exceeded our expectations, especially as this has all been a new experience for our family. We have also been deeply impressed with the thoughtful activities and programs offered to residents. The attention given to ensuring not just medical care, but also a meaningful quality of life, reflects the heart of this community and brings comfort to our family. We still have a long journey ahead, but we celebrate every bit of progress Vera has made, and a big thanks goes to the tireless work and care she receives here. Words cannot express our gratitude for the way this facility has cared not only for Vera, but for our entire family through such a difficult season. We truly believe God answered our prayers by opening the doors for Vera to come to Ohio Living Quaker Heights, and we are deeply thankful. — A grateful Waynesville family

Terry May

Jul 2024

via Google

Absolute amazing staff everybody loved and took care of my mom and dad like they were their own. Great communication and love throughout the process.

The Traveler

Mar 2024

via Google

This place is perfect for the mother-in-law you don’t like.

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Frequently Asked Questions

What types of care does Ohio Living Quaker Heights offer?

Ohio Living Quaker Heights offers Skilled Nursing / Long Term Care.

Where is Ohio Living Quaker Heights located?

Ohio Living Quaker Heights is located at 514 West High Street in Waynesville, Ohio.

What do families say about Ohio Living Quaker Heights?

Reviews of Ohio Living Quaker Heights are mixed, with several families praising individual caregivers and rehabilitation staff for compassionate, attentive care, while others raise serious concerns about agency staffing, resident dignity, and cleanliness. The physical facility itself is consistently described as nice and updated, but the quality of hands-on care appears inconsistent depending on staff.

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