4.7(91 ratings)· Dayton average: 4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
BrightStar Care in Dayton provides in-home health and hospice services and has earned a strong 4.7-star rating across 90 Google reviews. Most families and clients praise specific caregivers and nurses by name for their compassion, reliability, and skill with complex medical needs, though a handful of reviews describe serious lapses in scheduling, communication, and management responsiveness.
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Dayton, Ohio offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 91 reviews.
BrightStar Care is an at-home care agency serving clients in the Dayton, Ohio area. The agency provides home health aides and nurses for a range of needs, from assistance with daily activities to specialized medical care including wound management, ventilator support, and care for children with complex medical conditions.
Reviews are mixed. Many reviewers praised individual caregivers for their skill, reliability, and compassion, with one noting their caregiver "lit up the room" and another calling their nurse "an absolute godsend." However, other families reported significant problems with staffing consistency, communication about scheduling changes, missed appointments, and variability in aide performance. Communication issues, particularly around caregiver substitutions and appointment notifications, appear across several accounts. Some reviewers described excellent overall experiences over months or years, while others discontinued services due to professionalism concerns.
The agency serves clients with varied needs and appears to work with families managing complex medical situations, though experiences with scheduling reliability and staff quality have been inconsistent according to reviewers.
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Help Me Choose4.7overall · 91 ratings combined
4.7★ on Google (91)
BubbleGum ;P
Aug 2026
The one star is for the scheduler and the two no call no shows from the home health aids and not getting a call letting us know when someone would would be there. Also the aid sent to our home didnt bring her lunch so she helped herself to our food without asking.The director never returned my phone call. Alex in the office was great and the intake nurse was great.
claynpr napier
Apr 2026
I have been a client of bright star care (centerville ohio) for several years. During this long period of time I have had a very pleasent experience. My care person (Renee) is compasionate and puts my well being first. I could not be more pleased with the whole staff at centerville BrightStar care.
Janet Williams
Apr 2026
I'd like to share my experience with my caregiver, Alexis Works. She consistently demonstrates kindness, compassion, and a genuine dedication to her work. Alexis is always willing to help with any request, no matter how big or small, and she does so with patience and a positive attitude.<br><br>Her supportive nature has made a real difference in my daily life. Alexis goes above and beyond to ensure my needs are met.<br><br>I truly appreciate everything she does and would highly recommend her to anyone in need of a compassionate and dependable caregiver.
Alyssa
Apr 2026
We have been with Bright Star for about two years now. When we first started our son was so little and fragile and we ended up getting the best nurses! We had Mrs. Annie and Ms. Rhonda and they are amazing! They are always on time very friendly and they are like family. They treat our son as their own and I highly recommend them!
Jasmine Carey
May 2025
Jasmine C has been a great help with me Micheal T with making sure I have the help I need and being a great aid. I appreciate her hard work and dedication.
BrightStar Care offers At-Home Care.
BrightStar Care is located at 10536 Success Ln in Dayton, Ohio.
BrightStar Care carries a 4.7 out of 5 rating from 91 Google reviews. Most families and clients praise specific caregivers and nurses by name for their compassion, reliability, and skill with complex medical needs, though a handful of reviews describe serious lapses in scheduling, communication, and management responsiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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