4.7(26 ratings)· Centerville average: 4.2
1 / 5CMS Care Compare
Otterbein Springboro is a small-house skilled nursing and rehab community in Centerville/Springboro, Ohio, where residents live in one of five twelve-suite houses. Most reviewers praise the home-like feel, attentive staff, and strong therapy outcomes, though a couple of reports describe serious lapses in cleanliness and basic care during specific stays.
AI-generated from reviews and community data.
Otterbein Springboro SeniorLife Neighborhood is a senior living community in Centerville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 26 reviews.
Otterbein Springboro is a nursing and rehabilitation community in Centerville, Ohio, offering skilled nursing, short-term rehabilitation, memory support, and long-term care. The community operates five small houses, each housing twelve private suites, designed to provide personalized care in a home-like setting rather than a traditional institutional environment.
The community employs licensed nurses, nursing assistants (called Elder Assistants), and therapists available around the clock. Residents receive support from consistent nursing partners and have access to physical, speech, and occupational therapy services. The small house model maintains a higher caregiver-to-elder ratio and welcomes both long-term residents and those recovering from injury or illness. Otterbein Home Health also provides in-home care to support transitions back to residents' own homes.
Each small house features a screened porch, fenced-in outdoor patio, den/therapy room, and open-concept living and dining area with kitchen. Private suites include a spacious bedroom, private bathroom with walk-in shower, and remote-controlled personal heating. Residents may bring their own furniture, and amenities include personal laundry services, life enrichment activities, Wi-Fi, and cable TV. Family-style meals are served within each house.
The community is located in Springboro, covering Warren and Miami counties in the Cincinnati-Dayton metropolitan area. The neighborhood provides access to golf courses, museums, entertainment, and shopping nearby.
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Help Me Choose4.7overall · 26 ratings combined
4.7★ on Google (26)
Jason Roach
Nov 2025
My mother stayed at Otterbein Springboro briefly after her cancer diagnosis. The facility was clean, the staff was attentive and professional, and the atmosphere was warm and homey. I would recommend them to anyone in the position where they were looking for a nice place to care for their loved ones.
Nancy Linklater
Nov 2025
Fantastic place. Love it. Here would return if had to. Girls are wonderful. Always cheerful and happy and willing to help. My favorite of course is Michelle of course. Food is fantastic . The therapy team is great
Cindy
Oct 2025
The facility provided great care to my cousin following his six week hospital experience. I liked the open concept, communal great room, and small house feel of the place. Ratio of nursing care to patient count was better than most places and was published for view daily. Physical, occupational and speech therapy provided excellent support to his recovery and eventual discharge to home. Meals looked/smelled yummy and prepared fully on-site (you could watch them do so) and adaptations were made for his swallowing and nutritional needs. Case management and discharge services were well coordinated. As a retired health care provider, I highly recommend the place and have informed my health care power of attorney to select this place for me should the need ever arise!
Dana Wallace
Oct 2025
My family and I cannot say enough good things about this small house model, it truly feels like home. The staff go above and beyond to make sure every person is cared for with dignity, kindness, and respect. The atmosphere is warm, inviting, and personal. You can tell the team here takes pride in building real relationships and making sure every detail, from meals to daily activities, is thoughtful and meaningful. HIGHLY recommend!!
George Schneider
Sep 2025
Very attentive very nice Michelle the caregiver is wonderful and I would recommend her to anyone therapy. Staff is wonderful and if I ever need to go any place else, I sure will come back here.
4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2022
Observe each nurse aide's job performance and give regular training.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Otterbein Springboro SeniorLife Neighborhood offers Skilled Nursing / Long Term Care.
Otterbein Springboro SeniorLife Neighborhood is located at 9320 Avalon Circle in Centerville, Ohio.
Otterbein Springboro is a small-house skilled nursing and rehab community in Centerville/Springboro, Ohio, where residents live in one of five twelve-suite houses. Most reviewers praise the home-like feel, attentive staff, and strong therapy outcomes, though a couple of reports describe serious lapses in cleanliness and basic care during specific stays.
Otterbein Springboro SeniorLife Neighborhood had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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