Samantha Hollywood
Jul 2026
Otterbein was amazing, staff very friendly and took pride in caring, the food very good. They also answered any questions I had and kept family up to date with everything going on. I 100% recommend a loved ones stay here.
1 / 5CMS Care Compare
Reviewers largely praise Otterbein Middletown's small-house model and attentive rehab and nursing staff, though one detailed account describes a chaotic short stay marked by unanswered call buttons and medication delays. The community sits on a hospital campus and offers both short-term rehab and long-term skilled nursing in a home-like setting.
AI-generated from reviews and community data.
Otterbein Middletown SeniorLife Neighborhood is a senior living community in Franklin, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 81 reviews.
Otterbein Middletown is a skilled nursing community offering rehabilitation, long-term care, and memory support in Franklin, Ohio. The community features five small houses, each with private suites, shared spaces, and family-style dining designed to create a home-like environment rather than a traditional institutional setting.
Care is delivered by licensed nurses, nursing assistants called Elder Assistants, and therapists who provide continuous support. The community serves both residents requiring post-hospital rehabilitation and those seeking permanent residence, with therapy services including physical, speech, and occupational therapy. A higher caregiver-to-elder ratio ensures consistent nursing partners work around the clock to support residents.
Each small house includes amenities such as screened porches, secure fenced outdoor patios with gardens, and an on-site salon and spa room for barbering and beauty services. Residents gather for family-style meals and seasonal celebrations, with food playing a central role in daily life. The community emphasizes personalized, individualized care where personal choice drives decisions and support is tailored to each resident's unique needs.
Otterbein Middletown is located on the campus of Atrium Medical Center, Warren County's only Level III Trauma Center, providing convenient access to hospital services and specialists. The community sits in Middletown, a suburban city positioned between Dayton and Cincinnati in Butler and Warren counties, with nearby parks, bike paths, and municipal airport access.
Residents transitioning back to their own homes can access Otterbein Home Health for continued personalized in-home care and support services.
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Help Me Choose4.5overall · 81 ratings combined
4.5★ on Google (81)
Samantha Hollywood
Jul 2026
Otterbein was amazing, staff very friendly and took pride in caring, the food very good. They also answered any questions I had and kept family up to date with everything going on. I 100% recommend a loved ones stay here.
Shelly Lortz
Jun 2026
The home style atmosphere is comforting.. The staff worked very hard to help the clients with all their needs. The Otterbien Middletown Sennior Life is the the only place I would go for rehab..
Dave Barber
Jun 2026
Friendly staff, good food, good therapy, clean building.
Claudia Hicks
Mar 2026
Everyone is very nice. Great place , much better than another nursing home I experienced.
Melody Mollette
Mar 2026
I would very much recommend Otterbein to others for the kindness and care you receive here.
4 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 9, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2022
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2019
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Otterbein Middletown SeniorLife Neighborhood offers Skilled Nursing / Long Term Care.
Otterbein Middletown SeniorLife Neighborhood is located at 105 Atrium Drive in Franklin, Ohio.
Reviewers largely praise Otterbein Middletown's small-house model and attentive rehab and nursing staff, though one detailed account describes a chaotic short stay marked by unanswered call buttons and medication delays. The community sits on a hospital campus and offers both short-term rehab and long-term skilled nursing in a home-like setting.
Otterbein Middletown SeniorLife Neighborhood had 4 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Otterbein Middletown SeniorLife Neighborhood and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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