MyLivingChoice

SYNERGY HomeCare

501 Windsor Park Dr

4.2(24 ratings)· Centerville average: 4.2

SYNERGY HomeCare, photo 11 / 3

Quick Facts

Transitional care
Offers post-surgery and hospital discharge recovery support
Caregiver matching
Clients can request a specific caregiver
Admin handling
Agency manages payroll taxes and background checks
Start speed
Caregivers can start immediately if needed

What Families Think

Families describe a home care agency with many caregivers praised for warmth, reliability and skill, especially with dementia and post-surgery recovery. However, several reviewers report serious lapses in scheduling reliability, communication, and billing that led them to end services.

The Good

  • Caregivers described as compassionate, dependable, and attentive
  • Quick staffing turnaround, even on short notice
  • Specific caregivers can be requested and swapped if needed
  • Positive experiences with dementia and post-surgery care
  • Office staff often called professional and responsive

The Bad

  • Several reports of caregivers not showing up for scheduled shifts
  • Multiple accounts of poor communication after service issues arose
  • One report of billing/collections confusion after services ended
  • One serious complaint about inadequate dementia-care training among some aides

AI-generated from reviews and community data.

SYNERGY HomeCare is a senior living community in Centerville, Ohio offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.2 out of 5 across 24 reviews.

About SYNERGY HomeCare

SYNERGY HomeCare of Centerville provides non-medical in-home care and elder care services in Centerville, Ohio. The agency serves seniors and people of all ages and abilities who wish to remain in their homes while receiving professional support.

Services include personal assistance with bathing and dressing, companion care to address isolation and loneliness, housekeeping, errand and transportation services. The agency also offers specialized transitional care through its ConciergeCare program for post-surgery and hospital discharge recovery, as well as care for new mothers. For individuals experiencing dementia or memory loss, SYNERGY HomeCare provides specialized support and guidance.

SYNERGY HomeCare has earned recognition as a top-ranking home care agency based on satisfaction scores from Home Care Pulse, an independent satisfaction research firm. The agency allows clients to request a specific caregiver and will arrange changes if needed to ensure satisfaction. Caregivers can typically be arranged either immediately or at the client's convenience.

As needs change over time, the services provided and service agreements adapt accordingly. The agency handles payroll taxes, workers compensation insurance, background checks, and other administrative responsibilities that would otherwise fall to families hiring private caregivers independently.

Types of Care at SYNERGY HomeCare

At-Home CareIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • Housekeeping
  • Laundry Service
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of SYNERGY HomeCare

4.2overall · 24 ratings combined

4.2★ on Google (24)

Adam Cormier

Aug 2026

via Google

Synergy send us a lady who has proved to be quite helpful for our needs.

John Welch (Johnny)

May 2026

via Google

My aide has really been a big help to me with meal selection, meal preparation, medication reminders, personal care, companionship and light housekeeping. First thing she does each visit is ask “what can I do for you today?” We get along really well which makes visits so much easier.<br>The office staff are very professional, polite and kind. Ellie and Brooklyn are a godsend. They have been so patient and supportive of me for which I thank you both very much.

Rand0m N00b

Apr 2026

via Google

Christian has proven to be very dependable he is very helpful to us as clients, very conscientious, in addition he’s good at giving insights into helpful things like diet, ways of thinking about the world that are maybe new and insightful that people may have not considered in the past, he’s very poetic which is very helpful as well, overall we have found him to be an excellent aid and a great representative of synergy homecare,

Mike Abbott

Apr 2026

via Google

Synergy was recommended to us by my wife's doctor. Diane has been a blessing in caring for my wife. Knowledgeable, compassionate, understanding and professional, she has developed an awesome relationship with my strong-willed spouse. I could not be more thankful.

Alyssa Nicole

Apr 2026

via Google

I have some very good caregivers that never let me down and make me feel comfortable. Synergy is good about finding replacements if people call off. I never have issues & I’m happy with everything they do for me! ( Mae Porter )

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Frequently Asked Questions

What types of care does SYNERGY HomeCare offer?

SYNERGY HomeCare offers At-Home Care, Independent Living and Skilled Nursing / Long Term Care.

Where is SYNERGY HomeCare located?

SYNERGY HomeCare is located at 501 Windsor Park Dr in Centerville, Ohio.

What do families say about SYNERGY HomeCare?

Families describe a home care agency with many caregivers praised for warmth, reliability and skill, especially with dementia and post-surgery recovery. However, several reviewers report serious lapses in scheduling reliability, communication, and billing that led them to end services.

How can families visit SYNERGY HomeCare?

Submit the Request Information form on this page to connect with SYNERGY HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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Prefer to stay home?

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