1 / 5CMS Care Compare
Reviews for Centerville Post Acute are sharply divided, with some families praising devoted nursing aides, therapy staff, and admissions support, while others describe serious lapses in cleanliness, security, and communication. The facility offers skilled nursing, rehabilitation, and memory care, but multiple reports raise concerns about staffing levels and oversight of resident safety.
AI-generated from reviews and community data.
Centerville Post Acute is a senior living community in Centerville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 45 reviews.
Centerville Post Acute is a skilled nursing and long-term care facility in Centerville, Ohio, licensed for 129 residents. It serves patients recovering from hospitalization, those requiring ongoing rehabilitation through physical and occupational therapy, and individuals in memory care.
Family experiences at the facility vary considerably. Several families praised the staff's warmth and willingness to accept complex cases, noting that therapists were attentive and communicative about treatment progress. One family wrote that staff "felt like family" and went "above and beyond." Others highlighted well-organized activities and specialty services including speech and mental health therapy. However, multiple families reported significant concerns: inadequate staffing levels that compromised patient care and led to visible tensions among staff; cleanliness issues and persistent odors, particularly in memory care areas; gaps in medication management and communication about treatment plans; and serious incidents including failure to honor advance directives and lapses in resident supervision.
The facility holds a 3.4 out of 5 Google rating across 45 reviews, reflecting sharply divided experiences. Positive reviews often came from short-term rehabilitation patients or those with strong therapeutic needs. Negative reviews centered on operational and safety gaps that appear to persist despite individual staff efforts. Prospective families should weigh the specialized therapy services against documented concerns about daily oversight and facility maintenance.
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Help Me Choose3.4overall · 45 ratings combined
3.4★ on Google (45)
Rae Lyle
Jul 2026
Nurses and Directors lie They will tell you anything just to get you out of your face worst facility Beavercreek Post acute is way better and they have Great customer service skills .Centerville Post Acute starting from check in desk is very blah and don’t have any customers service skills
katy perry F
Jul 2026
Find another facility staff is very rude
Sarah Popper
Jul 2026
I would not recommend this facility to those looking for a nursing home for their loved one. I understand that many places are understaffed, and I do believe the nurses did the best with the available resources. However, the facility was not clean and there was a very strong smell of urine and feces, especially in the memory care unit. The facility just isn't taken care of well. The are also security concerns. We were given the codes to the memory care unit, but that is not allowed in other facilities. I believe this ties into the fact that they are understaffed. We also were never asked to sign in when arriving or sign out when leaving. Another item to note is that the sign near the elevators for employee of the month is from 2024. I'm sure the employee is great, but 2024 is a bit dated. These might seem like minor issues, but when the little things are missed it makes me wonder what else is being forgotten. My biggest concern was the lack of communication from the administrative staff. This was an issue to the family and there were even times the nursing staff was not made aware of pertinent information. Overall, I believe my family member is worse off than when they arrived. Post Acute Centerville is not equipped to handle the volume of residents in their care and the administration needs to do a serious overhaul of their processes.
J Lyle
Jul 2026
My 18 year old daughter took my uncle out driving without even showing I'd he has dementia and thought he was with a nurse she didn't even sign the book at the front desk then 4 weeks prior we noticed bites all over him they said they were treating it so 4 weeks later we see these bites were still on him we withdrew him and took him ourselves to a doctor which said either scabies or bed bugs they gave us some medicine to put on him and it's gone completely.so Brittany the nurse in charge had the audacity to call adult protective services on us for removing him do not take your loved ones here if you really care about the treatment they will receive..Do better post acute centerville.btw post acute of Beaver Creek did great while he was there no complaints with them
Carolyn Bova
May 2026
If it was possible for negative stars I would do that. The treatment my mother received was so poor. One aid verbally abused her. Her phone charger was stolen from her. There is zero security as to who can walk in and out on the weekends. They lie about therapy time given. They don’t make sure meds are actually taken. They don’t monitor patients at all leaving family to call for emergency care. And so many other things. Don’t put your loved one here.
7 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Nov 14, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2023
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2022
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2019
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2019
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2019
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Centerville Post Acute offers Skilled Nursing / Long Term Care.
Centerville Post Acute is located at 1001 Alex Bell Road in Centerville, Ohio.
Reviews for Centerville Post Acute are sharply divided, with some families praising devoted nursing aides, therapy staff, and admissions support, while others describe serious lapses in cleanliness, security, and communication. The facility offers skilled nursing, rehabilitation, and memory care, but multiple reports raise concerns about staffing levels and oversight of resident safety.
Centerville Post Acute had 7 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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